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Customer Ratings & Reviews

Your price for this item is $3,699.99
The comparable value price is $4,139.99

Customer reviews

Rating 4.1 out of 5 stars with 1933 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, drawers, design, and lighting of the 25.8 Cu. Ft. 5-Door French Door Refrigerator. They appreciate the ample storage space, well-designed drawers, sleek appearance, and bright lighting. However, some customers have experienced issues with the ice maker, noise, cooling, and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,933 reviews
  • Rated 5 out of 5 stars

    great refrigerator. Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful product, Lots of extras and they are all wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge with some super cabinets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price! The auto dispenser for water is a key.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keep looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig is huge from the outside, but small on the inside. Although it sticks out from the wall a couple of inches more than my prior frig, the inside does not hold as much - especially the freezer. I've had to throw a number of items out because they would not fit. Overall, I wish I had saved my money and purchased a different model.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello kab123, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Great price for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff! Great buy....great appliances for a very affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its beautiful unique but its too small and bulky not worth the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how fresh it keeps the vegetables. It's easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Refrigerator ever...so organized! Easy to store items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, can move shelves to where I need them

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Not a happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had so many problems with this unit. The ice maker was replaced 4 times and it still leaked water on our kitchen floor. It wasn’t enough space for me either.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Edijonh, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 5 out of 5 stars

    Like the look and the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure that we bought good quality Fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the look and the gray inside better than the white inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wish I bought it before my Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying at Best Buy is easy and fun Great sales staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the look of these appliances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of these appliances. they are so beautiful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to family and friends and have done so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful big black beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Kitchen Aide Black Stainless Fridge so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love this refrigerator. It keeps my vegetables fresh

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality- had to be exchanged because it leaked. Dispenser on replacement fridge does not work properly

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations. KitchenAidBrand

  • Rated 5 out of 5 stars

    It is a Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator. It has great features .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gift you can give your wife!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy of what we got! Happy life!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No scratches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator from nicest store Best Buy

    I would recommend this to a friend