Customer Ratings & Reviews

The JLAB Epic Open Sport earbuds are a very high quality and comfortable pair of earbuds that I would definitely recommend to others. I have been using them for a full week in three scenarios: sport (running 3 to 5 miles), office (videoconferencing), and listening music, and I can see that exceed expectations in all the three. In the box, you have your user guide, USB-C to USB-C charging wire, the carrying case, and the two JLAB Epic earbuds. The manual gives a quick guide on how to start using the device. One of the most useful aspects is the QR-code the quickly enables you to download the JLAB app. Like with most of the wireless devices, I strongly recommend downloading the app to manage some of the functionalities that you would otherwise miss, such as the firmware update that it will keep your software up to date with the best performance. First to note is its connection to the phone or laptop, which is impressively fast and effortless. In fact, this is done even without having the app downloaded, all you need is your Bluetooth activated. The same effortless feeling appears when you are pairing your equipment to the app. The earbuds are designed great with an apparent high level of quality. After an extensive usage, and in some cases an intentional mistreatment (for testing), the shape remains strong as good as new. From a comfort point of view, I am also very happy how it adapts to my ear and despite wearing glasses. This very fact was able to change what I thought about "open-eared" headphones, as I thought they would work well with glasses. Over the years, I've been avoiding these models for the incompatibility with the sun/sports glasses and the designers of this one nailed it. One last thing in this area is the fact that these earbuds they hold on tight during vigorous activity; they don't get loose or fall off. All controls can easily be accessed from the earbuds with a physical button and, with the app, they can be adapted to your preferences. With that you can play or pause music, move to your next track, move to your previous track, and increase or decrease volume, which I have actually found very useful. The sound is great and, in the app, you can play with the equalizer to adapt it to your preferences. There are two preset options for people who either don't want to mess with them or don't really want to: movie mode or music mode. When you first put them on, it sounds pretty quiet, but you get used to it pretty fast, and let me tell you, that audio quality is awesome. Of course, the earbuds allow you to very clearly hear anything around that makes them a superb option while running in open space to be save in your surroundings. Note that while the sound is not noise canceling, the mic has that functionality and in case you are exercising and talking at the same time, the person on the other end will not be able to notice it. I would also hate to forget the fact these earbuds have amazing battery life. I have been able to use these for three days straight without needing to charge them. Note also that the battery is doubled with the extra power stored in the case. The specs are promising up to 40 hours and I can't question it. All in all, these are some really great earbuds, are very high quality, they feel awesome, and I would definitely recommend these to friends.

For the money, these are surprising really good... very impressed...

My overall rating is a four star. The earbuds after being worn for a while they do make your ears hurt which is a major issue for me because I wear mine for a long periods during the day. Also, when the Bluetooth battery is weak you can’t hear people and the malfunction not allowing you to connect.

Kids love these earbuds. I recommend them to others.

These things are COMFORTABLE and SOUND GREAT. That is all. OK. Maybe I should add a few more details. These are “open” earbuds, so they have absolutely NO ability to block sounds. Noise cancelling is not even an option. So these are NOT for noisy areas. Crowded city streets and on airplanes are NOT good places to use these. But if your environment is quiet, or you need to be able to hear honking horns or people yelling at you, these will do the trick. The sound quality is excellent to my non-audiophile ears, but the deep bass is slightly lacking, simply because there isn’t a seal between the ear buds and your ears. This isn’t a defect, but just a fact for this type of earbuds. While I use these as my “office buds,” they are also designed to be “sweat and dust proof” for running or exercising. Each bud also has two buttons: a touch sensitive surface that defaults to volume control, and a physical clicky button on the top that can be used to answer or hang up calls, play, pause, and all of the usual tricks. However, by downloading the app (I use Android), you can change the button settings, as well as adjust the equalizer. The app is optional, but adds some nice features and customization. Another trick that these buds do is that they can connect to TWO different sources at the same time (say, your phone and your laptop). Only one can be actively driving them at a time, but if one source starts playing, it will pause the other one. A phone call on your phone can interrupt your YouTube stream on your computer. This is a very nice touch and is much appreciated. The real-world battery life is around 6 or 7 hours using just the batteries in the buds themselves. Popping them back in the case will juice them up pretty fast, but you won’t get one work-day’s worth of use without a quick charging session. The case itself promises up to around 30 hours or so of total usage, and that seems like a reasonable estimate. The case itself features a USB-C port for charging, as well as wireless charging, so you can use whichever is more convenient. The case is also slim, so it fits in a back pocket well without sticking out too much. The only issue that I have encountered is the latency. For music, they are wonderful. If you are using them to watch a video, you may notice that the sound arrives 30 ms after the video. This happens on both WIndows 11 and Android phone usage. Not a huge deal, but I thought that I should mention it. So, these are simply great buds, and the most comfortable ones that I have ever used. Add in the great sound, and you have a winner. If you don’t need noise cancelling, I can highly recommend these.

