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Customer Ratings & Reviews

Your price for this item is $3,899.99
The comparable value price is $4,139.99

Customer reviews

Rating 4.1 out of 5 stars with 1932 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, drawers, design, and lighting of the 25.8 Cu. Ft. 5-Door French Door Refrigerator. They appreciate the ample storage space, well-designed drawers, sleek appearance, and bright lighting. However, some customers have experienced issues with the ice maker, noise, cooling, and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,932 reviews
  • Rated 5 out of 5 stars

    high quality and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our fridge for several weeks and like it. Organization is easy due to many drawers and compartments. It runs very quietly and so far has pleased us in every way! We look forward to using it for many years-along with our very quiet and reliable Kitchen Aid dishwasher!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    This refrigerator had great design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It is well designed with a space for everything. The drawers are deep and the bottom freezer drawer fits 2vlargd frozen pizzas and has two extra drawers. Everything fits so well in this fridge. So happy with it and it is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage and versatility being able to set a different temp in one of the drawers. Produce drawer has kept everything the freshest of any fridge I’ve had.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    High Quality Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and design engineers really have produced a commercial quality product for homeowners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG it's all that i wanted in a fridge, has lots of space and the draws are big enough for all the food. Love it so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frig.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Frig, Plenty of room and keeps all our produce fresh. Makes ice like a champ.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my KitchenAid refrigerator in August 2018 and have had multiple service calls which has cost me nearly $2000 in repairs

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your KitchenAid® French Door Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I haven’t had it long enough to really give it any

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and keep the food cold, but I haven’t had it long enough to really say how good it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is nice, smaller drawers feel more loose than they should but I think that’s intended. Best Buy delivery was a disappointment though

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Stylish Beast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the styling and utility of the five-door/drawer model. It's a beast--may even be more room than I need. The counter-depth model might have been adequate in retrospect. The soft-close vegetable and deli drawers are awesome. The platinum interior and LED lights create a clean and updated look.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant i love it . I recommend. On best buy store on mays landing . Great customer services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this fridge. The design allows for significantly more usable space than our GE (which kept breaking). The clear window allows you to monitor ice levels and it is much quieter than our old fridge. She especially looves the room in the two doors and easy access/close features.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Best fridge I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and works as advertised. One of the doors was slightly low but I adjusted. Takes some getting used to the slow close doors. Had to move the shelves a couple of times to get the configuration which works best for us. Love the lighted shelves and the overall lighting inside.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    5 drawer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design very spacious and the extra drawers... I eventually purchased the a counter depth, w platinum interior ... this was my second choice but since there is only 2 of us we didn't need the extra space... I did love the larger freezer and 2 individual drawers.... love the style too

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Do not buy this Kitchenaid refrigerator!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you read about the poor quality of the Kitchenaid and Whirlpool refrigerators these days are true. Our 2-year-old $4,000 black stainless 5-door refrigerator started exhibiting all of the common problems 4 months ago. Interior lights not working, control panel non-responsive, ice and water not working, evaporator units freezing up, water leaking on the floor. Two different repair companies replaced wiring harnesses and all of the electronic boards and to no avail, today it finally died. It literally quit cooling and the food began to spoil. Little did we know at the time that the iced-up evaporator was thawing and leaked water underneath and now has ruined our hardwood flooring. Now that has to be repaired on top of buying a new refrigerator. It is unbelievable how much we paid for this appliance to have it quit in 2-years. This is unfair to the American consumer. Whirlpool you should be ashamed. Fix your design problems!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Waho, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you KitchenAidBrand

  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Quiet close doors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the drawers for produce and snacks. The French doors and adjustable glass shelves are awesome. Love the freezer. It has drawers for frozen veggies and meats. It even has a place for pizzas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at every available product lineup & family from all manufacturers.... this is simply the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well. made. kitchen. aid. refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator by. kitchen. aid. is. well. made, and very stylish. It. makes. my. kitchen look. better.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Looks amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of it. my only concern is That the ice make won’t stop that eassy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Originally liked it but failed within a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issues with a broken ice box then issues with the drawer and it taking over 2 months to get parts and repair has caused me to get a new refrigerator. Major flaw in the design was to put the drawer button display right under the ice/water dispenser. bad design.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand