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Customer Ratings & Reviews

Your price for this item is $3,799.99
The comparable value price is $4,049.99

Customer reviews

Rating 4.1 out of 5 stars with 1932 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, drawers, design, and lighting of the 25.8 Cu. Ft. 5-Door French Door Refrigerator. They appreciate the ample storage space, well-designed drawers, sleek appearance, and bright lighting. However, some customers have experienced issues with the ice maker, noise, cooling, and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,932 reviews
  • Rated 4 out of 5 stars

    Love this fridge!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge! The freezer is surprisingly pretty big and I love the pizza shelf. I also love all of the drawers so we can organize our food better. The only issue we had is when we first got the fridge it appeared to have some rust. But after calling customer service we were able to get another one!

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the interior look and the lighting for this KitchenAid refrigerator. Shelving and door space provide ultimate configuration. Cons- herb drawer near useless. Why not make it big enough to hold a carton of eggs? Refrigerator sides are a matted grey and not stainless like the front side of the refrigerator. The freezer portion again uses space in an efficient manner. With three doors it is easy to keep things organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thrilled with this refrigerator - it is everything we expected and more. We had waited for almost 6 months on this fridge from another brand named store. Got tired of waiting, checked Best Buy’s website and they had it and they could supposedly get it to us in a week. Decided to verify that in-store and sure enough they said they could. Canceled our order at the other store and we had the fridge in one week!! It was in perfect condition and fit like a charm in our new cabinetry. We love the middle drawers as well as all the great space in the freezer. I HIGHLY recommend this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a little more space in it. But so far it is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Kitchen Aid Perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Kitchen Aid Refrigerator/Freezer is the best design I've seen on the market. Aesthetically beautiful & engineered to be cost efficient, This 5-door unit features 3-ways to access the refrigerator without opening the main doors. Definitely worth the money spent!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space! Great idea for separate drawers for Produce and vegetables( Great not having to open the entire refrigerator to get to produce and vegetables ) . Also, wonderful freezer space and compartments !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is so beautiful. While it is deep it is shorter than other fridges and I actually think the pizza drawer is a waste of space. I know those are silly things but our kitchen is still being remodeled so we haven't been able to actually use it. But I knocked off a star because I cannot stand that it is not finger print resistant at all! Oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    KitchenAid 5 door refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This KitchenAid refrigerator is the absolute best I have ever bought!! I love the different shelves in freezer and space for pizza!! The refrigerator has so much space .did I mention the quality of this KitchenAid refrigerator?! Wow just wow. Everyone loves it and a few family and friends are looking to purchase as well! Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality, Lighting

    Rated 5 out of 5 stars

    Fantastic Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra large produce drawers are perfect for the family that eats lots of fruit and verges. Energy-saving, soft close drawers are accessible without having to open the main compartment. Very well light interior in both the refrigerator and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is excellent with our new refrigerator. We just hope that this KitchenAid beauty lasts as long as its Amana predecessor. The storage capacity is excellent--better than anything we have had previously, and it is really beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our KitchenAid refrigerator! The things we like are the icemaker is very quiet. The Samsung sounded like someone breaking into our house. The ice and crushed ice come out very quickly. The ice is even acceptable easily from inside the door. The two drawers auto-close. The finish on the outside is easy to clean. I like the hidden drawer pullouts too. Over all a great product. We've had it several months now. Zero complaints. :)

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 4 out of 5 stars

    A beautiful yet user friendly refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the looks, but one does not buy a refrigerator for its looks. The pull out drawers are excellent. They are deep and long and hold an amazing amount of "stuff." Thought I might be losing space by having two, but the design is outstanding for use. Only 4 stars because just one shelf folds in--I would have liked two, and the bins inside the refrigerator ore NOT set for humidity control.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Not worth the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5.5 years life span per my experience. Multiple issues during this period and repairs for ice maker, front panel, defrosting etc. Finally gave up when it start shutting down with PO code. Right before holidays, out in market again shopping for a new refrigerator. Very disappointed, it was an expensive refrigerator and should have lasted longer.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, GirishB. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised, great color, great storage, smaller size......excellent choice!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    KitchenAid 5 door refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. So much room in the refrigerator and especially in the freezer, looks are deceiving. Very stylish and fits in beautifully in the kitchen as a counter depth appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drawer functionality

    Rated 5 out of 5 stars

    Incredible, sleek, edgy, clean look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A ton of room, many great features. Love the 5 doors. Slow closing drawers with one able to set for drinks, meats, vegetables. I recommend this any one, especially if you are a chef for your career.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    We LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the design of our new KitchenAid refrigerator and will not be switching back to Samsung. Tons of cubic space and amazing value!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Very sleek and high quality so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very intuitive and convenient with tons of room. I like that it’s high quality and everything feels substantial, such as the door handles and shelving. It is not gimmicky but a nice long term sleek and modern fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so much room and versatility. Bought this unit because it had the largest ice bin we could find. Every time you look inside the lighting is inviting. Easy access to filter no need to crawl on floor like the old fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the gourmet cook or large family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The various compartments make it easy to separate foods for access without loosing temp control in the rest of the frig. The top drawers of the freezer do not come out automatically so I forget it is there sometimes.

    I would recommend this to a friend