Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $4,139.99

Customer reviews

Rating 4.1 out of 5 stars with 1932 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, drawers, design, and lighting of the 25.8 Cu. Ft. 5-Door French Door Refrigerator. They appreciate the ample storage space, well-designed drawers, sleek appearance, and bright lighting. However, some customers have experienced issues with the ice maker, noise, cooling, and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,932 reviews
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought for the price and the features this would be a really great product. Very disappointed. Doesn't even make enough ice for my family for a day. Interior design doesn't set up to configure for a large family.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. KitchenAidBrand

  • Rated 3 out of 5 stars

    Issues!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had issues not with the refrigerator but with the installation. We can’t really give an accurate review at this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet five door blades k stainless frig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice organization beautiful black stainless only problem ice freezes In solid block

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking frig

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but you would get a much more accurate review if this was done after a 2 year use period

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves are a little low in the refrigerator. And the freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge so far! Only thing I wasn't a fan of was the install. They didn't take any of the plastic wrap off or the foam/cardboard inside. Additionally I had to attach all the handles myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the looks and functionality!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of common sense features that actually work. Is better built than the Samsung. Does not have all the issues the Samsung does with making ice, dispensing water, or keeping cool!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    not happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no where to put anythinhe water spurts allover the place worse than my old refrigg no egg tray dissatisfied

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Zcraft5. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! KitchenAidBrand

  • Rated 5 out of 5 stars

    Refrigerator review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well. The ergonomically are outstanding, very easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kitchenaid refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer has crack in drawer. Delivery man noticed it . He said he would report it and best buy would make it right. So far we havent heard from them. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    my favorite fridge ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i adore my kitchenaid refrigerator. from the different drawer compartments, to the easily arranged shelves, i can accommodate and keep fresh all of my foods. the freezer drawers make sorting and organizing easy. love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love our new fridge. Our favorite feature is the soft-close drawers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features of our new refrigerator!! High quality product. Would definitely purchase more from the Kitchen Aid brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it amazing quality and can store all my food...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Is the best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Kitchen aid appliances in my home, never had any issues with them or Best buy

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Not happy with reliability!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today, about 7 months after buying, the freezer stopped working. We, ironically, had to move all of our frozen foods to a $300 refrigerator's that was here when we bought the house. The more expensive they are, the less reliable!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, CharleneV. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    Just received refrigerator.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinking there may not be enough freezer space. Will find out as I go along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement. Installers were great. Good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the less than 2 months I've had this fidge, everything seems fine. It's not as much space as my previous fridge, but I'l make it work. I just want an appliance free of problems. Time will tell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, just a little noisey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator but it it just makes some strange noises at times

    I would recommend this to a friend