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Customer Ratings & Reviews

Your price for this item is $4,139.99

Customer reviews

Rating 4.1 out of 5 stars with 1932 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, drawers, design, and lighting of the 25.8 Cu. Ft. 5-Door French Door Refrigerator. They appreciate the ample storage space, well-designed drawers, sleek appearance, and bright lighting. However, some customers have experienced issues with the ice maker, noise, cooling, and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,932 reviews
  • Rated 4 out of 5 stars

    Modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the industrial handles on the fridge doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love...LOVE this refrigerator ! Every amenity I was looking for. Easy to move for cleaning, easy filter change, great ice maker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator, has enough room for us. Easier to keep organized lots of drawer space,door space and shelving can be adjustable to fit your needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product, bad customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator! We bought it open box and have an issue with the seal on the freezer. No big deal. However, they scheduled the repair and i took the day off work to be home. They emailed a cancellation after the appointment time, due to not having the part yet. It cost me a day off. Not happy about that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large family that does lots of entertaining. Plenty of room and areas for storage. Had it now for about 7 months with no mechanical or functional issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ice Box is the Perfect Name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the way this item looked in the showroom and loved the thought of separate drawers, but this has been a nightmare from the beginning. On the outside the stainless steel stains and the handprints from the delivery man are still imprinted on the front of the door. I have tried several different items to try to get it out but it is forever stuck there. The freezer door gets stuck and the second drawer jams repeatedly. It is almost unusable. The refrigerator ices over repeatedly. I have asked for help with this several times and have been back to the store, called the help line but now have given up. I keep drinks in this and use my refrigerator in the garage for expensive items.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Completely satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator meets all my expectations. It has a lot of space and looks great!! I am glad I purchased this model

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but have had problems since day 1 Lights randomly dont work, seals ripped since day 1, ice maker and water not working All within a year

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Looks great huge space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this KitchenAid Refrigerator. The kids call it Transformer. Looks great and has storage and all the needed space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bottom freezer with all the drawers. I love having the refrigerator drawers also. Love you can empty ice from maker as it has a removable ice bin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful fridge. It allows you to b organized and it holds a lot. I love how it looks and the ease of use. I would definitely buy it again.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Bad Refrigerator Kitchenaide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchenaide refrigerator 5 drawer looks outstanding but after 2 years it has had freezer not working, harness stop working in small drawer, ice maker stop working and now freezer is making a bad loud sound again. Can’t get ahold of customer support. We bought all kitchen appliances from Best Buy but can’t recommend the high-end refrigerator.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello R2rader, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu KitchenAidBrand

  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very goo customer service. We bought a refrigerator and dishwasher and had both with in a week.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge broke down, still under warranty. We called kitchen aid to repair been over a month and still no part for the repair shop to fix. We spent over 3000 for this fridge and for it to not work within two years is completely disheartening. It is beautiful to look at but as far as dependability it sucks. Even having it covered with my Best Buy home care package was a bust as well as they could not do it. So unhappy with this purchase. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello p2marius, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Love the Style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this fridge so far. It is replacing another high end one that we bought 2 years ago that just did not work for us. Hoping this one does. It has been great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, the guys who set up the fridge were very knowledgeable and did a very good job! Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 5 doors

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent love the 5 door convenience I purchased solis stainless and have all kitchen aid appliances in our new retirement home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the layout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator, I really like the layout and the access. I haven’t had it very long so can’t comment on how long it will last .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected better for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like vacation and Shabbat mode but the delivery guys installed the doors very poorly and everything is off and some parts are missing I like the company but service could’ve been better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We searched for a replacement refrigerator for over 3 months and kept coming back to this model. We are extremely pleased with the space and options it provides.

    I would recommend this to a friend