Customer Ratings & Reviews

I bought this phone for my 78-yr old Mom to use when she's outside away from her landline. Her eyesight is poor and she is super intimidated by gadgets and technology. She figured out how to call people on the Jitterbug since I programmed in all her contacts. The display is big and clear. All she has to do is press the "yes" button to call the name and number she recognizes. She hasn't misplaced the phone yet, so that means that she likes it! The phone holds its charge for a long time so if she forgets to charge it for a week or more it, it's still reliable!

I purchased the Jitterbug cellphone for my parents, 83 and 77 years old, whose 10 year old flip phone stopped working. I set it up online, entered their phone book entries and showed them how simple it is to use. I have the service billed me each month instead of them worrying about minutes and so on. The phone is good for people when have trouble hearing. The visibility of the screen and keys are easier to see for them. The functionality of the Jitterbug, viewing stored phone numbers on the screen, seeing and pressing the larger numbers, and higher volume for hearing make this the perfect phone for seniors not familiar with smartphones.

Had never carried a cell before due to hearing loss and tinny sound and background noise. This produce was made specifically for the hearing impaired and have found it to be first phone I could use with understanding of what was said. Features large numbers and large script are very convenient, just wish the alphabet for texting was likewise. Enthused with my purchase.

We bought this phone for my 91 year old Mother-in-law. She is living in assissited living but is able to walk around the grounds by herself. It gives us great peace of mind that if she has an issue she can call for help. The phone is very user friendly,has large letters and numbers. Perfect phone for the edlerly.

I HAVE ENJOYED MY JITTERBUG CELLPHONE SO FAR AND AM PLEASED WITH THE RECEPTION AND QUALITY OF THE CALLS. I LIKE THE EASE IN SETTING UP THE PHONE BOOK AND OTHER FEATURES. APPRECIATE THE FACT THAT THERE IS NO CONTRACT AND I JUST BUY MNUTES FOR MY PHONE !!

Great basic phone for the price. Large buttons are easy for my fingers to use on the key pad. I also find the navigation button very user friendly especially when navigating to find the camera, voice-mail and my contacts.

Bought this for the grandparents who are technophobes. I say this lovingly. This was the third cell phone I have purchased for them over the years and the very first one which they ever used to make calls. I really hesitated to get this phone because it felt like a cop-out compared to to my fancy smartphone. End result: Great choice! the phone was easy for them to use and the live support has spared me endless hours of providing "customer support." Totally worth it.

We bought this phone for my mom to give her a consistent phone number as she's moved through some medical issues. The simplicity of the keypad is very nice. My only wish is that there was a way to require a password for the ability to turn the phone off. Mom's frugal nature has her turning the phone off to "save energy" which means no one can reach her!

I love this phone, because it is easy to use and the numbers are big. I only use my phone as a "phone" when I'm out and about. It is not used for chatting, games or Internet. I purchased from Best Buy, because I damaged my original Jitterbug phone under my car seat.

I purchased this phone for my mother, who is in her 80s. She previously had basic phones through AT&T, but her phone recently died. This phone has just the right features that she wants without all the extras that just confused her on her old phones. She is very happy with her new Jitterbug and that makes me very happy!

I got this for my older mom who was having trouble seeing and working other phones. She can see the numbers very well and the internet based phone book makes it easy for me to add numbers to her directory for her without having the phone in my hands. The phone is also very basic to operate which works well for her.

The cellphone worked great once I was able to activate it. Disappointed that Best Buy carries no accessories for the phone.The GreatCall website indicated activation online should take only about 30 minutes. After over an hour of waiting for the phone to finish activating, I contacted GreatCall Customer Service, When I said I purchased the phone at Best Buy, the lady said they were having problems activating phones purchased from Best Buy. It could take up to 3 hours. GreatCall did not know why there were problems with Best Buy purchased phones, but they were still working on fixing the problem. Finally, after 3 and a half hours, the phone finally did activate properly. No problems with the phone itself since activation.

Great for elderly person. Easy to use but best of all is connection to great call. Peace of mind for person owning phone and their family.

I like the simplicity and I can hear the person on the other end much better with this phone.

90yr old Mom has hearing aids in both ears, almost deaf when she takes them out. Says she doesn't have to take out hearing aids to talk on this phone and she can hear better on it than on any phone in the house!

easy to use phone with big buttons and simple screens. also, love the jitterbug service when you sign up for this phone.

Very satisfied-Has everything I wanted-Large buttons and large numbers-very easy to use

I love the ease of use, easy to read, long battery life.

I would recommend it to anyone who needs to call for help because of the 5* feature.

Large, easy to see numbers made it a perfect gift for my Dad. The red 5star button for medical assistance and general medical questions is a great feature.