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Customer Ratings & Reviews

Your price for this item is $2,564.99

Customer reviews

Rating 4.3 out of 5 stars with 49 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the 1.4 Cu. Ft. Built-In Microwave's convection oven feature, praising its even heating and ability to cook frozen foods crisply. The microwave's ease of use and power are also frequently highlighted as positive aspects. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-49 of 49 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first choice microwave when purchasing an all new kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good appliance. Microwave works great. Don’t have a problem with it. Love my kitchenAid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beauty of a Microwaave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the two separate wall units - oven & microwave

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fooled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken upon arrival. Have to go thru kitchen aid to fix it. Took a year to get it. Never again!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes loud sound even after the cooking is completed

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, VickyC. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 3 out of 5 stars

    Looks awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking microwave. I have gotten so many compliments on it. Unfortunately just after two years it stopped working. I got an error code and it won’t work. I purchased the extended 5 year warranty, thankfully. I have had a tech at my house three times now and it’s still not working. Very frustrating after all the money it cost and the time I waited for it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    KitchenAid Product Knowledge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet installed the Microwave. This review is evaluating KitchenAid personnel Product Knowledge. I spoke with no less then 3 KA representatives and each told me the unit contains a spacer kit. The kit would accommodate the opening of my previous KA microwave. It will not. SO in addition to spending $2,600 I also have to special order a $175 spacer. I did not have access to a manual when I order the oven but the one provided clearly states that a special spacer would be required. Evidently the product experts at KA were not trained to review the installation portion of the manual. I now know more than the product experts at KA..PS: Expect to be on hold for a life time.

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you KitchenAid for years of service, style and dependability !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    KitchenAid Convection Microwave disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got 2.5 years before it failed and I have to replace it. My home warranty service couldn't fix it. It's also not very intuitive on how to use it. For the price and reputation, you'd expect more longevity and a better user manual.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, TripleJ. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://bit.ly/3n5FsuD or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

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