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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 5 reviews

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80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 1 out of 5 stars

    Damaged

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is damaged but the box is not, they knew it was before they shipped it

    No, I would not recommend this to a friend
    • Brand response from Product Expert
      Posted .

      Thank you for your feedback - we apologize for the inconvenience.

  • Rated 4 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it’s been great. It came with everything to install it and the directions were pretty good. However it does feel cheap. The plastics are not high quality, don’t for together easily and the only difference between the energy star model and the non energy star model is 2 clips to hold the bottom more securely to the window frame and a piece of foam on the bottom to insulate better. I was kind of disappointed. That being said, it has worked well. It keeps the room nice and cool and the energy save mode has been helpful. For the price, I am happy with it, but I had to stop at 4 stars because of the plastic issues.

    I would recommend this to a friend
    • Brand response from Product Expert
      Posted .

      Thank you for your feedback, we appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review.

  • Rated 5 out of 5 stars

    Cool well, and not too heavy or loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be mounted on the window in case of future black out. Thus I only got to use it for a short while before storing it in the garage. In the short time we tried, I noticed it is not super heavy, making mounting and dismounting a reasonable job for someone in the mid-60s. Furthermore, it cooled the room quickly, and it did so by not making too much noise. The noise won't be a real issue once the generator is on. A good buy for the price!

    I would recommend this to a friend
    • Brand response from Product Expert
      Posted .

      Thank you for your positive feedback. We are pleased to hear that it met your expectations.

  • Rated 5 out of 5 stars

    Keystone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this item for a few weeks and so far it has performed just right. I use it to cool down my bedroom at night so I don't too much electricity cooling down my whole house and it works perfectly. It's not too noisey and cools in little time.

    I would recommend this to a friend
    • Brand response from Product Expert
      Posted .

      Thank you for your positive feedback. We are pleased to hear that it met your expectations.

  • Rated 3 out of 5 stars

    Keystone air conditioner

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only I purchased this air conditioner, it's a good price for the 6000 BTU.

    I would recommend this to a friend
    • Brand response from Product Expert
      Posted .

      Thank you for your feedback, we appreciate the wonderful review!

  • Customer reviews from Sampling program

    User rating, 4.7 out of 5 stars with 25 reviews on Sampling program.

    See all Sampling program reviews
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