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Customer Ratings & Reviews

Your price for this item is $1,304.99

Customer reviews

Rating 4.6 out of 5 stars with 1286 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in this dishwasher's quiet operation and excellent cleaning performance, particularly praising its effective drying capabilities and the added convenience of a third rack. Many appreciate the dishwasher's large capacity and ease of use. However, some customers note that cycle times are longer than expected, and there are concerns regarding the appliance's long-term durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,286 reviews
  • Rated 1 out of 5 stars

    Major Quality and Longevity Issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible quality control and issues constantly with this model. I had to have 3 different units delievered before getting on that I believed functioned properly. The first unit had a leaking gasket that damaged my kitchen floors, the second unit smelled like burning wires and squealed. After months of having the third unit the dishwasher door cover is delaminating and the unit is leaking occasionally. I have a call into Best Buy and the manufacturer, but suggest you look elsewhere if you are shopping for a new dishwasher.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, PeterC. We apologize for the concerns that you are experiencing with your Dishwasher, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Kitchenaid is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher. Great quality and features, plenty of room to load everything, quiet, cleans well, has the third rack at the top. The door is a little stiff and doesn't want to lay flat when opened, but that just might be mine. It was an open-box purchase. I would stay with Kitchenaid if buying again instead of cheaper brands. It's worth it. Just find one on clearance with warranty, and you're set!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    But other brand

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years 2 months after warranty expired broke, no buy this brand…. Repair is so expensive.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Dishwasher and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Capacity, Noise level, Third rack

    Rated 5 out of 5 stars

    KITCHEN GAME CHANGER

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a phenomenal dishwasher. Having upgraded to eliminate the foul smell remaining after running a cycle with our old dishwasher, the smart features on this appliance brings a new level of cleanliness to our dishes, especially using the sanitize cycle. We only have to perform a cleaning cycle once a month, and no smell. Despite using the same volume as our previous dishwasher, it is INSANE the amount you can pack into the KitchenAide. That third, top rack checks the box for glasses, blender bottles, measuring cups/spoons, small containers, etc. leaving the bottom two shelves free to bowls, plates, pots, pans, etc. We cook a lot, and it is great to not have to endlessly run it. Finally, last personal, yet equally notable highlight is it quiet. It is built with great quality and attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dishwasher and it looks great in my kitchen. I just love Kitchen Aid products.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Dishwasher - Excellent Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The KitchenAid 24" Top Control Dishwasher is absolutely wonderful. It's whisper quiet, energy efficient and gets even the toughest baked on mess off of my dishes and pots. The convenient 3rd rack gives me the extra space I need for all my smaller delicate dish items and allows me to get all my dish chores done in record time. Pair that with an amazing price and you have a real winner of a product. Thanks Best Buy and KitchenAid.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack
    Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Best Dishwasher EVER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this dishwasher for our second home. I loved it so much I got rid of our perfectly good Bosch. Why? I have never had a dishwasher that loaded so many dishes so well! It has three racks and each is really functional, and the middle rack is height adjustable. Unbelievably good. My Bosch had a third rack, but it was so shallow you really couldn’t load anything except extra silverware in it. And this machine is so quiet that I have to really listen hard when I am right in front of it to notice that it is running. My dishes are always clean, though full disclosure, as a rule I am someone who rinses dishes. But when I have put in dishes with food still attached or an occasional glass casserole dish with baked on food, they always come out clean. My only criticism is that, like all appliances these days, it takes a long time to complete its cycle. So I usually run it after dinner when there is little chance of major dish use before it is done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    KDTE 604

