Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $559.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 3.9 out of 5 stars with 160 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are positive about the 2.2 Cu. Ft. Microwave with Sensor Cooking's size, ease of use, quality, quiet operation, and sleek design. Many appreciate its large capacity and fast heating capabilities. However, customers are negative about the door, citing issues with the opening mechanism and sensor functionality. The door's operation is frequently described as difficult or loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 160 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Kitchen Aid products are the best!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues . Microwave operates as intended. Great quality as usual for Kitchen Aid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We bought this model 12 years ago and it performed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The current model is made of lighter weight metal but still operates nicely

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Easy work for beginners

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good looking. And when I use it, it is so easy to know how to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Not as well made as the Kitchen Aid micythat died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave for the space

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with sleek design, standard microwave for any space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is a great addition to the rest of my KitchenAid appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    good size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was just the right size for our family, not too big and bulky, warms evenly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit thinking it would be an upgrade to our existing KitchenAid microwave. KitchenAid quality has taken a terrible nosedive since we purchased a similar unit 10 years ago. Compared to our previous KitchenAid unit, this one is much more 'flimsy' and is noticeably more noisy when cooking, and when closing the door. It also requires a new $125 trim kit if installing as built in - and the 'stainless' trim kit is made of PLASTIC! We returned this unit and opted to stay with our 10 year old previous model. Only reason for 2 stars instead of one is that this unit offers a 30 second quick cook button vs 60 second. Everything else is worse compared to our old model...

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected] , with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. KitchenAidBrand

  • Rated 5 out of 5 stars

    Perfect and it’s from Best Buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what we needed, it was on sale, Best Buy techs installed it and with Total membership it was covered for a longer period.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what we purchased it for. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave works great as well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened the box and measured was a perfect replacement for the built in spot I had. Plugged it in and put surround frame on. We have enjoyed the sensor cooking and auto plate reheat No problems yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I liked the style and convenience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the microwave was a breeze with all the extra settings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave, looks as good as it works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Nice features, and cleans easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reviews Have not use it very much yet Will use more in near future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Popcorn under or overcooked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But all else good Looks good Works well Love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional microwave performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace identical model that was out of warranty and malfunctioned. New one is great. Quiet. Efficient in sensor mode. Looks great. Best Buy got the new microwave to me in a shorter time than promised--bonus! Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Problem with sparking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and usually happy with Frigidaire products. However , this one was loud and wild spark and then cut out like it was shorting. Had to return

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Countertop microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and works great. Easy to install with the trim kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old one after many years, and this is the updated model. Serves our needs well, with many choices of settings and looks great in our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a terrific price and it was immediately shipped to our local store.

    I would recommend this to a friend
Sponsored