Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $3,699.99
The comparable value price is $4,139.99

Customer reviews

Rating 4.1 out of 5 stars with 1932 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, drawers, design, and lighting of the 25.8 Cu. Ft. 5-Door French Door Refrigerator. They appreciate the ample storage space, well-designed drawers, sleek appearance, and bright lighting. However, some customers have experienced issues with the ice maker, noise, cooling, and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,932 reviews
  • Rated 5 out of 5 stars

    Loving this fridge!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought all new appliances and love this fridge. Versatile, efficient and had everything we needed.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Super expensive and many problems

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge and just a few months in, I noticed the freezer trays were freeze burning my food. I've seen several complaints on this after the fact. It also is level in my house, but the sensors will randomly go off, and of course it goes off @ 2am. This from was over $3000 and I do not feel it was worth it. Usually I am a huge fan of Kitchen aid.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello ajdirba, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 3 out of 5 stars

    Good color but very wide/deep

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color but very wide/deep so the fridge juts out of the wall (especially due to over-extended door handles). Did not come with water filter so had to pick one up in-store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very stylish with lots of room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a GE Profile. I like this refrigerator more. More room, better organization, better ice maker.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY IT

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO BAD DONOT BUY IT START PROBLEM WITH MONTH OF USE WITH COOLING ICE

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator not cooling and would like to speak with you further to see how we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Kitchen aide

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. Lots of versatility. Lots of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well layer out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well layer out nicely built. Lots of consumer extras that make it high end.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    quality could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plastic stuck in trim.can not level no rear adjust things roll to the right in frig.they been out twice can not fix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this new fridge. Lots of clear plexiglass which makes it easy to see everything in each compartment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    • Icemaker runs loud • after three weeks handle was loose • freezer drawer drags floor when openIngrid

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello BIGANT, thank you for your review. We sincerely apologize for the concerns with your refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this frig, great amount of space and perfect color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had our fridge delivered 2 days ago. It has tons of room and many options. So far we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking unit.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this item without any problems. Unit immediately starting making ice and did proper cooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and nice features like auto-fill make my life so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the stainless handles to the soft touch drawers and charcoal filter, this fridge is a culinary dream!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge interior space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job keeping the vegetables and the fruits fresh like the first day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge I've ever owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best fridge I've ever owned. Ice maker actually works every time and keeps my beers extra cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this refrigerator is more than I asked for! The only thing I would change is the capacity of the Ice maker.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Stay away, poor product and bad service

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this in February 2019, ice-maker and water dispenser has stopped working multiple time and reapir persons are not able to make it work after 4 trips. No replacement from Kitchen-aid, as per them they do not replace the product and they can not fix. Stuck in a jam with Kitchenaid. Paid 3000 USD for this troubled 5 door refrigerator.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello RahulGoyal, thank you for your review. We sincerely apologize for the concerns with your refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Practical

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two extra drawers give it a special functionality and allow to pick certain product without opening Fridge.

    I would recommend this to a friend