Customer Ratings & Reviews

A good helper for the family. Works quietly and efficiently. I recommend.

Love the way this dishwasher looks. Its not the quietest dishwasher out there but it works well. The first dishwasher we got was defective and made scratching sounds. We just had the replacement installed and it works great. I would like to mention that Bestbuy was really good at getting us exchange dishwasher. It took them 2 days to replace and install the new one. Overall we are happy with the new Kitchenaid dishwasher.

Put the in rent house and since it has low noise and great quality, tenant could not be happier and admired the third rack all the time. Thanks Kitchenaid.

Excellent and runs very quietly, matches all my kitchen appliances in stainless steel

The best dishwasher I have ever owned. Super quiet and cleans the dishes unbelievably. They are fully clean and dry when the cycle is done. I highly recommend this dishwasher if you’re in the market.

I never tried this brand of dishwasher before but so far is really good .

On February 17, I purchased three large household appliances— a washing machine, a dryer, and a dishwasher— from Best Buy. To ensure everything would be perfect, I also bought an extended warranty. Since I’m capable of handling it myself, I declined the installation service because, unfortunately, I’m not satisfied with the workmanship of most installation services. The first shock came the day after my purchase when I received a text message asking me to reschedule the service appointment initially set for March 11. The earliest available date was April 2— 44 days after my purchase! The second shock was realizing that the appliances didn’t come with the necessary installation parts. I made this purchase through Best Buy’s live web chat with a sales representative, opting only to exclude the installation labor. It never crossed my mind that these machines would arrive without such essential components. These weren’t accessories but necessary parts for operation! The sales representative never warned me that I would need to purchase them separately. Moreover, the order confirmation screenshot sent by the representative clearly stated, “This item has services and parts included!” The third shock happened on the scheduled service day. While randomly checking my Best Buy account, I noticed an open slot for March 14. I immediately rescheduled my appointment, and the service team confirmed via text message that they would arrive at 10 AM. I adjusted my schedule accordingly. However, Best Buy’s partner, Lone Star Overnight (LSO), kept pushing back the service time— first to 11 AM, then 12 PM, and finally 1 PM. I couldn’t wait at home any longer, so I had to leave, leaving my two daughters— one older and one younger— at home. The service team finally arrived at 1:26 PM, which I later confirmed through my security cameras. The fourth shock was the rudeness and carelessness of the service team. Even though my daughters asked the technician to wear shoe covers inside the house, he repeatedly stepped outside wearing them and then walked back in, which I could see from the cameras, along with the annoyed expression on his face. I also noticed that the appliances were delivered without packaging! (Could they have been display models and open box?) Since I saw this on the cameras, I asked my daughters to closely monitor the technician and check for any visible damage. When I got home, my daughters told me that the technician struggled to move all three appliances by himself and that one machine scraped against the wall during transportation. However, since he didn’t take our questions seriously, they hesitated to object and say, “We don’t want this in this condition!” Instead, they simply took a picture of the damage. The fifth shock came from the response of Best Buy’s customer service representatives when I shared this terrible experience via text, phone calls, and web chat. • I was told, “We’re handling it immediately, you’ll be called today.” Yet, when Best Buy never called, these conversations continued with different representatives for three days, repeating the same sentences over and over. • Even after I sent a photo of the damaged machine still on the moving cart, one representative had the audacity to say, “How do we know you didn’t do this?” • I was told, “You need to bring the machine to us; we can’t pick it up. Once you bring it in, you can receive a replacement.” • Despite the order stating, “This item has services and parts included” I was told, “Sorry, you have to purchase them” when I asked about the washer’s hot and cold water inlet hoses and the dryer’s power cord. For an additional cost that was only about 1% of the total purchase price, these sales representatives showed no effort or initiative to resolve a disappointed customer’s frustration. In short, since we expected our new machines to arrive, we got rid of our old ones. Since that day, we haven’t been able to do laundry at home. We are still waiting for our new machine. If I experienced all of this just during the initial purchase, I don’t even want to imagine what I might go through during the five-year warranty period. It was a terrible experience. I think my next purchase won’t be from Best Buy.

Love this dishwasher.... Right out of the box it did not feel like a cheap dishwasher. Everything was metal no plastic looks freaking awesome very very quiet. Awesome addition to my kitchen!! Love the red color at the end of the handle ..... Really makes it unique.

This dishwasher is beautiful and do quiet. Love the 3 tiers. Great quality

We"ve had this dishwasher for approxiamately 6 weeks and my wife likes it much better than our last Kitchen Aid because of the drying power. The dishes come out clean and DRY. Not crazy about the installer. Dishwasher seems to be cocked and out of alignment. Unfortunately, that seems to be the norm this day and age if you do not do it yourself or stand around all day and watch. I might add, this was a washer someone ordered and did not want, open box, never used and a pretty good deal.

It’s very spacious. We cook a lot at home and we have lots of dishes to clean. This gets the job done very well. They need to improve the drying part a bit. I can still see some water residue even after drying up. If they improve a little more drying power this is an amazing product. Over all I am satisfied with my purchase.

product was exactly as described. installed with ease and works perfectly. dealing with best buy was a breeze.

Excellent quality. Very Quiet. Would definitely recommend

Almost silent operation - only note id have is to make sure to add some type of rinse aid to help with drying. All-in-all has been substantially better than my old GE unit.

We love our KitchenAid dishwasher! We had one when we lived in North Carolina and ended up moving into a house with a Bosch in Virginia. The Bosch even though it was very quiet to not have a very good loading capacity. We ended up going to Best buy and picking up another KitchenAid. The top rack allows us to put many small things in that ordinarily take up space on the regular racks. The regular racks are set up in a way to be adjustable for any load we have.

3rd rack is a game changer, super quiet, beautiful interior stainless steel

Great price , beat all the rest of the big box stores . Easy to install, delivery was fast and professional.

The KitchenAid dishwasher runs like a dream extremely quiet and energy efficient. I am very happy with this purchase.

We've had this for 3 weeks now and are very satisfied with the quality of this dishwasher. It works as intended and as previosuly stated the 3rd rack fits more then expected. Our dishes come out spotless when used with the recommended cascade capsules.

I love it! We have a large family, and with three racks, there's plenty of room to do all the dishes in one load!