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Customer Ratings & Reviews

Your price for this item is $3,299.99
The comparable value price is $4,049.99

Customer reviews

Rating 4.1 out of 5 stars with 1934 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the 25.8 Cu. Ft refrigerator for its overall performance, appealing design, and impressive capacity that exceeds expectations. The convenient drawer functionality, pleasant lighting, quiet operation, and ideal size for modern kitchens are also appreciated. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,934 reviews
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Beautiful Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it it is roomier then old one. Smart design to include separate drawers for deli and fruits or vegetables.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great big box of cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation, thoughful design for the exterior drawers and lighted glass shelves. A well engineered appliance which is made in America.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! It is roomy and so organized. My produce is holding and looking fresh longer. The only thing that is a little of a problem, is that with such beautiful organization comes lots of crevices to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Kitchen Aid 5 door

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, love everything about this refrigerator. Well designed, makes enough ice and quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love- with one minor issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It is definitely on the larger size, which is what we needed. The only issue is that the two main doors on the top are slightly crooked- one hangs lower than the other, which bothers me since it’s definitely not cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    KITCHENAID WE'RE VERY, VERY HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 25.8 Cu. Ft. 5-Door KitchenAid Black Stainless Steel Refrigerator. We love it. The compartments are amazing. We have one specifically for our fur baby Blaze. It holds so much food items. We will be buying the KitchenAid Cooktop and Microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Beautiful and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside L.E.D is beautiful, storage is great and organized. Very quiet and dark finish doesn't show fingerprints!

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    I Love My New KitchenAid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted this refrigerator for a while, however due to the cost along with not many reviews out there, I wasn’t sure if it was worth the cost or would stand up to the needs of my family. Well. it’s only been three weeks but we love this refrigerator. The extra drawers are great for separating foods and temperature . It holds up to the constant of the family and I’m told from a friend who has a KitchenAid that structurally it will hold up for years to come....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KitchenAid Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the order for the 25.8 CF Kitchenaid Refrigerator was made, the salesperson was thorough and knowledgeable. I was given a delivery date and then received a call upgrading the delivery by nearly two weeks. When delivered, the technicians were very professional and cleared all packing material. Excellent service from purchase to delivery. Best of all the frig is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Montclair store ROCKS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator great delivery service Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st unit didn't work, waited 6 days for replacemnt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased all BRAND NEW matching KitchenAid appliances, the refrigerator did not work. We tossed a lot of food, Best Buy didn't seem to care - took 6 days for a replacement and another day for cooling. Otherwise, nice fridge for $3000.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead on arrival and I killed it trying to return

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after install, this unit did not cool. It was very hard to deliver 60 miles away and to have 3 guys carry up a flight up stairs. I scheduled an appointment and the geek squad cancelled my first appointment the day they were suppose to come out. Then came out on the second appointment where the tech spent 5 minutes and deemed it not repairable. I was tired of not having a refrigerator so, as I am handy, I tried to replace some components. The tech might have been right since I could not get it to work either. Geek squad said since I purchased it a Best Buy clearance...all I could do is load it back up on the truck and return it 60 miles to the clearance center. The warranty did not cover replacement only my purchase price back. To make matters worse, I was in an accident trying to return it and the refrigerator was ruined. Not their fault for the accident but IF it worked I would not have been in that situation. At that point, I could not return it and I lost 100% of my money. At least they were gratuitous enough to refund a prorated amount of my warranty cost. Don't buy geek squad warranties on clearance items, they do not honor replacement.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Pros mentioned:
    Design, Lighting

    Rated 5 out of 5 stars

    First class construction. Made in USA.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beverage drawer, crisper's are well designed. The shelves have their individual lighting on the front. Well engineered!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed with the dent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new refrigerator. It has plenty of room. I am just upset with the dent of the refrigerator that was delivered to me. Otherwise i really liked it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the external doors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is an imposing beast and because of the way the handles stick out you may need a little more room than for some other styles. But I love the external doors for things you use frequently. If you are strategic in how you use it, I think you can probably save energy. I'm not really sure how to take advantage of the shelves in the freezer but maybe with a large family they would make more sense.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A lot of space for the grocery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the appearance such as the handles and the digital system to choose ice, water and temp. Looks strong. Not difficult to clean. A lot of interior space. I can accommodate the shelves according to the size of items . My husband chose the right door, top shelve to save his insulin's. The freezer is excellent,with a lot of space too. Easy to find the clasified meats. The only thing is the unleveled left door, about 1/4 ". According to Geed Squad is the weight of the ice maker causing that. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Didn’t realize the small drawers were self close, but one of them has a hard time closing all the way. We got a great deal for the fridge, but don’t see worth in spending full price. I love the measured fill up feature for water. Great for meal prep. Tons of fridge room, multiple drawers and compartments for freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    AWESOME FRIDGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a tough one. My wife and I have been together for 30 years, and the thought of trying to agree on a major appliance like this before a remodel ( the stove broke, so why not go all in?!?) But as soon as we saw this one, we were both like "YES, YES, YES!!" It has al the features we were after and soo modern! Perfect!! Of course we had to get teh matching stove and microwave!! :-)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Beautiful fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is gorgeous for starters, the black stainless steel is really nice and there is definitely storage space inside. The shelving could be slightly more user friendly as we went from tons of door storage to not much door storage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless look. Very functional. Spacious and well designed. Can’t ever go wrong with Kitchen Aid.

    I would recommend this to a friend
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