Customers express satisfaction with the dishwasher's noise level, cleaning performance, and convenient third rack. Many appreciate its capacity, ease of use, and design. However, some customers have reported concerns about reliability, control panel issues, and installation problems. A few have also mentioned long cycle times.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,172 reviews
Cons mentioned:
Control panel, Dishwasher
Rated 1 out of 5 stars
Failed touchpad/control panel at 2 years old
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought in June 2021, two years old, the touchpad and control panel failed yesterday. The technician today confirmed the part needs to be replaced. Cost = $794 !!! That's more than today's replacement cost of $699. Dishwashers should NOT fail after 2 years.
Making it even more ridiculous, the part is not available until October. Model number = KDTE204KPS 0; Part number = W11460947 (replaces W11099336).
Had I known it was a Whirlpool inside, I would not have bought KitchenAid.
No, I would not recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Kitchen Aid dishwasher
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is so much quieter than my old one and really cleans the dishes well. Love that it gives me the option for 2-4-8 delay if I want to use it. All the buttons are on top so when I close the door they are easy to get to.
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Noise level
Rated 5 out of 5 stars
Awesome dishwasher
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremetly quiet and dishes come out extremely clean.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
So quiet
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dishwasher is so quiet! It also cleans really well. Dishes come out spotless. We’ve been running it every other day as a family of 3 and so far so good. Best Buy installation guys were great and fast.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Beautiful product
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gorgeous KitchenAid product. My whole kitchen (except oven) is now high end. This product is so so quiet. I got the handle with red end to match my fridge
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Top notch.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it, cleans dishes well and looks very sleek and modern.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 4 out of 5 stars
Kitchenaid dishwasher
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like everything about this dishwasher except for the noise level. It just happens to be louder than our last one but it’s not terrible. Cleans real well and looks great.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Love this Dishwasher
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love this quiet machine. Only issue is you have to use liquid finish to insure complete drying
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Kitchen Aid. Very quiet looks great and delivery and installed excellent.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Kitchen Aid is the best.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the quietest dishwashers I've been around. Very quiet even when holding a conversation.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
2nd home
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exceptional quality, along with quiet operation is exactly what we envisioned.
I would recommend this to a friend
Rated 1 out of 5 stars
Ms.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dishwasher was never installed correctly so I haven't used it. The initial install created a leak which is still unresolved also. I was told by Best Buy's insurance company (Sedgewick) that Best Buy is not responsible but that Pulse Logistics (the installers) has to fix it. When I purchased the dishwasher I purchased from Best Buy and I do not understand why I am getting caught up with a third party bureaucracy when I should have Best Buy as my voice because I purchased from them.
The 2nd time the dishwasher was re-installed the same problem of the damages insulation still was apparent. Interestingly, the same installer that created the initial issue was sent back out. The 3rd time I requested a new dishwasher and new installers. The last installers were worst then the previous characters. The last installers claimed the previous installers should not have installed it. I recorded each attempted install and on this 3rd attempt, the installer got angry (I have on camera) because I was recording them and he aborted the install and when I asked that he leave the dishwasher he refused and removed the incorrect installed and took back the new replacement, even though I told him I would hire my own installers. He said refused to leave the dishwasher and in a mocking fashion leaves and waves as if he was leaving me in a bind. I will never tolerate disrespect in my home especially from these 3rd party installers. Shame on you Best Buy for hiring such unprofessional help and allowing them to treat a good customer the way I have been treated. #Disgusted
No, I would not recommend this to a friend
Brand response from KitchenAidTeam
Posted .
Hello! We are sorry to hear about this concern with your installation. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 5 out of 5 stars
Kitchenaid Dishwasher
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always had a soft spot for Kitchenaid appliances, especially dishwashers. My new Kitchenaid dishwasher lives up to its reputation and I am 100% satified with my purchase.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Back to Kitchen Aid!!!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very streamlined!!!! Looks great! Nice and quiet!!
I would recommend this to a friend
Rated 5 out of 5 stars
My Kitchenaid Dishwasher is a Keeper!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Kitchenaid dishwasher has been amazing! I love the three racks. The way the racks are arranged are great and easy to load. I can tell my dishes are so clean. My previous Kitchenaid dishwasher did a good job for ten years but the electronics finally died. I definitely would buy this product again.
Jan C in Cleveland TN.
I would recommend this to a friend
Cons mentioned:
Reliability
Rated 2 out of 5 stars
Disappointed - 2yrs and showing rust
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Disappointed. I've had this dishwasher for exactly two years, and though it is working fine, there is already rust appearing around the light display on the upper left side of the appliance. Kitchen Aid is supposed to be a "higher end" product line.
No, I would not recommend this to a friend
Brand response from KitchenAidTeam
Posted .
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 5 out of 5 stars
Dishwasher won't fit.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech agents weren't able to fit the dishwasher in my cabinet opening so I'm having to get a handyman to help with this dilemma. I like what I see so far but I will give another rating when they come back to finish the install.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Dishwasher
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great dishwasher, all the bells and whistles, i recommend it
I would recommend this to a friend
Rated 5 out of 5 stars
Great quality
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wasn’t sure if I wanted to spend that much on a dishwasher but I’m glad I did, it’s beautiful and great quality
I would recommend this to a friend
Rated 1 out of 5 stars
Scrach and dent inside of a BRAND NEW dishwasher…
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its so sad that I found out my new kitchenaid dishwasher has one dent and scratches on the inside door after I installed the dishwasher. I dont wanna uninstall and return it. Its too much trouble. So disappointed. Paid the full price but received one like used. Also im not sure its used one or not. Because when i was installing it, some water come out from the side of the hose. It’s my 1st time to install it, so i thought maybe the factory test on their product or something. But right after i found out the dent and scrach, I’m not so sure it is brand new or not anymore. However, consider the time i spent on installing. I give up return it. Sadddddddd and so disappointed.
No, I would not recommend this to a friend
Brand response from KitchenAidTeam
Posted .
Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Dishwasher and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.