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Customer Ratings & Reviews

Your price for this item is $3,699.99
The comparable value price is $4,139.99

Customer reviews

Rating 4.1 out of 5 stars with 1932 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, drawers, design, and lighting of the 25.8 Cu. Ft. 5-Door French Door Refrigerator. They appreciate the ample storage space, well-designed drawers, sleek appearance, and bright lighting. However, some customers have experienced issues with the ice maker, noise, cooling, and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,932 reviews
  • Rated 5 out of 5 stars

    Kitchen Aid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It’s very convenient and easy to use. There is a compartment for all of my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    It's a good fridge, but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this fridge for three and a half years now. So far it hasn't given me any major issues. I really love the bright LED lights inside. The two little soft close drawers are nice but honestly a little gimmicky. I end up just putting cans of soda and beer in them since they're not really super useful for anything else. Same goes for the little well covered by two sliding plastic pieces inside the main refrigerator area. I really do not like the ice maker. Since it's in the refrigerator the ice barely stays frozen. When the ice is first made it's nice but as it ages it shrinks and starts to melt together. Every now and then I'll just dump the entire ice bucket and have it make a fresh batch. Having had a freezer based ice maker previously I think I prefer that style over this. Having filtered water is great. I use the official Whirlpool Everydrop filters because, even though they're expensive, the few third party ones out there are a little sketchy. For sure, this is a fridge that you buy for looks. Nearly four years on it still looks new. It works just as well now as when I first got it. Fingers crossed that nothing breaks before my extended warranty is up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are more than happy with this purchase. The refrigerator allows for simplification of your food storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amin Ladha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service provided by Naresh He was thorough and very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refridgerator has all of the bells and whistles. The automatically closing doors are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this refrigerator for about a month after a bad purchase replacement of another brand. This should have been my first choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator - it makes organizing very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the space in the freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator so far! Water and ice on the door great and the room in the refrigerator and freezer is just what I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get so many compliments of the refrigerator. Many of my family and friends like the uniqueness of the interior and stylish outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well lit and arranged.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and useful arrangement of drawers and shelves. Only negative is not enough space for tall items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what we were looking for. Good looking, It hasn't been delivered yet so can't rate the quality yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is perfect for my husband. He does most of the cooking and he loves having all the different doors and shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator! It is the perfect color for my kitchen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good refrigerator but stopped working after 6 mos.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for 6 months and loved it until it stopped working. The temperature sensor needed to be replaced. The technician said that it probably was fried due to a power outage. We waited 2 weeks for a replacement to be installed. Had to go buy a mini fridge. We live in an area where the power company routinely shuts of power due to potential fire hazard. Don't buy this thing if you have power outages.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey spinky, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu KitchenAidBrand

  • Rated 5 out of 5 stars

    I like my new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new refrigerator is exactly what I had expected. It was easy to set up and the delivery team was exceptional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A TOTAL DISASTER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A disaster, the first 3 delivery attempts resulted in: 1 attempt: they broke the refrigerator on the way 2 tried: the water dispenser was broken 3 attempt: they forgot it in the warehouse 4th attempt: they delivered it, the door was uneven.. THE PERSON WHO DELIVERED IT TOLD MY WIFE THAT IT WAS GOING TO FIX IT ONLY BY PUTTING WEIGHT ON THE DOOR... result: an alleged technical service came 7 days after delivery to tell me that they can't repair it and I need to change it.. Let's see what happens with the 5th attempt.., The truth is all a headache ..,

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We are sorry to hear this, JuanF. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Rated 5 out of 5 stars

    KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refri

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KitchenAid - 25.8 Cu. Ft. 5-Door French Door Refrigerator - Stainless steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge with good layout for food access/storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality High End Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality High End Fridge Comparable to high end fridges that are double the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received and getting installed this weekend will update post as soon as we use it for 6 months

    I would recommend this to a friend