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Customer Ratings & Reviews

Your price for this item is $4,139.99

Customer reviews

Rating 4.1 out of 5 stars with 1932 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, drawers, design, and lighting of the 25.8 Cu. Ft. 5-Door French Door Refrigerator. They appreciate the ample storage space, well-designed drawers, sleek appearance, and bright lighting. However, some customers have experienced issues with the ice maker, noise, cooling, and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,932 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great storage and aesthetically pleasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful inside and out, with deceptively ample storage.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one and they had to swap it out as there was an issue with the freezer door not closing and the trim on the drawers coming loose. The second one lasted about two months and would not stay cold, had a repair done to that and a week later now not only is the fridge side not staying cold we now have water dripping around ice maker. Ohh and by the way they don’t cover food loss and now this is the second time and we have food loss again. Not what I would expect from a 3000.00 appliance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were on time, professional and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding So Far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the most expensive and gadget intensive fridge we have ever owned and we love it. The compartmentalized storage, French doors, and separate trays in the freezer allow us to keep everything in it's place without having to move things around constantly to get to something in the back, or behind things. Great Fridge!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please stay away 4th time ice maker getting fixed now the whole thing wont cool down

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stainless look of this fridge looks awesome in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge , lots of storage, wish it was smudgeproof

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my wife wanted and she is very happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very happy with purchase Excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, spacious bins with practical features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this refrigerator. best i have ever owned. class

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine, I have bought two o them and love it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The separate deli and produce drawers are great!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refrigerator they delivered to me was damaged, so they sent a replacement. The delivery driver set everything up and told me my doors were a little out of alignment and when the ice fills up that will make the doors line up straight. Well the ice filled up and the doors did not lined up. We adjusted it and the top of the doors are closer together than the bottom. There's no way of fixing that (that's what was wrong with the 1st one they sent out), it's just this one isn't as bad, and I'm not taking another day off of work and emptying everything out for another one. Also, you really can't put a whole lot of stuff in the freezer and the drawer is hard to close. It's not retractable like the cheese and meat drawers. You have to push it hard to make sure it closes. My kids got in it and didn't push it all the way and everything thawed out.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello ChristyB, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not say enough good words about this fridge and the delivery from Best Buy. The delivery crew was efficient, polite, and careful with the new fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Do Not Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most other people have written, this thing is a piece of junk. The common parts that break down are the fan used in the freezer, water cooling feature, and the evaporator. Had my freezer fan break in 2 years and the other two shortly after. If I hadn’t purchased the warranty, it would have cost $1,200 out of pocket after I already paid $3,200 for the fridge. The repair man said that whirlpool and KitchenAid keeps him in business and that these things always have the same problems. Keep that in mind when looking to buy this junk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    French Doors (5)

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not having to open all the frigerator doors to pull something out...the 2 small areas for soda, cheese or vegetable are excellent (or whatever you choose). I love it. It's also great to be able to fold over a shelf to place extra large items without difficulty .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has exceeded all our expectations! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Works week.....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the best buy outlet store were very helpful and courteous. It made our decision and purchase a lot easier

    I would recommend this to a friend