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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1293 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the 24" Top Control Built-In Tub Dishwasher for its quiet operation and excellent cleaning performance, including effective drying and a useful third rack. The dishwasher is also appreciated for its capacity, ease of use, and sleek design. However, some customers have expressed concerns about lengthy cycle times and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,293 reviews
  • Pros mentioned:
    Noise level, Third rack

    Rated 4 out of 5 stars

    Dishwasher con!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new designed top rack is a good feature; better roll out of the shelves; and it’s quiet. But… brand new, six week old machine already broken and being replaced. Fingers crossed!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Thanks to the knowledgeable & patient salesperson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took a long time examining and evaluating several different machines until we found one that fit all our needs. The salesperson was great; she knew her products and helped with all questions. The installation crew were quick and efficient. The machine has been great. Quiet, cleans well, lots of room. We are very happy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Glad I went ahead with the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and cleans perfectly...as advertised. Top drawer is quite handy for long utensils, glasses, and mugs. Does a great job on pots and baking ware without needing to wash them off first in the sink. I’m satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Much better wash quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't believe the difference in wash quality of our older dishwasher vs this new one. So much better and the machine is so quiet. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack
    Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Good and bad points

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it's quiet and the 3 racks. Also, the fact that the middle one can be adjusted since my dishes are big. The Express wash leaves the dishes wet and the normal wash is SO long - almost 3 hours!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great dishwasher, a little spendy but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and spacious dishwasher. We are still learning the most efficient way to load but the dishes come out spotless. The german brand was backordered and I found this to be the next best option.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Kitchenaid dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher. Quiet, gets dishes clean, has a third rack which I really like. It is also attractive ( as dishwashers go)! No prerinsing necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the dishwasher. Unfortunately we still do have to rinse the tough food. Hubby was hoping it would work against all the messes. But alas it cannot scrub. It’s very quite and spacious. Dries well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quieter Than Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved our old 18 yr old dishwasher because it was about the quietest you could get at the time. We were totally amazed that this one is quieter, holds more dishes, and gets them cleaner. We are very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Kitchenaid Repeat Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how quiet this unit is. We had to see if it was running after the installation. So far it has done a good job cleaning the dishes. The racks are lower than my old dishwasher which makes it harder on my back. I am not in love with the silverware rack. Each piece has to be put in an individual slot instead of the usual divided openings. I suppose this is to better the cleaning of the silver by keeping it from nesting together. I have been using Kitchenaid dishwashers for almost 40 years. The main reason is the stailess steel interior. I just prefer that over plastic. Years ago Kitchenaid was one of the few brands that offered ceramic and stailess steel interiors.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice in my kitchen. Its very helpful to have 3 racks instead of the normal 2. The dishes come put sparkling clean. The dishes are completely dry when the cycle is complete. The dishwasher is so quiet you dont even know its running and my dog doesnt even hear it! Love my new dishwasher!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Third rack

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely quiet. Large capacity. Top rack for glasses cleans very well - all the way to the bottom, but doesn't fit everything. Plastic tumblers that have less taper than glassware may not fit and need to go on lower rack.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    KitchenAid 24 inch top control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is very quiet. It cleans the dishes spotlessly. I am still experimenting with how to use the third rack.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Perfect Dishwasher Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with my new Kitchen Aid dishwasher. Love, love the 3 racks, and so happy with the top rack that allows for placing cups and glasses. I can't believe how many dirty dishes can be put into this dishwasher and everything comes out sparkling clean. And it is so very quiet. My mother and my son bought houses with the very same "antique" Kitchen Aid dishwashers, and they both were still working after 30 years. I'm hoping my new one will last that long!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great dishwasher, 5-star.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to replace the builders installed unit with one that dried better and was quieter. Sales person helped us pick this unit after asking 20 questions. Totally satisfied with the unit and its features. We like the option of the delay start and the washing of just the two top racks. Other name brand units required the customer to set options using an app.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    The THIRD RACK THO!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best most quiet dishwasher ever!! Very clean dishes. Can fit a lot of dishes!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    3rd rack is a HUGE plus!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaning. Quiet while running. 3rd rack is a must-have. Not only does it work very nicely, but looks very professional in our updated kitchen. Installers (Victor and Julio) were very nice, neat and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Third rack

    Rated 5 out of 5 stars

    Great for baby items and families

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Quiet. Reasonable cycle times. Heated dry is excellent. The 3rd rack handles baby bottle and pump parts with ease. Lots of room to fit everything!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Third rack

    Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay. I liked the previous KitchenAid model better. This one is not as quiet and you cannot run a speedwash with heated drying, so each load takes 2 hours 45 minutes if you want effective drying. Everything also just feels more lightweight. The pros are that the brand is not visible on the front of the dishwasher, the stainless steel does not scratch easily, and there is a third rack. Dishes come out clean, but we rinse ours off really well before putting them in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Where have you been all my life?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this dishwasher for a couple of weeks now, but WOW! It's sooo quiet and gets everything clean... absolutely spotless even pots & pans! It also dries plastic items with the ProDry setting! We previously had a Samsung POJ that died and early death (good riddance) because they stopped making parts and none were available to make a repair. Oh and perhaps best of all, once the cycle is complete it displays the word CLEAN so your SO and kids won't have to ask you if the dishes are clean or dirty ; )

    I would recommend this to a friend
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