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Customer Ratings & Reviews

$4,139.99

Customer reviews

Rating 4.1 out of 5 stars with 1936 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the 25.8 Cu. Ft refrigerator for its overall performance, appealing design, and impressive capacity that exceeds expectations. The convenient drawer functionality, pleasant lighting, quiet operation, and ideal size for modern kitchens are also appreciated. However, some customers have expressed concerns regarding the ice maker's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,936 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    KitchenAid Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is very sleek. It does a great job at keeping everything cold and frozen, as it should. The LED lights add to the the slow close drawers make this fridge feel very luxurious.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Issues with ice forming on the inside of the fridge. Then there was mold that formed in back of fridge. Finally ice maker stopped working. It was not a cheap fridge but thank goodness for geek squad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product My wife like this a lot Excellent features Looks classy Performance is great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It is big enough to hold everything I could need. The two drawers provide quick easy access to frequently used items. The freezer is spacious and allows one to be well organized.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really spacious and love the middle part. I can choose to make it a fridge or a freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge but smudges easily, short door shelves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this fridge but the convenience of the 5 drawer designs means the interior door shelves are shorter than most fridges resulting in the inability to put a gallon of milk in the door without bumping the shelves each time you either remove or return the gallon container. Also, it seems to smudge VERY easily, more so than my previous stainless appliances. The interior looks very upscale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is nice, smaller drawers feel more loose than they should but I think that’s intended. Best Buy delivery was a disappointment though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room inside. Everything works great. Make sure you measure the actual hight and width of your fridge as I found they bulge a bit from the injection of foam insulation. I had to modify my kitchen cabinets a little to make it fit because of this

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Kitchen Aid Refrigerator a first class choice.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and efficient. Has great features while standing tall and impressive. We installed a Kitchen Aid kitchen and it is amazingly functional and attractive. Great installation team. Thanks much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great organization!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it allows me to organize the food. Runs very quiet. Keeps food much cooler than Samsung we had previously. Filter easier to replace than Samsung also. No complaints!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrig I have ever had...more room & organized perfect for my needs. And sufficient ice making for us.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Constant Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this fridge. There is nothing good about. My ice maker has been repaired multiple times. It leaks, doesn't dispense ice. The freezer gets frost. The door seal on the left door sticks out causing the doors to bang together. The KitchenAid agent said it's not their problem because it's over a year. Best Buy has sent out the Geeks, who cannot do a permanent fix. I would rate it "0" if there was that level. Why do I have to have wait for a repair every few months? This is a true lemon. You cannot open the bins unless fully unless you open both doors. Bad design. The drawers in the freezer are not tall enough except for flat items. Enough, you get the point. Also, the ice maker, when it did work, did not support a hot summer day with two people, let alone a crowd. Rapid Ice mode only sticks for a while, then goes back to pokey mode. Also, the ice dropping is LOUD! Best Buy Geeks say all the repairs have to happen within 2 months on the same part in order to get the fridge replaced. KitchenAid repairs under an authorized dealer do not count.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Lemonbuyer, we are terribly sorry to hear of your concern. In purchasing extended service coverage from a third - party administrator, you are contracting with and delegating authority to that provider to administer service and/or maintenance for your appliance in lieu of the manufacturer.

      Any decisions made by an extended service plan provider, in regard to continued repair of your product versus replacement or reimbursement, or in regard to the service provider used to perform appliance repairs, are at the sole discretion of that service plan administrator. Whirlpool has no jurisdiction over your service plan, or its administrator.
      Your comments have been documented in your customer file and are available for review should you need to contact KitchenAid at a future date. However, in regard to resolving your current appliance concern, we must refer you to your service plan administrator for further assistance.

      The extended service company should be abiding by the terms and conditions of your extended warranty. You will want to review your contact, and discuss your options further with the plan administrator that holds your contract as they will be able to provide you with the best assistance possible. Thank you, KitchenAid Social Care KitchenAidBrand

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very good and I love that is very spacious and the freezer work like a champ!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it - Bought it Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this so much that we bought the exact same one after we moved! It looks very good, has lots of practical space, and has the reliability of the KitchenAid brand!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal on a refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales people were all very helpful but the real stars were your delivery guys. The whole process was so streamlined from the advance calls and texts and then a final 2 hour window. The only snag was that was no manual because it was an open box buy and we couldn't get the refrigerator to cool initially but I was able to download a manual online and figured out. Otherwise a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Love this refrigerator it has so many features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so pleased with this refrigerator. It has so many amazing features like lights in the shelves that help you see everything. We also love the two middle drawers it keeps all of our produce fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen aide

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great proce, great service at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This refridgerator is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Meets all of our needs for what we needed in a good appliance. Ice maker in door is very convenient and metal parts for the mechanism are great. Some people might question the cost, but if you want quality, this one is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on an open box item. Fridge works great. Love all the features and the storage capacity is fantastic. Highly recommend this refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    AWESOME Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love with this fridge! We hadn't planned on spending this much...in fact we doubled our budget when we set eyes on this baby! It really is beautiful, ice and water dispenser is magnificent and tons of space. Looks commercial grade!

    I would recommend this to a friend
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