Customer Ratings & Reviews
- Model:
- 4720096
- |
- SKU:
- 6434616
Customer reviews
Rating 4 out of 5 stars with 615 reviews
(615 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the strong cleaning performance and ease of use of the Roomba s9+ and Braava jet m6 bundle, with many praising the combined vacuum and mopping capabilities. However, a significant number of users point to issues with the noise level, mapping inconsistencies, and occasional navigation problems. Some also mention concerns about battery life and the overall cost. Despite these drawbacks, many appreciate the convenience of the automated cleaning system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Ease of useCons mentioned:Mapping, Noise level
Rated 4 out of 5 stars
Excellent All Around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had this unit for a few weeks, but the early results are excellent overall. Set up for both the vacuum and mop were simple. Vacuum: Mapping for the vac was quick and easy and the companion mobile app gives you plenty of options for establishing doorways, no-go zones, setting a schedule, etc, etc. We have a sunken living room and the stair detection works perfectly to stop the robot from going over the edge. We also have 2 dogs and this vacuum covers about 1800 sqft of hardwood surface and keeps the floors clean of dirt and debris and - most importantly - dog hair. Only real complaint with the vac is that it's LOUD. Even with the Quiet Clean setting enabled in the app, this thing is still loud. Not as loud as a traditional upright vac, but loud enough that you can hear it running from anywhere in the house. And if you're having a conversation in the same room as the vac, you better talk loudly. Light sleepers will not want to schedule this bot to clean overnight. Braava Mop: Probably too early to give an accurate grade, but so far so good. Because of the size of our house and the limited cleaning capacity of the mop, we do need to break up the cleaning routines a little bit and only have it do 2 rooms at a time, otherwise it will run out of water/solution before finishing. Mapping proved to be a little more difficult with this bot because of a transition strip on the floor separating the kitchen and laundry room. It went in the laundry room just fine but it wouldn't cross the strip to come back out. Fortunately, the app allows you to designate thresholds where ever you want. Once mapping was complete, I was able to place a threshold in that particular doorway and how the bot goes back and forth without issue. Seems to do a decent job keeping the floors generally clean, but I feel like I'm still going to need to do an occasional mopping of my own to get in corners and other "precision cleaning" that the bot can't do. This is a very quiet unit though. You can barely hear it even when it runs right by you. iRobot App: This is where Roomba makes it's money, imo. We got this bundle to replace a Shark IQ vacuum primarily because the Shark app was absolute garbage with limited functionality. Smart tech is only as good as the app that controls is and the app for these bots is excellent. Designating and labeling rooms, no-go zones, and even setting the order in which you want your bot to clean rooms is quick and easy. I can't rave about the app enough. Added Bonus: Alexa compatibility has also been flawless so far, which makes it great if you need a spot cleanup in between your scheduled cleanings. Just tell Alexa to vacuum or mop the kitchen or bathroom or wherever you need it to clean while you focus on doing other things. Overall, we're very pleased with this purchase. But keep in mind that you will still need to do a little cleaning up after them from time to time, but they're great for handling routine cleaning which frees us up for so many other things.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Navigation
Rated 4 out of 5 stars
Best robot vacuum for carpet floor, the mop so so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got it for a 1 month now and during 400 dollars off promotion from manufacturer. Wife really loves the roomba vacuum because its like having an extra person to help. It has a very powerful suction and leaves the carpet clean and covers most of the area. The auto empty is amazing. No more dust and hair spilling back out or need to use hand to pull dirt hair out. The self empty bag can hold a lot of dirt. Map is accurate. Easy to maintain, the rollers pop right out and you can get the hair out from the edge or anything jammed easily. Remember to pick up the toys or items from floor before vacuuming. Very tight and convoluted spaces could get it trapped/confused. Roomba would be a 5 star. Just 3 complaints for the mop: 1. need to swap out the mop after wet use, otherwise it will stink, not as convenient as the roomba. 2, it has trouble docking home after mopping job is done, it will eventually get docked after 4 or 5 tries, kind of annoying. 3, If you want it to mop the toilet after mopping the kitchen and you have carpet floor inbetween, it wont be able to get there as it was programmed not to go over carpet with a wet mop, you will have to pick it up and bring it over. But if your first floor is all wooden, it should do a decent job of cleaning.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Navigation, Noise level
Rated 4 out of 5 stars
Love How I Don't Have to Vacuum or Mop Myself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up and only took three mapping runs for the vacuum and two for the mop. The vacuum is a bit loud, but what vacuum isn't!? I love how the vacuum empties itself, such a nice feature. It does bump in to the walls and furniture, but not enough to make a mark or anything. It has closed itself in my bedroom by bumping in to the door enough to close it, but it sends me a message so I can go save it. I like how the mop runs dry or wet, but I'm definitely going to purchase the washable pads. Also love how I can tell Alexa what I want and the vacuum just takes off. The mop can also mop automatically when the vacuum is done if you wish, so I love that as well. Watch for the sales as it is pricey, but such a good treat for myself.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Awesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Roomba, it’s amazing. Does a fabulous job, was easy to map it and I can use my app to have it begin working remotely, you give your roomba a name so I call mine “my boyfriend “. So I can make my boyfriend clean my house LOL! Seriously a great product
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, it is so easy to use and works great! Cleans well.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Must Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It simple and easy to set up and operate. The quality of the work is better than expected and maintenance is easy. Would recommend both the vac and mop comb
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
MustBuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use and it actually works! It’s as of a person is actually cleaning.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fun Robot in home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So cool device... Cleaning the house has never been so easy. We have set up the roomba on scheduling, so at it's set time it automatically starts, cleans the house and go back to it's home. The wonderful feature is that it cleans itself too, which is so convenient. I am planning to buy the 2nd roomba for second floor too. But would wait for some tim before I make another big purchase. Buy the combo and price is great than buying separate ones. 100% recommended.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EASY TO SETUP , took a bit to create map but given its large space . It did nice Job .
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
work saver
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cleans and mops throughly maps the rooms and you can set the areas to avoid from the map very easy to setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
It's really good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good once you set it up. Let both the vac and mop do multiple runs on the mapping mode. It will make your life easier.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Mapping
Rated 1 out of 5 stars
Worst robot vacuum ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Robot vacuum ever. After running 5 map only runs without completion (caught/stuck/on a cliff), I gave up. I have owned 960 and i7. I wanted one for upstairs so I bought the new high end s9+ to replace the i7 downstairs. It was terrible. I returned the s9+ and bought the j7. Works like a dream. I love the obstacle avoidance of the j7 and the ease of setting off limit zones. 0 out of 10 do not recommend the s9+. Save your money
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Roomba
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to operate. May get stuck at times but other than that program it and off you go.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Obsessed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both products are truly incredible. They are efficient, accurate, and very easy to use. They both offer endless amounts of customization, along with excellent customer service. I’d definitely buy this again!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
My floor are always cleaned great additions
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product saves me a lot of time with house cleaning. Easy to use it takes a few times for robot to map your house so don't dispair. I had an issue with vacuum but irobot customer service is great and responsive so problem was resolved.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
home owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this very useful. Easy to operate. All good so far
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving it, they are easy to set up, they completely clean my floors and also they can be program to start whenever is most convenient for you.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I'm vacuuming now while sitting on the lanai!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the ease of use and how well roomba and brava actually clean. The option to map rooms is awesome. Although pricey, I would highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Rumba
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it saves me time I’m sweeping in mopping my house
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really useful especially for people who are working and need the job done while they are gone.
I would recommend this to a friend



















