Customer Ratings & Reviews
- Model:
- JCDP392
- SKU:
- 6353902
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the ease of use and portability of the USB-C Travel Dock, praising its ability to connect multiple devices and power a laptop and monitors. The USB-C compatibility and multiple ports are also frequently cited as positive aspects. However, some users have reported concerns about the product's battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Ports, Quality
lots of ports
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality - easy to use - good value - lots of ports
I would recommend this to a friend - Pros mentioned:Ease of use, Ports, Usb-c
great usb dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product, very easy set up. nice to have multiple ports to work with and to run two screens
I would recommend this to a friendBrand response from J5create Team
Posted .Good day,
It is good to hear that you like the j5create USB C travel dock. Not only will it power your laptop, but it will also provide an HDMI port for an additional monitor and two USB type A ports. Thank you for picking up this j5create travel docking station. I hope you have a good day.
Cheers,
j5create
- Pros mentioned:Quality
So far, so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant say much about the quality of other hubs, but this one has everything I was looking for, especially a way to charge my surface book without carrying the large and bulky default wall charger.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello there and thanks for the positive review on the JCDP392 Travel Dock, we greatly value the positive input. It's slim design makes it a very popular device. Thanks again!
Regards,
j5create
- Pros mentioned:Power, Usb-c
Working exactly as expected. Highly Recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dock has worked exactly as expected. Have owned it for several months, in conjunction with a Microsoft Surface Laptop 3. perfect operation for providing power and connecting an HDMI monitor and other USB devices. Highly recommended
I would recommend this to a friendBrand response from J5create Team
Posted .Hello William,
We appreciate your recommendation of the JCD543 triple display docking station. This docking station will add a lot of functionality to a laptop with the wide array of ports it provides. It is always great to get customer impressions after several months of using a device.
Thank you,
j5create
- Pros mentioned:Ease of use
Awesome portable dock but wish it had a couple add
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this is missing some features that larger docks have, like audio input, it is great for what it is. It is much more portable and can charge and communicate with my laptop through a single usb which is what I want. Unfortunately I have to add the 3.5mm audio separately.
I would recommend this to a friendBrand response from J5create Team
Posted .Supports a 4K HDMI display, two USB 3.0 peripherals and charge your device with up to 65W of power delivery and 2.4A fast charging.
- Pros mentioned:Usb-c
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a basic, powered dock with one USB-C (to power and communicate with your laptop), two USB-A (keyboard and mouse or whatever else you need) and supports one HDMI Monitor connection. It's small, packable and gets the job done.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Glen,
Thank you for taking the time to write a review on the travel dock. It has a 90W power supply for charging your laptop. It is great that it is working for your needs.
Cheers,
j5create
- Pros mentioned:PortsCons mentioned:Battery life
Power supply stopped working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great until it stopped working 4 months latter. I don't know why but it does not power my laptop anymore. However, the ports are still functional.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
If the dock is not charging your computer any more I would ask that you contact j5create customer support for assistance. You can find our contact information on the j5create website under the ‘Support’ drop down.
Thank you,
j5create
- Pros mentioned:Usb-c
Low Cost Dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this device as a generic dock that I could use with my laptop for when I am away from office environments. I basically needed an HDMI, which is more generally available on monitors and TVs, plus some extra USB ports. My laptop has display port and SVGA for video output, and these days, those aren't as commonly available as HDMI. I also needed additional USB ports, as my laptop has 2 plus the USB-C. I do not presently need the 90W USB-C power output that the dock can provide, but it is handy to have, just in case.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Rich,
This travel docking station provides the HDMI port that you needed plus two additional USB A ports. A docking station like this is convenient to bring with you so that you can hook up your laptop to external displays. We appreciate you for choosing a j5create product and leaving this review period.
Thanks,
j5create
Multiple Screen
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a laptop and need a second or larger screen this is your item. It's grand and serves exactly the purpose it's intended. I am thrilled I purchased this as I wasn't sure at first if this was what I needed, but it absolutely was. I switch it between my Apple and my HP - so it easily works for both if you are trying to figure out what options are there for mixed programming.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate your enthusiastic review for this docking station. Not only will this dock let you add an additional monitor, it will charge your laptop when the dock is plugged in and connected.
Thank you,
j5create
- Pros mentioned:Power, Quality
great deal on USB hub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value, hub with power for mac book. much better than having to buy a separate power supply.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
The JCDP392 is a great way to get more functionality out of your laptop power supply. This dock will give you 2 USB-A ports and an HDMI port. Glad to hear that you like the value of the dock.
Have a good day,
j5create
- Pros mentioned:Ease of use, Quality
Great product and service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and service for the adaptor. It has high quality and easy to use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Miao, the 90W Built-in Travel Dock is a perfect device for on to go. Plug n Play and easy setup. Thanks for your review, j5create.
- Cons mentioned:Battery life
It depends on your system...
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only input option is through the USB-C port. Problem is, my Lenovo laptop only has one, and it's the charging port. On a full battery, only hooking up two monitors, it drains the battery in two hours. If you have another charging source (like Dell), this should work just fine.
I would recommend this to a friend Item was returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dock does not have the ability to support two screens. If a basic USB type C dock is all you need without a lot of other devices, this may work for you. The j5create technical support was not very helpful except in their effort to encourage me to buy a more costly item.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry about the trouble you had from our CSR team and I'll pass this along to my team leads so we can prevent this from happening in the future. I do hope that you were able to find a device that better suited your needs, even if it wasn't with us!
Thanks,
j5create
- Pros mentioned:Ports, Power
Good easy hub with power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for Added power and more ports
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
This powered dock is a great addition to a laptop since it will power your laptop and will add the additional USB ports and a monitor. I am glad to hear that it was easy for you to setup. Thanks for choosing a j5create device.
Have a great day,
j5create
- Pros mentioned:Ease of use
usbc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the device worked fine for our needs and was easy to use
I would recommend this to a friendBrand response from J5create Team
Posted .Hello annc, thank you for considering our JCDP392 and leaving a review for us. Cheers, j5create.
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need. Just wish the cable was longer. Not a huge deal.
I would recommend this to a friendBrand response from J5create Team
Posted .The JCDP392's unique capability for higher wattage devices makes this a popular buy, having it's own power source makes this a must have.
Gratefully,
j5create
- Pros mentioned:Ease of use
Very useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband needed this to work while traveling and it fit his needs.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Designing useful devices is what we work towards on a daily basis, the JCDP392's capabilities will provide you an additional monitor plus ports for peripherals all in one.
Gratefully,
j5create
- Pros mentioned:Usb-c
Extra USB ports are a plus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike the power cable that came with my laptop this is a mini docking station with extra USB ports and a port for an extra monitor. So far it's doing exactly what I expect of it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Mike,
This powered dock is an upgrade with USB ports and a HDMI port to add an additional display. I am glad to hear that the dock is meeting your expectations. Thank you for choosing a j5create dock.
Cheers,
j5create
Solid product. Not spectacular but does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my new work from home set-up to hook up my laptop to a large monitor as well as keep it charged. So far no issues and am pleased with my purchase.
I would recommend this to a friendBrand response from J5create Team
Posted .Working from home is now easier with the triple display docking station due to it's capabilities, pass through-charging and more; the nature of it makes a top choice for many. Feel free to contact support on the packaging for questions, concerns, warranty information and a representative will be glad to help.
Appreciatively,
j5create
- Pros mentioned:Power
Works great for my multiple monitors and computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well after hookup. Powers the computer and monitors too. Better that some other options that were tried.
I would recommend this to a friendBrand response from J5create Team
Posted .Plug and play, requiring no complex driver install gets your extra display up and running with USB accessories in a jiffy!
Appreciatively,
j5create