Just want I needed works great for me should have purchased a long time ago.

They work very well. They definitely help block out the sound of the wind

This product is no good the sound doesnt get loud even when its all the way up , when you charge both at the sane time and you put them in the left goes down 10+% in seconds battery doesnt last more than 8 hours or so when you charge them the keft side takes luke 5 attempts to charge correctly

It works very well but its battery life isn't as long as my previous blue tooth headset.

Due to breaking my ankle last summer, it has been a while since I've been to the barber. After forgoing the usual fade with a #3 on top for almost a year, I now have to tame my locks with a metal headband for men. This makes wearing my usual headphones uncomfortable. The JLAB Epic Open Sport earbuds sport the open design with the drivers hovering over your ear instead of something that goes into your actual ear canal. Having had many sets of this type of design, I can say that these are pretty comfortable. The fit is snug but not tight, and they have a nice weight to them. Putting the drivers in the right position doesn't take a whole lot of fidgeting, but I did accidentally trigger the touch sensitive buttons several times in the process (and the tactile buttons more than once, as well). It's nice that there's both, since the touch sensitive ones don't always work when I'm actually trying to hit them. I'm also glad that there is the ability to change volume as well as skip track using the buttons, instead of the basic call functions. Once they are on properly, they stay in place really well. This is great for workouts, dancing around to your music, or going about your usual activities without worrying if one of the buds is going to pop out of your ear at an inopportune moment. The audio quality is better than I expected from this type of design. The bass has some oomph to it, especially after turning on the Jlab Signature equalizer mode. It's not enough to really be awed by it or anything, but enough so that I'm not out searching for the missing bass in songs I'm familiar with. I like that the case supports wireless charging. Multipoint Bluetooth is yet another win (and in my opinion needs to be standard these days).

I bought them for a Christmas present. My son was to happy with the open air earbuds. He hasn't really used them yet.

I’ve grown to really love the open ear style headphones and this pair really hit the mark. Jlab really delivers here with a comfortable, speak, excellent sounding pair of headphones that make for the perfect pair of open ear headphones. The sound quality on these headphones is great. It’s clear and plenty loud. Even with the open ear style I was able to hear the music while mowing the yard. I don’t think you’ll have any complaints on the sound quality here. The fit and feel is both high quality and extremely comfortable. I am able to wear these for several hours without any discomfort. The part that wraps around your ear is a pretty soft rubber material that hugs your ear firmly. There isn’t any way to really adjust the headphones so I could see these may not work for all ear shapes. Battery life is excellent it last for several hours and even more in the case. The case even has wireless charging that makes charging super easy. Overall these are the best open ear headphones offering a great fit, great sound quality and excellent battery life. You can’t go wrong here

I really like these JLab OpenSport Earbuds. To give some context, I am a huge music fan so the quality of earbuds is extremely important to me. With that being said, the startup of the earbuds was super simple. These earbuds paired with my phone quicky and easily, and connect immediately each time I use them. As an active person, being able to wear my earbuds on the go is also totally essential. With the JLab OpenSport Earbuds this feature is easily accessible. With the over-the-ear design it is especially nice when going on a walk, run, or going to the gym. They stay securely in place and are very comfortable all while not having to worry about sweat damaging the earbuds. They are also nice because I like to hear what is going on around me while going on walks and runs so that I feel like I have awareness of my surroundings. Sound is great, the volume controls are easy to use, and the battery life has been good so far as well. All around, these are a top notch set of earbuds. I will certainly be putting them to good use!

