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Customer Ratings & Reviews

Your price for this item is $3,699.99
The comparable value price is $4,139.99

Customer reviews

Rating 4.1 out of 5 stars with 1933 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, drawers, design, and lighting of the 25.8 Cu. Ft. 5-Door French Door Refrigerator. They appreciate the ample storage space, well-designed drawers, sleek appearance, and bright lighting. However, some customers have experienced issues with the ice maker, noise, cooling, and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,933 reviews
  • Rated 5 out of 5 stars

    Practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two extra drawers give it a special functionality and allow to pick certain product without opening Fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the refrigerator and the service of the staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is so convenient to use with all the drawers and doors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator ice well Good temperature Love this

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Great looking BUT ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but unreliable. We experienced numerous service calls. Interior light worked occasionally from the beginning. Continual frost in the freezer. Ice machine was replaced twice. Look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Frig, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 5 out of 5 stars

    Great looks Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys. After few days the fridge was not work propermy and was replaced in 3 days. Outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty & functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped all the major brands. Best Buy gave us a good deal on a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the people at crystal lake best buy are the best I cant say anything bad about those people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to organize groceries after going to the store. There is a “place for everything”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator very good for organizing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good purchase easy to buy and delivered as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely nice applip

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps every cold as it should, plenty of room to separate grocery items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was all great. I did this already. Please just stop emailing us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the quality interior of refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of inside of refrigerator love the quality shelves more metal on interior doors

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This Fridge is a Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, feels nice but rest assured this is an overpriced piece of garbage. Needed service within the 1st year, Kitchenaid warranty service was trash as well. 2 more services in the next 2 years and finally geek squad gave the authorization for a replacement unit by year 3. Not only is the unit unavailable until November of 2021, its also 800$ more than when we first purchased it. They've increased the price of this over rated lemon. This entire experience also included some of the worst customer service from the extra 500$ Geek Squad coverage we bought as well. In the end taking store credit for the initial purchase of this piece of trash which was $3000.00 in 2018 and never buying another major appliance with Best Buy or Geek Squad again if possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is just what I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has so much room it is easy to organize the inside of the refrigerator and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick, modern and efficient fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks, modern design, excellent use of space. Efficient energy use with separate compartments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! The self-closing drawers are wonderful. Really like the 3-shelf freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refridge is very good and easy to use would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the door in door feature. The ice maker takes up a large space in the side door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the freezer layered drawers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! East to see everything inside. Love the ice maker having easy access to empty the bin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Still trying to figure out best shelf spacing but seems to hold a lot.

    I would recommend this to a friend