Customer Ratings & Reviews

This is our first foray into the world of Robot vacuums and must say I personally am blown away by it. We have owned it for the last one month or so. We chose the S9+ iRobot Roomba since based on my research, it is the best robotic vacuum at this time. So far it has fit this bill perfectly. The installation was very simple and my daughter did it since she was so super excited about it that she would not wait up for me. So by the time I got to it, she had already installed it and kept it ready to go. We put in the laundry room and it does not take much space. We started the mapping run on day one of installation. It took a good 5-6 hours and we had a bit of doubt as to what exactly it was doing. But apparently this robot learns and now we have a daily schedule that vacuums the most frequently areas which it finishes in an hour and 10-12 mins like clock work. We have tiles on the first floor with carpet in two rooms. The vacuum switches from tile to carpet mode effortlessly. The vacuum’s suction (S9+ has the highest suction in current range of iRobot vaccums) seems just right. I am amazed at how the vacuum navigates itself through the maze in your house. The careful drive feature does work and it does not bump into objects. Also it seems to clean in areas that our usual vacuum does not reach. Although my wife would occasionally sweeps the floor to bring dirt from under normally stationary objects like sofa etc, it is not needed everyday. For the daily quick clean, make sure though that there are no dangling wires that may get entangled in the vacuum or any clothes. The vacuum can get stuck if there are clothes lying around. We do “clean everywhere “ deep clean on the weekends and that job finishes in about 5 years. If I had to suggest improvements, I would say somehow if they can make it more quieter in future, it would be awesome. Also I know this is asking too much, but if it can do stairs and go on second floor too. :) Little bit regarding the Mop. We were debating whether we should buy the Vacuum and Mop combo but decided to go for it since Bestbuy was giving a nice discount on the combo during the Black Friday sale. The mop does a decent job, is very quiet and even tells you if you forget to fill the cleaning fluid. It takes a long time though so if anything, that is what I would ask for improvement. All in all, very happy with the purchase!

Both units work very well. The vacuum is by far the best robot vacuum I’ve come across. I have 3 cats, a dog, and 2 chinchillas so needless to say I have a lot of pet hair floating around. The vacuum does an amazing job at cleaning virtually all of the pet hair among other dirt and debris from my floors. However I do have a couple gripes with it. First, it is a very loud unit. It almost rivals a traditional vacuum in terms of noise. There is an option for “quiet” operation but take that with a grain of salt because it is still very loud with that enabled. Second, the front bumper seems to get “stuck” a lot. It’s almost every time I run it I have to tap the bumper to fix it otherwise it’ll dance in a circle thinking it’s constantly hitting a wall. That being said I would suggest someone be home while the vacuum unit is running, just to help ensure it cleans your home and not just a small circle. The mop works very well. It’s good to help maintain clean floors and works well on all hard surfaces. This unit I would suggest running while you are not home. My house is only 1800sqft and it takes the mop about 3 hours on average to do just the living room and kitchen. It will auto detect carpet surfaces and avoid those areas, but this unit will take a long time to clean. This unit will not deep clean so anything that requires a little more elbow grease will need to be hit with a traditional mop. The one thing I love is that both units will communicate to one another. So you can start a new job that has the mop clean after the vacuum is done without the need of opening your app back up to start them individually. I’ve seen this bundle go on sale multiple times, if you can get it while on sale it’s 100% worth it.

The combination is great! The only downside is the errors and the vacuum is loud.

