Customer Ratings & Reviews
- Model:
- 5000197492
- |
- SKU:
- 11960819
Customer reviews
Rating 4.7 out of 5 stars with 3026 reviews
(3,026 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 3 out of 5 stars
Shipped in original box spoiled Christmas gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t tried it yet, but be warned they ship in original packaging so no surprises if your spouse gets the package. :(
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
I would recommend this to a friendRated 2 out of 5 stars
Keurig -K Elite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i don't like about this coffee machine, is you have pushed a button on top of the machine to warm up your water in the revisor, if you want a cup of coffee. No paperwork came with the machine, I called Keurig, they told me, just to look it up on their site. Also I went back to Best Buy, to see if they could get me some instructions, for this coffee Machine, they told me the same thing Keeurig did.
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your any questions you may have about your new K-Elite coffee maker. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Rated 3 out of 5 stars
Good but wide
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. The base is removable for larger cups. If I had it to do over I probably would have bought a skinnier one since this takes up a lot of counter space.
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
I would recommend this to a friendRated 5 out of 5 stars
Decent coffee maker for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, this machine meets my needs for my morning coffee.
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
I would recommend this to a friendBrand response from Keurig Care
Posted .We just love hearing that you're enjoying your K-Elite coffee maker! Thank you for taking the time to leave your review.
Rated 5 out of 5 stars
Keuring Elite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luv, luv luv my new Keurig Elite! Just upgraded from the classic.
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
I would recommend this to a friendBrand response from Keurig Care
Posted .We love, love, love hearing this! Enjoy!
Rated 5 out of 5 stars
Really enjoyed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Keurig for the price. Really enjoy the hot water feature.
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
I would recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your feedback, Lisa!
Rated 2 out of 5 stars
Keurig reservoir leaking
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, this coffee pot didn't work out so well. the reservoir started leaking while the unit wasn't being used. I had the store warranty as well as GEEK squad protection allowing me to return the unit for replacement,
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We understand your frustrations and are sorry to hear you returned your K-Elite coffee maker Judith. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Rated 5 out of 5 stars
Coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it....Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. We are happy you are loving your K-Elite coffee maker!
Rated 5 out of 5 stars
works as intended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a quick cup of coffee. Convenient and does the job.
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
I would recommend this to a friendBrand response from Keurig Care
Posted .Mike, we’re so glad to hear that you’re enjoying your K-Elite coffee maker! Thank you for taking the time to leave your review. Happy brewing!
Rated 2 out of 5 stars
THE LAST KEURIG MODEL YOU WANT TO BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. Opaque front of water reservoir makes is difficulty to determine the water level. 2. Water reservoir is too small -- almost requiring fillup with every cup of coffee brewed 3. Control buttons directly on top of unit making them invisible if unit located on countertop beneath wall unit handing cabinets 4. Uni control buttons should be more slanted to permit vistion from directly in front of the units as opposed to standing directly above the unit
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. We apologize that the K-Elite did not meet your expectations. This is not indicative of the experience that we strive to provide and we hope that you will allow us the opportunity to assist. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to hearing from you.
Rated 1 out of 5 stars
Ready to go back to traditional coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second, and worst, Keurig coffee maker. The first one also purchased at Best Buy had so many issues I had to get rid of it. This one I've only had and used for about 3 months and now after the first descaling the coffee tastes horrible. The Descale light never came on after three months of heavy use so I'm assuming it is broken so I descaled it yesterday. A nightmare. After following the directions, which I'm used to by now, I had to do several more cleansing brews to get rid of the cloudy water. That was yesterday and today none of the coffee brews taste good and it took several more tanks of water to finally get clear water. However each cup of water has some residue in it that can be seen floating on top of the water. After cleaning it with a small portion of liquid soap (Dawn) it still tastes terrible. I give up. Since I have the Geek Squad warranty on it I'm taking it back and may just get a regular old coffee maker. I'm stick of Keurigs because they are high maintenance and too much work to clean. Unfortunately I just made a large order for Keurig coffee pods so I may have to try to cancel it or give them away. I like Keurig machines, but I'd like to get one that works. This is the last one I'll buy from Best Buy since this makes two that were defective. Either this store has bad merchandise or they're getting all the rejects. I am thinking the Descale light was broken which is why it never came on and could account for the bad-tasting coffee because it was long past due being descaled and probably ruined the machine. I blame this on poor manufacturing and testing prior to being shipped to stores. I never could figure out why that Descale light never turned on. Another broken Keurig. Keurig makes lousy products that aren't worth the price.
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
No, I would not recommend this to a friendRated 2 out of 5 stars
Last Keurig
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll start off by saying I only bought this because my last Keurig went up in smoke while descaling it after one year of use. This one so far hasn’t been great. Only had it a couple months and it went from pouring an 8oz cup to maybe a 5oz cup. They just keep getting smaller. It’ll be my last Keurig.
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Have you tried reaching out to our Consumer Care team regarding your K-Elite coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Rated 3 out of 5 stars
Nice looking unit.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third replacement keurig I have purchased. They are nice to have. Just don't last as long as would hope for. Still cheaper than going to a coffee shop.
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
I would recommend this to a friendRated 5 out of 5 stars
Best Keurig for a family!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a friend who has two kids & works from home - the keurig has become a part of the family as her husband & son enjoy having their own “Starbucks” at home! Totally worth every penny!
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
I would recommend this to a friendRated 3 out of 5 stars
A bit disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had several programmable Keurigs, but found this latest top model to be less than easy to perform simple programming functions. Honestly, wish we had returned it.
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Rated 5 out of 5 stars
Great coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy making my coffee it's worth it I save money
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
I would recommend this to a friendBrand response from Keurig Care
Posted .Hi Lizzy, thank you for your review. We are happy you are loving your K-Elite coffee maker!
Rated 3 out of 5 stars
Good Coffee Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the machine. The only issue I have was that it states it makes ice coffee but the reality is that it doesn’t. But overall it’s a great machine.
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. We apologize for the confusion.
Rated 5 out of 5 stars
Great Addition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had our previous Keurig for 5 years, and it was just time for a new one. The finish looks wonderful in our kitchen and the tank is so much larger than our last! Very happy with my choice.
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
I would recommend this to a friendRated 3 out of 5 stars
Coffee tastes good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s loud when first warming up. You can’t see from the front view how much water is in the reserve. Coffee it makes is good.
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Very Easy to use and to clean..
This review is from Keurig - K-Elite Single Serve K-Cup Pod Coffee Maker - Brushed Silver
I would recommend this to a friendBrand response from Keurig Care
Posted .We're glad you're enjoying your K-Elite coffee maker! Thank you for your review and feedback.











