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Customer Ratings & Reviews

Model:
JUA370BE
SKU:
7903081
Your price for this item is $46.99
Clearance
The comparable value price is $69.99

Customer reviews

Rating 4.2 out of 5 stars with 138 reviews

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89%
would recommend
to a friend

Customers are saying

Customers are positive about the USB 3.0 Multi-Adapter's ease of use, USB functionality, compatibility with various operating systems, and performance. Many appreciate its ability to support multiple monitors and larger screens, enhancing productivity. However, some customers experienced issues with resolution, noting that it sometimes caused display problems. Overall, the positive feedback on ease of use and functionality outweighs the negative comments regarding resolution.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-138 of 138 reviews
  • Rated 3 out of 5 stars

    decent adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adapter works fine with my projector, but when I use the USB port for my remote the range is not great. It works fine in the USB port on the computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You need to download program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to download a program first before you can use it so multiple users would have to use the program in order to use the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job - no issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice VGA resolution - used with a Macbook Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install very good product.like it very much.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Runs way too hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to accommodate an Asus touch screen computer and wanted to hardwire connect to the internet, along with a bluetooth mouse. This unit runs very hot (could burn up mouse dongle) - almost too hot to touch - not sure why (charger plugged into wall, also very hot). Works, but not sure if I can use it for any extended time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    could not it to load on pc or mac book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not it to load on pc or mac book. I would not wait your time with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drivers MIA - Installation a nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to add a video port to a Windows 7 system. I am a seasoned computer/systems professional, so making an addition like this for my home system is usually a no-brainer. The system is decently powered, adequately RAM equipped, and properly updated with the latest OS patches. The purchased unit refused to be recognized by the Windows update process. The vendor, when contacted, said, in effect: "We are not responsible to provide downloadable drivers for this. You can get them via Microsoft update". Except you apparently CANNOT get them, unless perhaps you are running some 32-bit older OS version. I lost my packaging and receipt, or I would have returned this for a refund. I will not buy anything from this vendor ever again. And I will advise BestBuy to take this garbage off of the shelves.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked okay for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked okay for me, nothing special to report.

    I would recommend this to a friend
  • Pros mentioned:
    Usb
    Cons mentioned:
    Resolution

    Rated 4 out of 5 stars

    I think I overshot it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to connect a Lenovo Yoga to an Acer monitor and the HDMI to VGA adaptor I had purchased didn't fit. I got to the store to exchange it and this was the only thing they had. Of course it's not HDMI, it's a USB and it was EXPENSIVE. Mostly because it comes with an extra USB slot and a gigabit ethernet slot (which I don't really need). Now, when I connect it, the resolution goes crazy and everything looks very large so I need to manually change the laptop's text sizes every time I plug it in and out of this (won't let me choose the resolution, windows rejects my choice), but I kinda blame the laptop. Who knows, it may be this connector's fault, I'm not savvy enough to know. I just think we're the wrong match. If I had waited and shopped around maybe I would have found a better-suited, simpler adapter.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as advertised for about 2 years but then crapped out. A lot of money for just under two years of usage. Can't recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not connect my computer to the projector even though everything fit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with new Windows 10 computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer does not have the serial port for my 2nd screen. This item did work on an old XP device. I returned and purchased an insignia version and with some tweaking I was able to get the 2nd screen working again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was some driver issues and after contacting the company they confirm the issue and recommend another J5 product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    Mac User's Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short version: this *does* fully work with MacOS 10.10 (Yosemite) with annoying but not deal-breaking issues. Long version: Bought this unit because it advertised MacOS X support, and it was available in my local Best Buy store. This unit has an internal USB 3.0 hub, which provides a USB 3.0 A port for connecting other USB 3 devices, a gigabit Ethernet port (using the ASIX AX88179 USB3 Ethernet controller), and a VGA port using the Magic Control Technology T5 USB video controller). Testing was performed with the most recent video drivers, available at j5create's website (http://www.j5create.com/support.html), and the most recent Ethernet drivers, available at ASIX's website (http://asix.com.tw/download.php?sub=driverdetail&PItemID=131). Test machine is a 2013 Haswell i7 MacBook Air, running MacOS X 10.10.2. Laptop was used in "clamshell" mode, with the internal display disabled. The good: Driver installation was straightforward, and the device worked on the first try out of the box. The VGA port worked with both test monitors - a 1920x1080 Dell monitor, and a 1280x1024 Hyundai monitor. USB passthrough port works 100%, supporting a 4-Port USB 3.0 dumb with keyboard mouse, scanner, and backup drive connected to it. Ethernet port works adequately; saw 60-80MB/s transfer rates during general-purpose file transfer testing (100MB/s is full gigabit Ethernet speed), which is about average for a USB 3.0 Ethernet adapter. The bad: When the laptop is put to sleep, the Ethernet port only works about 50% of the time when you wake it back up. Other USB devices do not appear to be affected - for example, the USB backup drive is still connected when the laptop wakes up. Disconnecting, then reconnecting, the adapter brings the Ethernet port back. Strangely, the external monitor connected to this adapter shows up as being the Mac's own internal display (when you go to the Displays control panel), so while you can change the resolution, you cannot set rotation - meaning you can't use this adapter to drive an external monitor that's rotated to portrait mode, for example. Mouse pointer movements feel delayed or 'laggy' when using this adapter, and there are some odd visual artifacts that appear when - for example - moving a window to the top of the screen. The verdict: This adapter gets a '3' from me. While it works, and seems to be reliable, the disconnecting Ethernet, lack of ability to "rotate" the connected monitor, and the odd visual artifacts cause me to knock off some points. It's likely that all of these can be remedied with a driver update; I will update this review if/when a new driver becomes available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Met my expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nifty adapter bailed me out in a pinch and has done everything that I've asked of it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Works well for overhead projector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a laptop that doesn't have a VGA port so I bought this for a presentation. It worked well with Windows. No Linux drivers so not usable with that OS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good 3-in-1 usb3.0 converter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with this product, you will no more be worried about limited usb ports for different devices.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    Something's wrong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a charm when connecting it to a VGA monitor, however while using that port the USB port does not work properly, I tried using it for a wireless keyboard and it misses some pressed keys. Have not tested the LAN port.

    No, I would not recommend this to a friend