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Customer Ratings & Reviews

$4,139.99

Customer reviews

Rating 4.1 out of 5 stars with 1936 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the 25.8 Cu. Ft refrigerator for its overall performance, appealing design, and impressive capacity that exceeds expectations. The convenient drawer functionality, pleasant lighting, quiet operation, and ideal size for modern kitchens are also appreciated. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,936 reviews
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Nice looking. Noisy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this unit for two days and the motor sounds as though it is a small airplane getting ready to take off. Vibration is vivid. It is a nice looking unit with good features, but the noise!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy was Best Buy for a refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was the most important benefit of the purchase ….less than 50% of normal value! Refrigerator is exactly what we wanted and the delivery and install was all we expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remove and Replace Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Karina, the salesperson did an excellent job getting us through the purchase to include the installation/removal package. William and Robert - the technicians - also did an excellent job with removing the existing refrigerator and installing the new, KitchenAid French Door Refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator that we would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again from Bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, got this open box saved a ton of money amazing fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge at a reasonable price. Looks just like the picture!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome fridge! Stainless finish loves fingerprint

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome fridge! There’s a spot for everything! My only complaint is the finish. Fingerprints are drawn to it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Cool new unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Lots of room love the draw with ajustable temp

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed a change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in our kitchen and has much more room than one would think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this fridge. Sleek, lots of compartments and freezer space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great DVD READER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an open box apple dvd-Cd reader and it works perfect !!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always been Samsung fans. But we decided to change to kitchen aid. Our worst mistake. We bought the unit brand new and it arrived defective multiple dents and scratches, and it didn't keep the cooling temperatures. It spoiled our food. Best Buy attempted to send us and additional 2 fridges to replace the defective unit but they both arrived in a worse condition than the first one. We eventually had no choice but to go back with Samsung fridge. My suggestion is if you do but this item always triple check for any damages.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every dollar I paid for it. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is really a great addition to our kitchen. A great design.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy this Model!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We normally love Kitchenaid, but this fridge is a lemon. I had to pay for an extended warranty because Kitchenaid would not acknowledge that it was not working properly. It makes a lot of noise, has a vibration, has inconsistant temperature. I have a repair man here right now who says this model is a "problem unit" and so far has found that it is not defrosting properly. Kitchenaid should recall this model!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints better than expected. Definitely the best I’ve had.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    KitchenAid Frigge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Lots of room for all my groceries.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Large price but delivers less

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line pricing but not enough value Doors are misaligned, drawers cracked on receipt , plastic too thin and brittle. Installers said the cracks were no problem and would not replace them Smallish volume for the price (25+ cubic feet) Ice maker slow

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Coax, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new kitchen aid fridge! Lots of space. Love the drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dream machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine. Love the way it makes the whole kitchen look better.

    I would recommend this to a friend
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