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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $1,449.00

Customer reviews

Rating 4 out of 5 stars with 615 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers consistently note the strong cleaning performance and ease of use of the Roomba s9+ and Braava jet m6 bundle, with many praising the combined vacuum and mopping capabilities. However, a significant number of users point to issues with the noise level, mapping inconsistencies, and occasional navigation problems. Some also mention concerns about battery life and the overall cost. Despite these drawbacks, many appreciate the convenience of the automated cleaning system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what a normal vaccum does. Only its automatic and it doesn't take up your time. I bought it because we have a puppy that's growing up and there's a lot of shedding right now so we thought this will help keeping everything relatively clean. It mapped my downstairs pretty good and i have it set to vacuum every night before we go to bed. The battery lasts for a full run, meaning a big living room, kitchen and a hallway are all vacuumed without the need to recharge. The fact that it empties itself is very useful. After about 2 weeks of using it I dont have anything bad to say about it other than the price being a little high.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pricey but functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not necessarily worth the price but I do like it nonetheless. Both roomba vacuum and braava jet work in unison to clean my floors. I just wish they were cheaper so I could keep one on each of my floors.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    As expected! Sort of....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s start with the vacuum. By far, this is their best offering so far. It maps better, avoids better, climbs better, and empties flawlessly. The negatives are obviously the price, the noise on emptying (Sounds like a jet taking off), and their decision to use bags, costing you a fortune over time. As far as the mop, it’s significantly “Dumber” than the vacuum. It mops well, but it bumps hard, is slow (expected), requires a pricey solution for mopping, and gets stuck easier than roombas from 5 years ago. It will go over a room transition fine, but really won’t come back over it, locking itself in a room. The Bluetooth / WiFi controls are a nice touch. Overall, you can trust the vacuum while gone, the mop, not so much. Be there for that so you can move it when it’s stuck.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Roomba purchase and I am very please with them. The mapping feature has been very nice to be able to assign cleaning in certain rooms on a schedule. The auto empty of the vacuum is really nice. The vacuum itself is louder than I had anticipated, but that is due to is high suction ability. Price point seems a little high overall though.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Price

    Rated 2 out of 5 stars

    Not satisfied with the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the iRobot, but this one is a little bit noisier than my previous i7 so I am a little bit disappointed and for the price not satisfied

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well. It cleans up the hair that a german shepherd leaves behind in clumps. Very satisfied. I think it is over priced. I would purchase again though.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit expensive but worth every penny, clean house happy wife

    I would recommend this to a friend