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Customer Ratings & Reviews

$3,399.99
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Customer reviews

Rating 4.1 out of 5 stars with 1936 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the 25.8 Cu. Ft refrigerator for its overall performance, appealing design, and impressive capacity that exceeds expectations. The convenient drawer functionality, pleasant lighting, quiet operation, and ideal size for modern kitchens are also appreciated. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,936 reviews
  • Rated 5 out of 5 stars

    great 10 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very professional and great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The above says it all.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup (brothers) were professional, knowledgeable, respectful. They placed a good name on the company due to their diligence. Professional the whole way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I would like the 5 doors, but I am really loving the drink door. Now we don't have to open the whole fridge just to grab a pop. I love the black slate color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Commercial refrigerator look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for those looking for commercial look for value price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for 6 weeks and broke do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge in november and it broke the last week of december. I have had numerous tech visits that state its not fixable!!! Best buy agents more then 30 calls btw have gotten me no where. I went to the store in north attleboro where i bought it they wanted to charge me more money for a brand new fridge bc i bought it as an open item. Its now over 3 months without a fridge amd i have not gotten my money back nor a replacement….

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    I would pass on this one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker takes forever to make ice. Refrigerator is much louder than the GE 5 year old one it replaced.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey LeoA, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 5 out of 5 stars

    Family Sized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of room and the freezer is larger than most. I love the large bin and 2 extra drawers in the freezer. The "Deli" and "Produce" drawers open up space inside the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchenaid

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our Samsung refrigerator of 7 years with this beauty. We love it and how easy it is to clean and contact the company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We exchanged a Samsung refrigerator for this KitchenAid and so far we love this one. We love the 5 door feature and the ice maker works way better than the other refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent KitchenAid Refrigerator. Beautiful layout. Quality build. Waited for some time to get it. Worth the wait!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it a month, but so fat so good. Love tue pop drawer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy 4now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I’ve been able to organize everything

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Worst refrigerator ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years old and all sorts of problems. The left drawer has an issue that shorts out many of the circuit boards. Now the freezer is not cooling. This is a nightmare and now have a refrigerator 4 years old at $3200- out of warranty and probably not cost-effective to repair. Google model and you will see there are issues with this product

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello heinsite, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Wife is happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put I have been through multiple foreign refrigerators KitchenAid seems to be the best with customer service and reliability my wife seems to be happy with the product and that ultimately makes me happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High End Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is KitchenAid's top of the line refrigerator and it shows!!!! We are VERY HAPPY with the quality and useful features with this unit. Everything about this fridge is top notch!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Great organizing options, plenty of space in the fridge and in the freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience,very professional..Excellent choices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Door adjustment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product but the guys who delivered it didn’t adjust the doors so the flapper for the left door doesn’t always engage it’s track and just lets all the cooled air out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent versatility and love the space it provides. Noticed freshness of produce lasts significantly longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the marinating/thaw drawer, lots of room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my food fresher then ever before. Ice maker and water dispenser are wonderful and it makes ice really fast!

    I would recommend this to a friend
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