The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-97 of 97 reviews
Rated 2 out of 5 stars
Rear speaker disconnects, returning ASAP
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted like this so badly. The subwoofer is fantastic. The concept of detachable rear speakers is great. But, one or the rears constantly disconnects while watching movies, and a glance at reddit confirms that this is a common problem. Sad to say these are going back.
Great Features, but Sound Quality Didn’t Match the
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The JBL BAR1000MK2 looks great on paper with Dolby Atmos, DTS:X, and detachable surround speakers. Setup was easy, and the wireless rear speakers are a convenient idea.
However, the sound quality didn’t meet my expectations for a system at this price. Music lacked warmth and clarity, and the overall sound felt flat even after adjusting settings. The biggest letdown was the bass—it could get loud but lacked depth and punch, especially during movies and bass-heavy music.
Surround effects were decent, but Atmos height effects were subtle and not very immersive in a normal living room. In the end, I returned it because the audio performance didn’t feel like a meaningful upgrade over cheaper options.
This may work for someone prioritizing convenience, but I’d recommend auditioning it first if sound quality and bass matter to you.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible purchase. Right speaker didnt work when it wasn’t docked and it wouldnt charge. I exchanged it and after 3 days same issue. I was told it was a defect but surround sound was really low when speakers werent docked. For $1200 there are better ones. This by far was one of the worst purchases
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Rated 1 out of 5 stars
Subwoofer failure
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Subwoofer doesn’t connect anymore im tired of dealing with it
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good sound quality and system! The only downside is the detachable speakers aren’t as loud as I would have hoped. The subwoofer is insane! The best sound system I’ve heard in a home. I’m so glad it’s in my own home. Definitely worth the money if you like to have family movie nights or sports events.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It doesn't work with Sony 77" Bravia 8 TV. Not sure if it's a TV problem or soundbar. The soundbar times out after 10 minutes, and the TV stoped working with soundbar. JBL sounds great, love the detachable rear speakers. Rather send TV back, but trash some packaging. Soundbar has to go.