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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.4 out of 5 stars with 208 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the K500 Brewer's ease of use, the carafe, and the hot water features. Many appreciate the large water reservoir and the sleek design. However, some customers find the price to be high and cleaning to be somewhat inconvenient. The quiet operation was also a plus for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-208 of 208 reviews
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Beautiful, easy way to make bad coffee.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for work a month after buying a Newpresso for home. What a huge difference! This Keurig machine cost much more than the Nespresso and the coffee tastes like pouring hot water over cereal box pieces. It looks really cool, it's really easy to use and it is nice that you can choose which kind of coffee you want, but frankly I can't tell the difference between any of them. If you don't care about what your coffee tastes like, this machine might be just right for you. It's really fast, but every cup of coffee I've made with this machine all kind of taste like really weak Denny's coffee. I would never consider buying a Keurig machine again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    too big

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item took too much space on my counter top so I returned it....got a smaller keurig model instead but it is very elegant looking with the platinum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat a Keurig!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my husband last Christmas and he has loved it. This Christmas I gave it to my daughter-in-law and she was so excited!! The features for brewing a single cup to a carafe are awesome. For coffee lovers you can't beat the Keurig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is almost perfect the only thing is if it was A KOLD keurig so we don't have to purchase to separate products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic customer service!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my new Keurig maker online and was having trouble getting the promos. I called customer service and spoke with Sophia. She was EXTREMELY helpful and made sure I received all my discounts. Great customer service! I can always count on Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an must have keurig 2.0

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one should own an keurig 2.0 this is one of the best one I have ever had I even told my sister and she had purchase one I love the touchscreen and the little night light on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just one of those deals

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product! Highly recommend to any coffee drinker

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My last Keurig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third and last keurig. First two worked well and still use the second one. This one requires constant cleaning and descaling and does not make the coffee as hot or as quickly as the older model. Now the machine does not know when you have opened the lid and will not make coffee at all. A total waste of money.

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hello and thank you for your review. We're sorry to hear you're disappointed with your new 2.0 brewer. We would love to help and improve your experience. At your soonest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to Midnight, Est. We look forward to your call. KeurigCare

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