They're cheap and decently comfortable, but that's where the positives end. Sound quality is basic and volume is poor, bass is non-existent and makes most music just unpleasant to listen to. For the price get SoundCore

Not that happy....Bass not that great even after tweaking...not designed to fit into /close to ear canal like others. Would not buy knowing what I know now.

No much time battery and and when lower battwry connection not to good

Noise problem audio is meteoric good in beginning then you start noticing the issues

I recently had the opportunity to try out the new JLAB Epic Open Sport over the ear outer earbuds. I think these totally deliver on all fronts and are a nice alternative to inner earbuds or headphones. Out of the box, the build quality of the Epic Open Sport is impressive. They are well crafted and clearly made to last. The battery life is phenomenal, and I’ve only had to charge them a handful of times with regular use. The open ear awareness design is both a strength and a limitation. It’s great for staying connected to your surroundings, which is the point, but this also means that in noisy environments, like when mowing the lawn, the sound gets almost completely drowned out. I could barely hear them at all during that activity and wouldn’t recommend them for that use. I think I could hear them while weed eating, but honestly, that’s not their intended purpose. Where these earbuds truly shine is during workouts. At the gym, while running or doing bodyweight exercises, they’re my go-to. They stay secure and comfortable through constant movements, something I struggle to find in most earbuds. I’m not a fan of full size headphones, especially in the Texas heat, so these are a perfect lightweight alternative. Odd as it sounds, it feels like my ears appreciate the open ear comfort because they’re breathable, and my eardrums don’t feel boxed in. Initially, I noticed a bit of rubbing from the over ear band, which was distracting and had me worried. But by the end of my first workout, it had faded into the background and hasn’t bothered me since. One drawback is the connectivity. It’s functional, but when paired with my iPhone, the connection doesn’t always feel seamless or dominant. For example, if you are listening to music and a call comes in, the earbuds are not always the first choice for your phone. Then you say hello and look for the Bluetooth selector like a goof. I am sure this has nothing to do with JLAB, but definitely some room for improvement on their part. I always try to give honest reviews while keeping in mind the value the manufacturer is aiming at delivering. I’ve used several other JLAB products and have rated most of them five stars I know the level of performance they typically bring. With the Epic Open Sport, JLAB didn’t miss. I’m very satisfied and now use them daily. That said, I’m not a huge fan of the entry price point. In my opinion, catching them on sale puts the value more in line with what they offer. Still, they’re a high-quality product and serve their intended purpose very well.

The JLAB Epic Open Sport earbuds are a good addition to my phone call and music listening options. I like specifically that they’re not inside my ears as this makes wearing them for a longer amount of time more tolerable without the occasional inner ear discomfort you might get when wearing in-ear buds. Comfort aside, these open style wireless earbuds sound very good and block out enough of the noise around me to keep me focused on the call I’m taking or the music I’m listening to but not so much that I can’t hear someone calling my name from across the room or office. That aspect is important for work mostly but not as much when at home, listening to music or working on something that requires me to concentrate a bit more. The JLAB app for the phone has decent controls. It allows for setting up a custom equalizer along with two presets built in. Both are good but I always prefer setting my own. The earbuds have two ways of controlling them, by touching the left or right sides or by pressing the button on top of the bud itself. Within the app, you can customize these to react in any way you want; go back, skip ahead, play / pause, volume, and activating your voice assistant. Additionally, you can set a maximum volume to protect your ears. As for the overall sound, you have to remember, these do not close your ears to keep noises out and there is no “ANC”. With that said, I truly enjoy the more than sufficient volume, the bass and the higher tones. I did ask others around me if they could hear my conversation or music while using them and was told that there was only a faint sound and nothing distinguishable if they purposely came close to me. Lastly, the battery life has been excellent. I charged the earbuds and case when I get these before using them and at this point, I have spent at least eight hours on calls and another ten listening to music. In between the calls and listening to music, I put them into the charging case. At this point, the app shows the earbuds at 100% and the case a little over halfway charged. I expect to get another 20 or so hours based on that. In my opinion, JLAB has come a long way with their products. The quality has definitely improved over the last few years and, they are more capable of competing with some of their higher priced competitors. I would definitely recommend these based on my experience to this point.

Good quality but if their is a lot of noise around you it's hard to hear your music