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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 680 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers often highlight the good sound quality for calls, very good battery life, and ease of use of the Talk 25 SE Bluetooth Headset. The fit and Bluetooth connectivity are also appreciated by users. However, some customers have concerns about the volume being low, and a few have experienced connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 680 reviews
  • Rated 1 out of 5 stars

    Could NOT Hear a Thing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Jabra 15 is getting old (like 5 years old) So I thought this Jabra 25 would be a good backup. NOPE. Charged it fully, Parred it, made sure volume was at full, made several calls, could barely hear the ring and could NOT hear the person on the other end. Just barely heard the ringing stop. Will be returning it.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Greg - Thank you for writing this review of the Jabra Talk 25 SE. This is not the level of performance we aim to deliver, and we appreciate your feedback. Please reach out to our Online Support Team (https://fal.cn/3AAZd) as we would like to assist you further. We are happy to help you! Jabra

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    JABRA TALK 25

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up and use! I recommend this to someone using a bluetooth earpiece for the first time.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    No Volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough volume and no I am not going deaf. These used to work great before. What is going on with the quality of these blue tooth?

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello RemoteStarter, Thank you for writing a review. We are sorry to read that you are facing challenges with the Jabra Talk 25 SE. We recommend reaching out to the Jabra Support Team: https://bit.ly/2KJscoY. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated! Jabra

  • Rated 1 out of 5 stars

    Sorry - not happy with this purchase...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Jabra bluetooth headsets because they let me know when I walk away from my phone. Unfortunately, this one hasn't been as reliable and although new, multiple people had a hard time hearing me at times. I've purchased multiple in the past, this one didn't last.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello SusanL- Thank you for writing a review. We are sorry to read that you are facing challenges with the Jabra Talk 25 SE. We recommend reaching out to the Jabra Support Team: https://bit.ly/2KJscoY. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Def recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. You can hear very well on the other end. If your looking to get one get this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earpiece!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earpiece! I use it with both work and personal phones and calls sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Convenient, Super!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, No problems with Hearing on either end. Happy with My Purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    too low

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bluetooth volume doesn't go up all the way. already returned a jabra talk 15 se, for the same issue

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello DMCT, Thank you for writing a review. We are sorry to read that you are facing challenges with the Jabra Talk 25 SE. We recommend reaching out to the Jabra Support Team: https://bit.ly/2xbNtEb. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earpiece is Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent talk time, sound quality is amazing. Pairs with my devices well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m disappointed that my Bluetooth still has not arrived. I ordered it over a week ago and paid for the expedited shipping. I really love this product, however I am disappointed with the multiple delivery‘rescheduled” emails.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello DonnaO - We are sorry to learn that you are experiencing shipping issues related to your Jabra purchase. We suggest that you contact Best Buy directly for further assistance. We hope that the challenge is resolved soon and you are able to enjoy the freedom of using your Jabra Talk 25 SE for hands-free communication. Contact us if you have any questions about your Talk 25 SE. Contact information can be found on the Jabra website at https://bit.ly/3NcGkaR. Thank you. Jabra

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Mr. TIMM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the ear hook is too short, it falls out by itself. can't adjust volume that good, doesn't increase volume easily if at all.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Frank - We are sorry that you are not satisfied with the Jabra Talk 25 SE. We welcome feedback from our users, and we hope that you will contact us so we can gather more information about your experience and provide a solution. Please contact us here: https://bit.ly/3dPfZvO We look forward to hearing from you! Jabra

  • Rated 1 out of 5 stars

    Inspect the package before you leave.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buying experience was great. Walk in they get your item and out you go all bagged up. Put it in my wife's stocking as a surprise. And hers broke so I gave it to her early before she bought a new one. Only to find the box had been opened from the bottom and someone put a used broken one in the box. Had to return it.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello RichardS - Thank you for taking the time to write your review. We kindly recommend contacting Best Buy support for your situation. If you have any information regarding the Jabra Talk 25 SE, please contact us: https://bit.ly/42p8BiQ Thank you again. Jabra

  • Cons mentioned:
    Ear clip

    Rated 1 out of 5 stars

    Can not recommend at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of cheap. Not well made Ear clip always fall off .

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Chuck, thank you for taking the time to write this review. We are sorry to hear about the trouble you had with the Jabra Talk 25 SE falling off. This is certainly not expected. The Jabra Talk 25 SE also includes ear gels that feature an ear wing that helps secure your headset even more. If you have questions or need assistance, please reach out to us: https://bit.ly/2KJscoY. We are always here to help. Jabra

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Earpiece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like volume is extremely low. Why must I add more

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Angela- Thank you for writing a review. We are sorry to read that you are facing challenges with the Jabra Talk 25 SE's volume being low. We recommend reaching out to the Jabra Support Team: https://bit.ly/2xbNtEb. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated! Jabra

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jabra, Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That sound is clear. The battery is longer good recommend

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Msnager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has low volume not at like the one I bought through Jabra on line same product too.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Thank you for writing a review. We are sorry to read that you are facing challenges with the Jabra Talk 25 SE. We recommend reaching out to the Jabra Support Team: https://bit.ly/2xbNtEb. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated! Jabra

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in my ear and is comfortable to wear. Easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Jabra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super low voices to communicate. Couldn't not hear other person talking

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Steve - We are sorry to learn that you are having this experience with your Jabra Talk 25 SE.  We invite you to contact our Product Support Team for assistance.  Contact details can be found on our website within the Talk 25 SE support pages.  Thank you. Jabra

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Very low Volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low Volume, Not happy with is purchase. it works ok in a quiet room.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello PatrickM- We appreciate your taking the time to review the Jabra Talk 25 SE, and we regret that you are not happy with the device due to its low volume. The behavior you are describing is unexpected from the Talk 25 SE. Please do not hesitate to contact us so we can help you: https://www.jabra.com/supportpages/jabra-talk-25/100-92310900-02/contact-support. Thank you. Jabra

  • Rated 2 out of 5 stars

    Not good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that good. Sits weird in the ear, and hard to hear.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Bubblymom- Thank you for writing a review. We are truly sorry to hear that you are having trouble with the Talk 25 SE's fit. We would not expect this behavior and we apologize for any inconvenience this has caused. We recommend contacting the Jabra Support Team: https://bit.ly/2xbNtEb. We are always here to help. Thanks, again. User feedback is truly valuable to us. Jabra

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