Customer Ratings & Reviews

The Jabra Enhance 700 hearing aids are a follow on to the excellent Enhance 500 line. I have used the Enhance 500 for 1.5 years, with excellent results. Connection to your phone is simple, although there is a basic design flaw. I use an iPhone, which allows multiple MFi-compatible hearing aids to be connected, although only one can be active at a time. In this sense it is much like other Bluetooth devices. The Enhance series, however, will not connect if you have another hearing aid already paired. (I was able to get around this by removing my prescription hearing aids, installing the Enhance 700, then re-pairing my prescription aids. It was a tedious process that Jabra really should have been designed better by Jabra.) Once set up, install the Jabra Enhance app and do a basic setup. The Enhance 700 works fine this way, but where it really shines is when you upload your professional audiogram and make an appointment with a Jabra-affiliated audiologist. This allows Jabra to fine-tune the settings to match your specific hearing loss. Once set up is complete and your hearing aids are adjusted, you’ll find settings available for different situations. The universal setting will work for most environments. Voices are clear and the responsiveness is excellent. Jabra is owned by GN Audio, maker of professional hearing aids, so the high quality is not surprising. As your hearing changes, you will need new adjustments. To get these, simply contact Jabra support with your new audiogram, and they will provide a new profile in the app. Unlike an in-person professional adjustment that can be done immediately, the process takes a few days, but it works well overall. This support is provided for a period of three years, which is the estimated lifespan of set of hearing aids. I have a number of hearing aids, both OTC and professional, and the Jabra Enhance is easily the best OTC set I have ever owned.

So I am in my 40s and already need hearing aids alongside my disabled, 71 year old father. We both tried these out for several days a piece and a few different things stood out: - The noise reduction was next level. Often the noise cancelling is spotty and conversations with people are still hit or miss, but with these it is crystal clear. - It connects with my phone and my bluetooth speaker for handsfree phone calls and music right in my ear. - They are extra "smart" hearing aids and the most adaptive I've ever used. It figures out what sounds you are more sensitive to and somehow eliminates it over time. They are like, AI hearing aids! - They also detect loud noises (I live near an air force base and we have loud jet noises all the time) and lessen their impact in my ears. Then again, they adjust for when my daughter is mumbling quaietly when she's talking to me. - The battery life was excellent --- we've used them several times and only needed to charge them once My only con would I guess be the extremely high price tag --- but really, you get what you pay for and these are super smart hearing aids with a recharging case. Considering all of these, plus the Jabra app that helps us customize them even more, these are more than worth the investment.