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 39 dba dishwasher but after 6-or 7 appointments finally they delivered KDTE 604 model 44 dba dishwasher which is TOO LOUD as compared to KDTE 204 KPS. YOU KNOW THAT LOWER DBA MEANS MORE QUITE. 1 dba means more means it’s 25-30% more noise while operating an equipment or any machine. Whenever you have my original dishwasher please exchange it.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Quiet, Efficient, and Stylish – Worth Every Penny!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The KitchenAid 24" Dishwasher is an excellent addition to my kitchen! The 360 Max Jets clean everything thoroughly, and the 3rd rack adds so much extra space for utensils and small items. It’s super quiet at 44 dBA, so I can run it anytime without noise issues. The sleek stainless steel design looks amazing, and everything comes out spotless and dry. While it’s a bit pricey, it’s worth it for the performance and quality!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level
    Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Happy with my new Kitchen Aid Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Kitchen Aid dishwasher is very quiet, and easy to use. I wish the wash cycle were somewhat shorter, but the drying process is excellent. Tried the Quick Wash cycle and good good results. Still trying to fit the maximum number of dishes in the 2nd rack. My old Samsung seems to have held more plates and cups. Love the deep third rack for soup bowls, and utensils. There is plenty of room for silverware.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    So Far So Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at all the dishwashers available and reading many reviews, I decided I liked KitchenAid much more than the rest, mainly due to the really good, well thought out interior design, which is able to hold a lot of different dishes, bowls and pans. The top (3rd) rack is unique and much more usable than the other brands. Initially, I was unsure I would like or use that 3rd rack, but I've found that I like it a lot and it's very useful for all sorts of little things such as cooking utensils, prep cups, and the like. The 2nd rack can be raised or lowered as needed, but I tend to leave it at the high position all the time and that allows for larger plates or other tall things on the bottom level. I especially like the silverware holder design, which is much better than all the other brands I saw both in size and design. Bosch in particular had a weirdly small, cheap little silverware container. The top controls aren't as extensive as some other brands, but it's fairly simple and has everything I need or want. No wi-fi like some models, but I couldn't care less about that. I've found I mostly use the normal cycle with all drying heat turned off, and it takes much less time (by about 55 minutes) and it saves electricity by letting dishes dry naturally. I always run my dishwasher in the evening, and by the next morning all the dishes are completely dry so no need at all for heat dry or the added time and expense of it. I would only use the heat if I needed things to dry quickly on the same day. I don't put really dirty dishes in the washer (I rinse fairly well first), but everything comes out sparkling clean. There is a delay wash option, which was one of my "musts" as I always run the dishwasher after 9 pm to save $$. When I load it up earlier I can set it to turn on after 9 and not worry about remembering to come back to turn it on like with my old washer. I love this particular feature! The door is much more solid than other brands I looked at, and the racks slide in and out easily and much more smoothly than other brands. At 44dBA it's basically quiet enough that I don't really notice it running, although if I'm in the same room I am able to ever so slightly hear it if I really listen for it. I preferred the looks of the model with the handle, but due to my kitchen configuration in which a drawer pulls out in front of the dishwasher door too closely, I had to get this flat pocket door type instead. I don't like the look of this door as well as the handle one, and oddly, this one has no KitchedAid logo on the front, so it gives a very sleek, plain look overall. The stainless steel front doesn't seem to pick up fingerprints easily, and I like that. So far I'm pleased with everything, and I hope it has a long life. My previous dishwasher bit the dust after 13 years, but just to be on the safe side, I purchased a Best Buy 5 year extended warranty, which I felt was reasonably priced for some added security since dishwashers are said to have shorter lives these days. Best Buy delivery was pretty quick and efficient, installation was good and the guys were thorough and careful, so no complaints there. So I'm giving 5 stars for what I've noted above, and I hope longevity will justify that rating!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Replacement for a Maytag of 25 years. Love It.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a 25 year old Maytag dishwasher. I love how quite this runs. I love the 3rd shelf for small items. Dishes are clean. We don't use the drying feature, but dishes are almost all dry just from the air circulation feature. would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack
    Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Go kitchenAid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new KitchenAid dishwasher. The 3rd rack really adds to its features. It’s very quiet and does an amazing job. The only downside for me is the normal cycle does take over two and a half hours. The express cycle does do the job in just over an hour. This is my second kitchenaid dishwasher the first one lasted for twenty years. I highly recommend this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    Fits a ton of dishes, and cleans like a dream!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dishwasher I’ve owned - it is quiet, cleans like a dream, and generally dries spotless even without a rinse aid. It fits large pans and mixing bowls when using the adjustable height feature, and I absolutely love the extra top rack space!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack
    Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this for over 5 months now and love it. As an asian I was raised to wash yourself and use dishwasher as a dryer. Use it here and there. So paying what we paid for this was ridiculous even on sale. However, Ive never owned or rented a place with a great dishwasher. First. It is so quiet I dont even know its on unless walking up to it. No more clang clang, woosh woosh, amd have to turn TV up from living room. 2nd it actually cleans! I thought the third rack was a sales gimmick but man its so useful. 3rd its nice to look and the extra price for the snall things that are better quality. Like the hinge to open and close. I bought a Maytag for about $200 less and much of it was similar but I see where that couple hundred makes a huge difference. Even installing in counter was easier for some reason. My only negative Is normal wash is like 3 hours. Why so long!?!? All newer dishwashers now to be that long though. There is A mode for short wash which is 1:30 I think. So we actually use more than normal because overall this is a great machine. I dont see my bills increasing so must be efficient. Whirlpool seema to be tge standard but Im willing to buy a Kitchen-aide fridge now which is my next purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very good dishwasher.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dishwasher because it doesn’t have a filter that you have to take out and clean. The dishwasher cleans very well and has three trays for loading. It is very quiet while running.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    AWESOME DISHWASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE our new Kitchenaid dishwasher !! PROS: Quiet....never thought a dishwasher could be THIS QUIET !!! CLEANS very well LOVE the 3rd rack. Fits normal size coffee cups on one side and various utensils on the other. And still plenty of room on 2nd shelf Other dishwashers with the 3rd rack are useless, except utensils. LOOKS VERY SLEEK EXCELLENT fingerprint resistance on front....REALLY IS FINGERPRINT RESISTANT !!! CONS: Only complaint I have is the silverware holder with the top piece on for spacing. That top piece has weird size slots for placing silverware. My old Kitchenaid dishwasher had the same idea...but slots were all same size and fit silverware better and honesty MORE SLOTS. It is pricey...but we feel it was worth it. Our old kitchenaid dishwasher lasted 17 years....hopefully this one will come close.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Exceptional interior space, extremely quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally quiet for the majority of the wash cycle. There are intermittent times when it makes a grinding noise (I'm assuming it's the built in food disposal), but not overly loud. Have had it for 1.5 months and have had 2 cycles where it did NOT remove all food particles (I run it daily as we are a large household). Love the amount of space for dishes, pot and pans. Run cycle is a bit lengthy, shortest cycle is just over an hour. It is very sleek looking, blends in well with our kitchen decor. Only thing that would make it a 5 star for me is if I hadn't had any food particles left on the dishes. Our previous dishwasher was a Kenmore and it was exceptional at getting even the most baked on debris off. It lasted 20 years before we switched to KitchenAid. We will see how the KitchenAid stacks up, but the leftover debris in just under 2 months hasn't been enough for me to want to replace it. The amount of interior space and the almost non existent sound are worth it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially purchased a different brand dishwasher that had a manufacturing fault and had to be replaced. It turned out to be a blessing in disguise. I'm pleased with the appearance, design, quiet run cycles and performance of my new KitchenAid

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    All-Around Great Dishwasher!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned quite a few dishwashers in my life, but this one is definitely the best! It is so quiet that I found myself confirming I had started it in the first few weeks of use. This particular model has an actually useful third rack for not only knives, but other small items. Also, the buttons used to lower and raise the middle rack are sturdier than in so many other dishwashers I've owned. Lastly, I waited a bit for this model to go on sale for $900, which saved me a few hundred dollars. If I could change anything, it would be having an option to add a dry cycle to the Express (1 hour) cycle. Rarely do I use that cycle, but the option would be nice to have.

    I would recommend this to a friend
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