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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2915 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the USB 3.0 7-Port HUB, particularly highlighting the abundance of USB ports and the improved overall performance of their external devices. Users appreciate its ease of use, convenient size, reliable connectivity, and fast data transfer speeds. While some find the price a bit high, and others note it's not ideal for charging, the positive aspects of the hub generally outweigh these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,915 reviews
  • Rated 5 out of 5 stars

    A place for all my acc to hang out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like a cool bar for all your accessories. They come, they stay, they have a good time

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Accessing all USB gadgets in one make work easier and we're glad to hear the JUH377 has met your expectations, TonyM.
      Gratefully,
      j5create j5create

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Total Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item, and after 20 days, ports stopped working. When I went to return it, I had only 2 of the 7 ports working. Over Priced & Un-Enthused!! Expected much more, and the worst part.....it broke just days after the 15 day no refund rule at Best Buy, so I got a store credit, instead of my money back!

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      DonnaC, We regret to hear the JUH377 did not work after only 15 days. There is a possibility of a factory defective device and in such cases, we recommend contacting the support team printed on the casing to speak with a rep. An agent will be more than happy to diagnose, troubleshoot and offer solutions; if necessary, an exchange will be offered under the manufacturer's warranty.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    Nice product good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product good price. The case is very solid and sits nice without wobbling. Good over design

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Elegant aluminum housing that is compact, non-toxic and recyclable j5create

  • Rated 4 out of 5 stars

    Good option

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine I ultimately had to upgrade because i needed an additional HDMI port.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Dale,
      Glad to hear that you were pleased with the JUH377.This hub only offers USB-A ports. A fully featured docking station like the JUD380 will give you more options:
      https://www.bestbuy.com/site/j5create-usb-3-0-mini-docking-station-silver/5901250.p?skuId=5901250
      Have a good day,
      j5create j5create

  • Rated 4 out of 5 stars

    Usb hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but only charges in one usb port. Great for what it's intended.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      One port supports fast charging for smartphones, tablets, iPad up to 2.4A. (Battery Icon) j5create

  • Rated 1 out of 5 stars

    DO NOT BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally just bought this an hour ago, only to find out it doesn't work with my Webcam, or Microphone, or USB Device.... I reached out to j5create and this is what they said... "The issue is likely the j5create device, the device is design for low power devices such as mice, keyboard, and flash drives. You will need a self-powered docking station, however based on the devices that you are plugging in I do not beleive any of our docking stations will provie enough power to the device." Which is EXACTLY the opposite of what the product description says. It says it works with High-bandwidth devices such as webcams and cameras. This also has terrible reviews on Amazon, so I don't know how this could possibly have 4+ stars. PLEASE DON'T BUY THIS!

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Joseph

      I'm really sorry to hear about this! Our device does work with high bandwidth devices, but your devices are both high powered, and high bandwidth and that is more than what the device is capable of powering. That being said, I don't think my rep phrased it quite right with you and I do apologize for that. I've let my team know so that we can correct that in the future. It is possible that you have a defective unit as we have been able to power multiple devices in testing. If you'd like to exchange the device, please feel free to contact us at the information on the back of our product boxes, or on our website under the contact us page. We'd be more than happy to work with you on getting you up and running again.

      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    Simple to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, my only thing bad about it is that it only has one rapid charging port.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Simple to use, good performance defines the JUH377 hub - it's 7 USB ports make this a must have for needing to add mice, keyboards, flash drives and more... thanks for input.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy installation. Works perfectly with no conflicts.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I am glad to hear that your JUH377 has made your set up just a little better. If you have any questions regarding your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    Need to check why one port not working.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , but one port is no longer working, I have had it a few weeks

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback. Depending what USB peripherals are being connected to the one port that is not working. If it is a high powered devices that requires more power to function, would need to connect to computer directly. j5create

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Works as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. Plugged in and works. Would have preferred top connection to side plugin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin is spectacular in his knowledge and help. This is a service everyone should buy.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      HoboHamlet, Thanks for taking the time to leave a five star review.
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    Really needed this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly wanted I needed and this is perfect for projects that are required for my job.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Extends your MacBook or notebook by 7 USB 3.0 ports with a single USB plug j5create

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item really helped give me the flexibility that I needed

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      A 7 port USB hub is really useful when you have a lot of devices or if you have a newer computer that does not have many available ports. I appreciate you taking the time to review the USB hub.
      Thank you,
      J5Create j5create

  • Rated 5 out of 5 stars

    Great when extra ports are needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some extra ports with my new computer and this was the best value.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Extra USB ports for accessories is what the JUH377 adds to your computer; it's universal compatibility with various OS' make it the perfect add on.
      Gratefully,
      j5create j5create

  • Rated 5 out of 5 stars

    Most premium USB HUB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is made of metal and can disapeat heat when using it for long periods of time.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Ability to dissipate heat and connect up to seven accessories at once represent the JUH377 and we value your review. If you experience any issues with your device, please reach out to support and a rep will gladly assist.
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    Best Buy lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product price and customer service gotta have !

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Supports USB bus-powered or DC self-powered for power hungry USB devices. j5create

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AmazingLove this USB port it’s an amazing product I will recommend

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We greatly value the recommendation of the JUH377 USB Hub as it is a great device for adding more peripherals to your computer or tablet and we are happy to know it is meeting your expectations.
      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good item but I need on with more watts to power on

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We appreciate you sharing your feedback on the 7-port hub. I understand that some USB devices require more power. This is something that may be considered for future product releases.
      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Nice Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice hub - handles everything pulled into it with little lag time when switching between laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was plug and play, just as advertised! Perfect

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Extends your computer by 7 USB 3.0 ports with a single USB plug. Thank you for your review. j5create

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