Great looking combo! The S9 is a great vacuum. It does have the tendency to be fairly loud when operating. I recommend running when away from home or when not in meetings or trying to watch television. The disposal bin is a definitely worthy of the “+” for the S9. It makes emptying the vacuum less of a chore each time the vacuum dust bin is full. I did encounter the dreaded Error 31 upon setting up my vacuum and had to exchange it based on the recommendation from iRobot support. Mapping with the vacuum was a breeze, just ensure floors are clear and it doesn’t trap itself in rooms. The ability to customize floor plans and specify areas to clean was quite nice. Also the ability to team with the Braava m6 to mop after vacuuming an area is nice. I would definitely recommend the S9+. Now the Braava m6, the dumber twin in this duo. While it is beautiful it lacks some of the smarts of its S9 sibling. Mapping the house was difficult. It would consistently get lost and not find its way back to the base. I have yet for it to complete a cleaning without requiring my assistance to place it back on its base. The m6 also cannot operate in dark or dimly lit rooms. It will either not leave its base or would get lost when navigating to a darker area of the house. Please ensure lights are on when it’s in use. It would be great if there was a m6+ equivalent that had an cleaning solution refill tank. It does a decent job cleaning medium to light spills. Do not expect this product to replace doing a thorough mopping. It should be considered as an assistant to keep floors clean and tidy. I recommend the Braava m6 with caution. If you have a well lit home with minor spills, then the m6 is for you. Some other frustrations to note, both the S9 and Braava m6 must perform their own mapping of your home rather than having one machine map the home and sharing the home map between the two machines. Also, in order to use them as a pair those individual maps must be created otherwise the feature won’t work for cleaning certain areas. I also wish the iRobot app would share information of where the vacuum and mop are currently cleaning to make them easy to find if an error occurs. It only sometimes very briefly show the room being cleaned while it’s operating. I’d an error occurs that information is not available and you must make the machine play a sound to locate it (if the battery hasn’t died). These products are good (when they work) and look great if you prefer your appliances to match aesthetically. However, there is definitely room for improvement especially with the m6.

Have only had this unit for a few weeks, but the early results are excellent overall. Set up for both the vacuum and mop were simple. Vacuum: Mapping for the vac was quick and easy and the companion mobile app gives you plenty of options for establishing doorways, no-go zones, setting a schedule, etc, etc. We have a sunken living room and the stair detection works perfectly to stop the robot from going over the edge. We also have 2 dogs and this vacuum covers about 1800 sqft of hardwood surface and keeps the floors clean of dirt and debris and - most importantly - dog hair. Only real complaint with the vac is that it's LOUD. Even with the Quiet Clean setting enabled in the app, this thing is still loud. Not as loud as a traditional upright vac, but loud enough that you can hear it running from anywhere in the house. And if you're having a conversation in the same room as the vac, you better talk loudly. Light sleepers will not want to schedule this bot to clean overnight. Braava Mop: Probably too early to give an accurate grade, but so far so good. Because of the size of our house and the limited cleaning capacity of the mop, we do need to break up the cleaning routines a little bit and only have it do 2 rooms at a time, otherwise it will run out of water/solution before finishing. Mapping proved to be a little more difficult with this bot because of a transition strip on the floor separating the kitchen and laundry room. It went in the laundry room just fine but it wouldn't cross the strip to come back out. Fortunately, the app allows you to designate thresholds where ever you want. Once mapping was complete, I was able to place a threshold in that particular doorway and how the bot goes back and forth without issue. Seems to do a decent job keeping the floors generally clean, but I feel like I'm still going to need to do an occasional mopping of my own to get in corners and other "precision cleaning" that the bot can't do. This is a very quiet unit though. You can barely hear it even when it runs right by you. iRobot App: This is where Roomba makes it's money, imo. We got this bundle to replace a Shark IQ vacuum primarily because the Shark app was absolute garbage with limited functionality. Smart tech is only as good as the app that controls is and the app for these bots is excellent. Designating and labeling rooms, no-go zones, and even setting the order in which you want your bot to clean rooms is quick and easy. I can't rave about the app enough. Added Bonus: Alexa compatibility has also been flawless so far, which makes it great if you need a spot cleanup in between your scheduled cleanings. Just tell Alexa to vacuum or mop the kitchen or bathroom or wherever you need it to clean while you focus on doing other things. Overall, we're very pleased with this purchase. But keep in mind that you will still need to do a little cleaning up after them from time to time, but they're great for handling routine cleaning which frees us up for so many other things.