A little background about me. Back in July, I had a hearing checkup to see how my hearing was fairing a year after my last checkup. The higher-pitch ranges in both ears weren’t too good, but pretty much matched my last evaluation, so it wasn’t a terrible surprise. I noticed that I regularly asked people to repeat what they said to me, and that I avoided crowded places because I had trouble understanding anything anyone said. I have mild to medium hearing loss in both ears, mostly age related and too much rock and roll over the years, so I knew that I needed to address it. So, when these Jabra Hearing Aids were released, I decided to give them a chance. Sometimes it’s the little things that make a difference. I have a coffeemaker that I have been using for a few years now. It has a faint chime that indicates when the coffee is ready, one that I can’t hear unless I’m standing directly next to the coffeemaker. I was utterly astonished when that chime came through these Jabra hearing aids loud and clear. Hearing the TV: nope, no longer an issue. Talking to people: nope, no longer an issue. Hearing sirens from emergency vehicles: nope, no longer an issue. This is not an exaggeration. The first thing I did upon receiving these hearing aids was to charge the case (with the hearing aids seated inside). The case is large. Very large. While I can fit the case in the front pocket of my pants, it isn’t easily disguised. Compare it to many earbud cases, and it’s huge. That being said, overall, I find its size irrelevant. I wear cargo pants, so I have plenty of locations for storage. There are 3 LEDs on the back of the case next to the USB-C charging port. Here’s what those lights mean: • 1 light blinking red: less than 10% remaining • 1 light, no blinking: 1-33% charged • 2 lights : 33-63% charged • 3 lights : 66-100% charged When the case is fully charged, it can provide 3 full charges to the hearing aids. You will find 5 LED lights when you open the top of the charging case. They show the charging level of the hearing aid with the Lowest battery charge level. For example: • 1 light: 0%-20% • 2 lights: 20%-40% • 3 lights: 40%-60% • 4 lights: 60%-80% • 5 lights: 80%-100% If you leave your hearing aids in the charger for more than 24 hours without having the charger connected to power, the charger will go into standby mode and will turn off the hearing aids. If the charger is not connected to power and the charger battery runs out of power, it will turn off the hearing aids to save hearing aid power. Should this happen, when you remove the hearing aids from the charger they will not turn on automatically as they usually do. As such, press the button for 5 seconds on the hearing aid to turn on the hearing aids manually. Before I forget, when you purchase these hearing aids they come with three years’ support for the following: • 3 years of Audiology Services • 3 Years of Warranty • 3 Years of Loss & Damage Protection After charging the case, I wore them for a full day in different scenarios, i.e. watching TV, having 1-on-1 conversations with people, driving, and more. They worked seamlessly. As an aside, I ran across a Jabra hearing evaluation program that’s available on the Internet. The evaluation program has you wear earbuds/headphones to isolate you from outside noises and then walks you through a hearing test. To get the results of the test, it asks you for your email, phone number, and other information. It then sends you the results. About 30 minutes later, I received a call from Jabra asking to talk about the results – which in my case were undesirable. Okay, back to the review. The accompanying App is critical to the proper running and management of these hearing aids, is available to both Android and iPhone users in their respective App Stores. I have the Android version. The App setup process walks you through the account creation and registration process and then talks you through pairing the hearing aids/case through a pairing process with your phone. It did require me to process the pairing process 3-4 times and then worked successfully when I turned off the Wi-Fi on my phone. The hearing aids come with 4 preset environments. They are as follows: • All-Around; 1 beep (Default) • Restaurant: 2 beeps • Music: 3 beeps • Outdoor: 4 beeps You can change these environments using the Jabra App. Or press the button on either hearing aid for 2-3 seconds. The beeps you hear will dictate which environment the hearing aids are set to. To adjust the volume, use the following rules: • Volume Up: press the button on the right hearing aid for less than 1 second • Volume Down: press the button on the left hearing aid for less than 1 second Activating Flight Mode: • Hold one of the buttons on for 9 seconds to turn Flight Mode on • To turn off Flight Mode, turn the hearing aids off and then on. These Jabra hearing aids are truly full featured offering functionality beyond what I discussed here. The bottom line for me, however, is that they work exceptionally well and I am enormously happy with them. And that translates to a 5-star review.

Review for Jabra Enhance Select 700, Sparkling Silver If you have a mild to moderate hearing loss, these are the best solution I’ve found. They are well-designed, light, and essentially invisible. The part that goes behind your ear is so small, I can hardly tell that I’m wearing them. Important note: remember to take them out before you shower; they’re that easy to forget about! The Jabra 700s come with new filters for the two microphones on each aide, which I’m hoping helps with the occasional problems I’ve had with my previous pair, where people have trouble understanding me on the phone. I think it’s brilliant of Jabra to recognize that something you wear everyday on your head would eventually collect some amount of dirt or dust (or pollen, or hair product, etc.) and need to be cleaned. By adding these changeable filters, it’s easy to maintain sparkling clear audio reception from the microphones. The Jabra 700s come with multiple tips in different sizes as well as “open” or “closed” construction. Previously, I used the closed tips because I thought they were more comfortable, but these came with the open ones installed and I find I really like them. Again, it could be that Jabra tweaked the design, or that my preferences have changed, but either way, they are great to wear all day. Finally, I can’t say enough good things about the customer service/professional audiology staff at Jabra! They can adjust my aides remotely, as needed, and always are knowledgeable and polite when I call them.

