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Customer Ratings & Reviews

$3,399.99
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Customer reviews

Rating 4.1 out of 5 stars with 1936 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the 25.8 Cu. Ft refrigerator for its overall performance, appealing design, and impressive capacity that exceeds expectations. The convenient drawer functionality, pleasant lighting, quiet operation, and ideal size for modern kitchens are also appreciated. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,936 reviews
  • Rated 5 out of 5 stars

    Practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two extra drawers give it a special functionality and allow to pick certain product without opening Fridge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A TOTAL DISASTER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A disaster, the first 3 delivery attempts resulted in: 1 attempt: they broke the refrigerator on the way 2 tried: the water dispenser was broken 3 attempt: they forgot it in the warehouse 4th attempt: they delivered it, the door was uneven.. THE PERSON WHO DELIVERED IT TOLD MY WIFE THAT IT WAS GOING TO FIX IT ONLY BY PUTTING WEIGHT ON THE DOOR... result: an alleged technical service came 7 days after delivery to tell me that they can't repair it and I need to change it.. Let's see what happens with the 5th attempt.., The truth is all a headache ..,

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We are sorry to hear this, JuanF. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Stay away, poor product and bad service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this in February 2019, ice-maker and water dispenser has stopped working multiple time and reapir persons are not able to make it work after 4 trips. No replacement from Kitchen-aid, as per them they do not replace the product and they can not fix. Stuck in a jam with Kitchenaid. Paid 3000 USD for this troubled 5 door refrigerator.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello RahulGoyal, thank you for your review. We sincerely apologize for the concerns with your refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Great looks Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys. After few days the fridge was not work propermy and was replaced in 3 days. Outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the people at crystal lake best buy are the best I cant say anything bad about those people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the refrigerator and the service of the staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is so convenient to use with all the drawers and doors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to organize groceries after going to the store. There is a “place for everything”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty & functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped all the major brands. Best Buy gave us a good deal on a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator ice well Good temperature Love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the quality interior of refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of inside of refrigerator love the quality shelves more metal on interior doors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely nice applip

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps every cold as it should, plenty of room to separate grocery items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is just what I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has so much room it is easy to organize the inside of the refrigerator and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick, modern and efficient fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks, modern design, excellent use of space. Efficient energy use with separate compartments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! The self-closing drawers are wonderful. Really like the 3-shelf freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was all great. I did this already. Please just stop emailing us.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Great looking BUT ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but unreliable. We experienced numerous service calls. Interior light worked occasionally from the beginning. Continual frost in the freezer. Ice machine was replaced twice. Look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Frig, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 5 out of 5 stars

    Love the freezer layered drawers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! East to see everything inside. Love the ice maker having easy access to empty the bin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the door in door feature. The ice maker takes up a large space in the side door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Still trying to figure out best shelf spacing but seems to hold a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator but wish I had gotten it in the black, the stainlesss shows finger prints

    I would recommend this to a friend
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