This is mainly the vacuum review--haven't broken out the mop yet so I will post up a review. Roomba s9+: As a previous owner of a roomba, I was favorably impressed with the new design of the rubber "pickup" beaters. MUCH improved. I threw the beast to the wolves--carpet, where 4 cats, 2 dogs and a room that had not been vacuumed in several weeks. As expected, it failed miserably. HOWEVER, it was a good failure. Instead of just sucking up the loose stuff it grabbed up and balled up fur and left huge handful size tufts of it all over whereever it ran. Needless to say, the Vac itself got plugged up as did the Vacuum base. Good news! Really easy to unclog the robot, but they could have taken a page out of Dyson's engineering manual with the Vac Base--took 4 screws to remove the cover. Cleaned out quickly and the screws went back in. Should have been clipped in and more easily removed. So I hand vaccumed the piles of fur and did a once over of the whole carpet. Re-ran the Roomba over the room and it picked up a lot more stuff that my dyson (old) missed. I double checked the carpet up close, and it was very clean. The roomba itself was noticeably quieter running than the previous one I had, and did a much better job with the vacuum pattern than the previous one. The Battery seems a bit small--two rounds of somewhat less than 450 square feet dropped the battery level to around 50%. The app and mapping feature is a work in progress. It takes several runs to actually map an area, but once the map is locked in, you can specify certain areas to clean and save them and schedule them especially if they are high dirt areas like doorways/foyers or the like. The Vacuum base is an interesting item--it's merely a charging base with a suction motor that pulls the dirt from the roomba up into a small dust bag inside the top cover. It's a pretty standard setup--friction fit bag that slips over a small nozzle. The bags aren't large, but might be good for a couple weeks or more of standard vacuum dirt. The App I mentioned is very good--it has all the bells and whistles I think are needed--but I'm new to it, so every use is a new adventure. It'll handle more than one iRobot, so as soon as I turn on the mop, I'll be able to add it to the list easily 4 stars. unclogging (albeit an extreme case) was more difficult than it needed to be. I'm suspect of the battery life (although it will return for a charge then continue the vacuum cycle), and finally, the vacuum base is LOUD when the roomba docks and it engages to suck the dirt into the bag. Louder than any vacuum I have! But, it only lasts several seconds. Tolerable given I don't have to do the vacuuming :) Good buy, but Find it ON-SALE only.

It was easy to set up and only took three mapping runs for the vacuum and two for the mop. The vacuum is a bit loud, but what vacuum isn't!? I love how the vacuum empties itself, such a nice feature. It does bump in to the walls and furniture, but not enough to make a mark or anything. It has closed itself in my bedroom by bumping in to the door enough to close it, but it sends me a message so I can go save it. I like how the mop runs dry or wet, but I'm definitely going to purchase the washable pads. Also love how I can tell Alexa what I want and the vacuum just takes off. The mop can also mop automatically when the vacuum is done if you wish, so I love that as well. Watch for the sales as it is pricey, but such a good treat for myself.

Constant mapping issues. Constant error messages. Can’t dock itself. When we dock and start a new job, it gets lost and tries to dock itself again. I’ve replaced the wheels in the vacuum twice. The battery has also been replaced. The mop has been used rarely (maybe a dozen times or so) being that just using our swiffer is simpler/easier. Even still, the mop will do 2 passes, then fault. The mop also never docked properly since day 1 regardless of location. I cannot stress enough how stupid I feel paying over a thousand dollars for these ugly, buggy, non-functional pieces of “technology.” OH, and they require the lights to be on to clean. So overnight cleaning is not an option and the vacuum is so loud that my spouse and I cannot have a conversation, or watch TV at a reasonable volume if we’re home while it cleans. Just get a dyson stick. We have 2 children under 2 y/o and this was supposed to help and the dyson is far easier/faster. iRobot was a COMPLETE WASTE.

I originally bought this bundle as a birthday gift. Both the vacuum and mop worked great at first. Five months later, the vaccum started making a loud noise. Lifted it up to find pueces of plastic falling of it. The plastic pieces were from part of the frame in the vacuum. We have wood floors, and the vacuum did not run over anything that would have caused damage. For the "exchange" at Best Buy, I had to return the entire bundle, even though the mop worked perfectly. The exchange process was very simple. The team worked with me, even though the vacuum typically has to be returned to the manufacturer (yay protection package). With the new bundle, the vacuum is working perfectly so far (its been five months now). The mop does not work as well as the previous, even though its the exact same model. The mop is louder and leaves tracks on the floor. It does clean the floor though. We are a busy, working family, and even though I'm not as happy with this mop as the previous mop, I still recommend both the vacuum and mop. It makes cleaning the floor so easy. Kudos to Best Buy for standing behind their protection warranty and making the exchange process simple.

