Customer Ratings & Reviews
- Model:
- JUH377
- SKU:
- 4561575
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the USB 3.0 7-Port HUB, particularly highlighting the abundance of USB ports and the improved overall performance of their external devices. Users appreciate its ease of use, convenient size, reliable connectivity, and fast data transfer speeds. While some find the price a bit high, and others note it's not ideal for charging, the positive aspects of the hub generally outweigh these concerns.
This summary was generated by AI based on customer reviews.
Unreliable
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This HUB worked fine for a week, then worked on and off. Definitely not reliable. Had similar issues with other J5 product. Will never buy that brand again.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Docking station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The description was not accurate, did not fit what i needed. The time for returns is too short.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, USB Hub is great for adding additional USB peripherals when needed. We're sorry to hear the device did not work out for your computer. Sincerely, j5.
- Cons mentioned:Price
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works well but it’s too pricy. I got another who indicates when it is connected for less money.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Dicaro, We regret to hear pricing was not favorable. We have other models available and if interested in learning about them, we recommend reaching out to support and a rep will gladly answer any questions or concerns you may have.
Respectfully,
j5create
- Pros mentioned:Usb ports
Local
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for when you can’t wait on Amazon to deliver.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Extends your MacBook or notebook by 7 USB 3.0 ports with a single USB plug
Never worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Had to return it. Bought something different that works fine
No, I would not recommend this to a friendSolid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with multiple ports being used at the same time that I had to work around. Overall, it was solid.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate you taking your time to post a review about the 7 port USB hub. Regarding the abnormality that you encountered with using multiple ports at the same time you may consider contacting the j5create customer support team. They can assist with troubleshooting the hub over the phone, by email, or through live chat. Contact information can be found on the product package and on the j5create website.
Thank you,
j5create
Expensive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its kinda expensive for what it does not worth the money
No, I would not recommend this to a friendShort Lifespan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for over 2 months and always had issues with it. 2 1/2 months later, the hub completely stopped working.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Here are some steps to consider. Ensure that the hub is properly connected to a power source (5V/4A) and that all devices are connected securely to the hub. Try connecting different peripherals to the hub and try connecting the hub to a different USB port on your computer. Make sure you have the latest USB drivers and firmware updates installed on your computer. Sometimes, outdated drivers can cause compatibility issues with USB hubs. If possible, test the USB HUB on another computer. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
- Pros mentioned:Usb ports
Great Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy a hub for my computer. It works well and I love the fact that is a USB 3.0.
I would recommend this to a friendBrand response from J5create Team
Posted .3.0 performance and more USB ports for your computer sound like the JUH377. Now, you may use up to 7 gadgets at once eliminating the needs of disconnecting one peripheral to use the other.
Sincerely,
j5create
j5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize that this had to be plugged into a computer to use.I only need it for charging.
I would recommend this to a friendBrand response from J5create Team
Posted .If you need a dedicated USB charger I would recommend the JUP50. It plugs into the wall and can charge up to 5 devices at once:
https://www.bestbuy.com/site/j5create-5-power-adapter-white/6255112.p?skuId=6255112
Breaks after limping and barely working for a whil
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked poorly for a couple months then finally died entirely. Tested with another hub which worked perfect in the same port. Changed cable, still failed. Tested Power cable (as I can't swap) and its putting out correct power. Completely failed within 6 months after 4 months limping and needing to be replugged a few times a day.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Constant disconnection is unacceptable and I apologize for the inconvenience you experienced. The JUH377 is covered under a manufacturer's two-year warranty. If you are interested in seeking an exchange, please reach out to us via email, tickets, or phone and we'll gladly swap it out for you.
We look forward to hearing from you,
j5create
Had to return-requires being plugged in to operate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Requires an electrical outlet-not helpful when you have limited options.
No, I would not recommend this to a friendWorthless In No Time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to return after it started continuously disconnecting, but it passed the return period. Worked just long enough to keep my money. This usb dock is absolute trash. Went and bought one without the odd proprietary plug and it works reliably.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Customer Service Department, so that they can get more information from you regarding the issue you are experiencing. Their information can be found on our website under the "Support" tab. Cordially, j5.
Great as a hub not as a power center
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only one port is powered so charging devices does not work on all of them. But if looking for a cheap hub this will do the trick.
I would recommend this to a friendBrand response from J5create Team
Posted .USB 3.0 SuperSpeed, 10 times faster transfer rate (5 Gbps), backwards compatible with USB 2.0 and USB 1.0 specifications
Not essential for Quest VR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for extra ports however not enough speed to run quest vr. Did not recognize port.
I would recommend this to a friendBrand response from J5create Team
Posted .We don't recommend running any VR's to USB Hubs, we cannot guarantee full functionality. The device is perfect for K+M, flash drives and low powered USB peripherals.
Works on and off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works on and off for me. Seems to cut out randomly even with it plugged into the wall with the power cord. I have used ither products without the wall power cord and have not had this issue. Seems to work well with 2 or 3 ports being used but more than that seems to give it issues.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Customer Service by Live Chat or Email, so that they can get more information from you; in order to to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab. Thank you.
Read before buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Human error here. I failed to read that it only had one charge port. The others are all data transfer. Got it for a cruise and it was useless but for charging one device.
No, I would not recommend this to a friendPorts quit being recognized.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 of the ports quit working after a few months. Other than that, it worked as intended.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Roy,
If you are having trouble with those two ports I would recommend contacting j5create for troubleshooting assistance. You can find our contact information on the j5create website under the ‘Support’ drop down.
Thank you,
j5create
- Pros mentioned:Usb ports
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old hub died, so I replaced it with the j5 create.
I would recommend this to a friendBrand response from J5create Team
Posted .Good product for adding USB ports to one's computer represent the JUH377, eliminating the needs of unplugging one gadget to connect the other - we value your input.
Regards,
j5create
It works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is hard to review, it added the extra ports I needed for my computer.
I would recommend this to a friendBrand response from J5create Team
Posted .Extends your MacBook® or notebook by 7 USB 3.0 ports with a single USB plug
