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Customer Ratings & Reviews

$4,139.99

Customer reviews

Rating 4.1 out of 5 stars with 1936 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the 25.8 Cu. Ft refrigerator for its overall performance, appealing design, and impressive capacity that exceeds expectations. The convenient drawer functionality, pleasant lighting, quiet operation, and ideal size for modern kitchens are also appreciated. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,936 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at every available product lineup & family from all manufacturers.... this is simply the best!

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Quiet close doors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the drawers for produce and snacks. The French doors and adjustable glass shelves are awesome. Love the freezer. It has drawers for frozen veggies and meats. It even has a place for pizzas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Erroneous Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent refrigerator. Unfortunately, it is not the refrigerator I ordered. Since the refrigerator I wanted was not correctly ordered and delivered, I have had to cancel the order and have the order reentered for the refrigerator I said I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and offer from Best Buy with it being open box. Works great and great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Just the perfect fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the finest fridge I have ever seen. A lot of thought went into the design. The interior color and lighting makes everything look so fresh and appealing and the exterior looks luxurious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful functional appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refrigerator, double wall oven and dishwasher. All are spacious with flexible options to cover almost any need.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Persistent Issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I understand the push to get a service contract on the refrigerator, 1.5years into ownership experience and it’s issue prone. Now the interior lights are not working. Couple this with the noisy normal operation and you get more disappointment.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage and versatility being able to set a different temp in one of the drawers. Produce drawer has kept everything the freshest of any fridge I’ve had.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Do not buy this Kitchenaid refrigerator!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you read about the poor quality of the Kitchenaid and Whirlpool refrigerators these days are true. Our 2-year-old $4,000 black stainless 5-door refrigerator started exhibiting all of the common problems 4 months ago. Interior lights not working, control panel non-responsive, ice and water not working, evaporator units freezing up, water leaking on the floor. Two different repair companies replaced wiring harnesses and all of the electronic boards and to no avail, today it finally died. It literally quit cooling and the food began to spoil. Little did we know at the time that the iced-up evaporator was thawing and leaked water underneath and now has ruined our hardwood flooring. Now that has to be repaired on top of buying a new refrigerator. It is unbelievable how much we paid for this appliance to have it quit in 2-years. This is unfair to the American consumer. Whirlpool you should be ashamed. Fix your design problems!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Waho, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you KitchenAidBrand

  • Rated 5 out of 5 stars

    KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced with LG refrigerator. It's worked great for 13 years. I renew my kitchen and need a new fridge. LG and Samsung look similar but this KitchenAid fridge. It's worked great so far with a unique look and roomy. I have a lot of compliments from friends. We are happy made a right choice.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Looks amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of it. my only concern is That the ice make won’t stop that eassy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Fantastic new design refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn't been delivered yet as we are in construction but it a cool frig, New and modern design. Can't wait for it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Pretty but wouldn't buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful but not very spacious. Not sure if it's only our fridge but It doesn't have a great seal. We ended up going with this fridge because we were told Kitchenaid was the best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge you’ll ever buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular fridge, it has so many storage options and the choice of water dispensing with a water jug inside blow away our mind.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Overall Refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator we have ever had! We love the middle drawers and overall design!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Looks Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice functionality and organization. Sharp looking with a nice modern look. We're constantly getting compliments on how great it looks. Our last KitchenAid was still running strong so we're hoping to get many years out of this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outlet purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good we love everything about our new KitchenAid refrigerator! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator we have every owned. The ice maker works great, the unit is sturdy and solid, and it is the best looking refrigerator on the market. we are really pleased and happy with this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator for the price. The refrigerator was delivered on time and was installed in a very professional manner. I like that it has plenty of space and the two pull out drawers are great for access without having to open the refrigerator doors. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Major Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had other KitchenAid appliances over the years but could not afford their refrigerators. Best Buy had a sale and we went for it and we are so glad we did. The design and features really time in the kitchen so much easier and organized.

    I would recommend this to a friend
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