This is my third set of Jabra OTC hearing aids. In the past I have used the Enhance Select 50R and the Enhance Select 500 hearing aids. The Jabra Enhance Select 700 appears to be an upgrade of the Jabra Enhance 500 that I currently use. The Jabra Enhance Select 700 comes with more additional add-ons than the Enhance Select 500 did. You get 10 sport locks, 1 ear canal measurement tool, 3 cases of Ear wax filters, 1 receiver tool, 1 package of small medium and large closed dome and open dome earpieces with 1 package of tulip dome earpieces. Also wall charger and cable, Charging case and 2 hearing aids. A comprehensive user manual. You can also download the application and set up an appointment with a remote customer service agent to assist with the set up. Before you attempt to set up the device you should charge it for three hours even if the indicator lights show it is fully charged. While it is charging, I would suggest you look over all the enclosed literature. This hearing aid is just as comfortable and useful as the Enhance Select 500 is. While there is no difference in appearance between the Enhance Select 500 and the Enhance Select 700, it's what on the inside that makes this upgraded version a better choice.

The Jabra Enhance Select 700 is a clear improvement over previous series. I love the video guides. It was so easy to set up and answers most questions I would have. It even gave me information I hadn’t received from multiple in-person audiology visits. I especially loved that it clearly describes what each of the sound settings do. For example it said that restaurant mode directs the speech in front of you and music mode is for listening to music live (not for the music on the phone, which I had been confused about in the past). I absolutely love the 100 day return policy if you purchase from Jabra. The last hearing aids I purchased (from a different brand and company) only had a 30 day return policy and some of the problems I had with them were never fixed. I ended up stuck with them instead of being able to exchange for ones that fit my hearing better. So, I am very impressed with this 100 day return policy. Note: An important caveat for the rest of my review is that I did not get a chance to try the video audiologist appointment before writing this. It was nice that the hearing aids very quickly set you up for speech clarity options. I did find the speech clarity setting to be a little tinny and seemed to raise the volume and lower the quality a bit (like a slight echo or feedback). I noticed that, even in a quiet room, if I had the speech clarity modes on, I would hear a bit of a “hot mic” background sound. I wish there was an explanation in the videos about which domes do what, but I think the audiologist explains that. I really liked that there was an audio sample included so you could test the presets with an actual audio example. I also thought the ability to answer calls and hang up by simply tapping the hearing aid was really cool! I haven’t had that feature before and it felt very high tech. One thing I wasn’t sure about was how to ignore a call. It told me how to answer calls and how to hang up and I tested that, but I did not see instructions on how to ignore a call. I believe adding microphone filters along with the wax filters is a new addition and I appreciate that. It is also very handy the way they built a store section into the app with all the main supplies you might need to get refilled in one easy-to-find place. The rechargeable case is a favorite feature of mine. They made this one very snug for how the aids fit inside. On the one hand, this helps you to be accurate in getting them in the right place for a correct charge. But it also feels like they almost get too snug inside. Not sure if I liked that part or not, time will tell. Overall, I am very impressed, my only real concern would be to get the feedback adjusted on the speech clarity settings. This should be accomplished during the video audiologist appointment, which I have not had yet.

Let me open by saying I have been quite pleased with all other Jabra products (and I have had several). Sadly, these are the exceptions that prove the rule. Dad moved in with us about 5 years ago after Mom died. We noticed right away that he seemed to have the TV up loud, and would try to follow conversations without really "following", if that makes sense... We talked him into trying hearing aids, and he really tuned in, and started being a part of the conversation, and not just a "bystander". Fast-forward a handful of years, and the other hearing aids, while still functional, did not serve him as he wanted. He had to replace the old-school hearing-aid batteries every few days, and he really wanted to be able to stream Bluetooth audio. When this offer came through, it fit every bill... He would be able to have the recharge case, and he could stream Bluetooth, in addition to the other advanced technology on-board these hearing aids. And that is where the "good" ended for these Jabra Enhance Select 700... The last pair he had, he was able to get them set up and tuned with minor support from the manufacturer. This pair, not at all his experience. We found out we had to have headphones to take the hearing test, unless he went to an audiologist for a hearing test. Not too happy about those requirements. The earliest appointment with the Orientation team is 2+ weeks out. The last pair (as previously mentioned), we had tuned and tested in less than 30 minutes from open box to fully in use. Very disappointing. Additionally, the receiver wires that came with the hearing aids are too small, which is not the problem. The problem is that no other size wires are included... We have to order them from Jabra and wait for them to arrive so he can tune, and start using the hearing aids. At the end of the day, I am sure there will be a noticeable upgrade once we get them properly tuned. But this setup and the required delays are beyond disappointing. So far, these are as useless as a submarine door-gunner.