Great quality and function, but expensive. I think a separate robo vac and mop is better than a combo unit. Be aware that when the Roomba empties into the base station, it is rather loud, but vacuums quite well. The Bravajet can struggle with higher thresholds, but does a decent (not great) job wet cleaning.

I recently purchased a Roomba and have been thoroughly impressed with its performance. This little device has made a significant difference in maintaining the cleanliness of my home. It navigates around furniture with ease and transitions from hardwood floors to carpets without any issues. The scheduling feature is a game-changer, allowing me to come home to freshly vacuumed floors every day. Its compact design helps it to reach under most furniture, ensuring that no dust bunnies are left behind. I also appreciate how it docks itself after cleaning. Although it can be a bit noisy, the convenience it offers far outweighs this minor drawback. Highly recommended for anyone looking to take the hassle out of vacuuming.

I likedbthe i7 model so much I upgraded to this and let my mom have the i7. Unfortunately, I didn't like this model as much as the i7. It is noisy and it kind of grips the carpet and skips over it. I don't think it would go anywhere on shaggy carpet. I will probably exchange this for the i7. I haven't even opened the mop yet. I also suspect this is a refurbished or open boxed one because my app showed two maps. I paid for new(on sale)

The iRobot Roomba s9+ does an amazing job at cleaning the floors. Easy to setup and get going. The vacuum is noisy, so cleaning is best when not in the room. A cool feature enables you to define the different rooms and set up a schedule to clean these rooms as needed. The mop is quiet and also does a great job.

Expensive but very happy with the cleaning results. A little loud at max cleaning so ensure your are out of the house.

It’s hard to properly rate this. So I will break it down.. - Smart technology is greatly improved through the years. It takes a good 10 runs to dial the map in completely. It recognizes obstacles 100% better than first generation models. Plenty of controls with user interface. This thing is louder than any other machine they make. But that is what comes with more suction power. But you can dial it down a bit in the settings. - mechanically however this thing is a bust. The sweeping paddles are terrible. My children's hair is enough to tear right through the paddles and after you cut the hair out. There is a grove that will catch more debris. If you have children and the leave a heir clip or a small piece of a toy, the paddles keep spinning and practically burn up or tear the paddles rendering them useless. The side sweeper is also poor quality. Nice looking design be the bristles just tear right off of they catch a throw rug or shoelaces. Nothing beats their good old model 690. No smarts, bangs onto everything, have to clean out the bin twice to vaccine the whole floor. But solid!! I may be downgrading for the first time ever.

Have had a Roomba at our last two homes & it did a good job but the noise drove you out of the house. The new one does a really good job & you can almost sit in the same room that it is working in. Never had a mop before & I must say it did a good job, I was impressed. Glad I got them since I’m the one that used to do the mopping!

This is an outstanding pairs of products!! If you have pets (read Golden Retriever dog to be specific) like we do and have hardwood floor to boot you definitely need a Robot vacuum and mop combo. This product with its self emptying feature is a life saver. We have this programmed to run in the morning every day and it keep the house looking clean and neat inspite of heavily shedding pet in the house. The only flip side is the vacuum is pretty loud but as long as you run it while you are away at work you wont even notice it. Both of these gadgets do their job and they do it really well. At first I purchased just the vacuum but then returned it and placed an order for the pair. Thanks to the return policy of Best Buy I was able to get the return done efficiently and replaced with the bundled pair.

I have two dogs and three cats. This thing handles pet hair far better than I expected and has really freed up a lot of my time. Sure, the cleaning is not quite as good as it would be if I really put some elbow grease into it myself every day, but this will save me from 95% of floor cleaning and that's better than I expected. The only issues I could see being a problem for some people are the noise and the length of time it takes got it to clean a few rooms. I'm TOTALLY willing to make that trade off. Noise wise, it's not as loud as a regular vacuum, but noticable. That might bother some people, but you can run it while you're at work. It takes over an hour and a half to clean barely more that 1,000 square feet and maybe 45 minutes for the brava jet. I personally don't mind that. All in all, this is going to save me so much time that is absolutely worth it.

The vacuum does an outstanding job. My Dyson has been sitting in the corner ever since. It is very loud and a little annoying when you are around, so good thing it can do its thing independently when I am doing something else. The mop is a big help but not 10% sure I am a fan yet.

Love it but wish it was a little quieter. My map keep disappearing that makes me unhappy