Customer Ratings & Reviews

Latest tech with best brand in this industry. Recommend

Real Happy with my product purchased from Best Buys

Great comments from friends and family on the style

Very pleased with refrigerator. And wife is so so happy

I purchased this refrigerator in 09/2018. What a mistake. I cools sometimes. I am waiting on kitchen aid to replace the control board and replace the refrigerator seals. It took two weeks for them to get the parts for this repair. The repair person is coming on 06/19/2019 My frig is set to 33 degrees, and the thermometer says it is 41 degrees. I wish I could get my money back, this is an awful appliance. Please do yourself a favor and do not purchase this frig, you will regret it.

Excellent product.I would highly recommend it. Our family has enjoyed this refrigerator

Had the fridge for two weeks and had three services call out. Ice maker dont work!!!

Poor quality- had to be exchanged because it leaked. Dispenser on replacement fridge does not work properly

Ice maker doesn’t make ice and door doesn’t close properly

SO BAD DONOT BUY IT START PROBLEM WITH MONTH OF USE WITH COOLING ICE

Refrigerator came with a little dent in the top, left door, Also a crack in the top freezer drawer. That should have been an indication of a problem. The compressor sounded like a cross between a motorcycle and a leaf blower. We had to sleep with bedroom door closed. Needless to say, it was returned as fast as possible!!

The purchase process was easy. The delivery was nightmare, totally unprofessional and substantial damage to flooring. The delivery window was from 8-12 and changed at 12:07 to 12-4. Arrived at 4. Purchased the removal of the old unit, was left in the hallway. I would NEVER recommend using the delivery.

Couldn’t be happier with this purchase. So much room in this fridge. Make sure you buy the Weiman stainless steel cleaner so upkeep is easy.

We bought this fridge during the July 4th sale as part of whole KitchenAid set, convection oven/range, convection microwave, dishwasher and refrigerator. All of the pieces are stunning and I highly recommend them all. The only piece I'm slightly disappointed with is the fridge. The stainless steel finish, commercial grade handles, bottom freezer, French door refrigerator and two external fridge drawers are all fantastic. Opening up the fridge you will find individual led lights mounted around the interior of the fridge providing light to every corner of refrigerator. Two shelves have under-shelf led lighting for added illumination making opening the doors an awesome experience. One shelf is a tuck-under shelf where half of the shelf can be slid under the other half making room for taller items. There are so many shelves and drawers any person can have there inner neat-freak satisfied. And that in of itself is its drawback. It is a 25.8 cubic feet fridge which is plenty of space for anyone but when you add in numerous shelves and drawers, all of that hardware starts to take up space that could be occupied by food. Shelf space on the door is limited for two reasons: 1. Because of the two external drawers, the doors are shorter than the standard French door design refrigerator of the same size; 2. The ice maker bin is extremely large and takes up the majority of the left door leaving one small shelf at the bottom underneath it. All of this can be overcome by wisely and creatively placing your items in the refrigerator and making good use out of the two external drawers. Another issue I have is that the ice bin has trouble dispensing ice when there is a small amount of ice in the bin. Most ice makers have the dispensing mechanism horizontal with a sloped bottom so gravity pulls the ice down. This fridge has the mechanism vertical so that the bottom is flat. When the ice is low, the mechanism arm cannot reach the remaining ice and because the bottom is flat, the ice just sits there. This is a mild annoyance caused by design. The compressor, which does keep everything very well controlled, is louder than a typical compressor. I've not opened the fridge to see how the compressor design is different but it is louder than any fridge I have owned before. That being said it is not loud but it is loud enough that you notice it. Review. Aesthetic appeal - 5 stars Organization - 5 stars Storage space - 4.5 stars Efficiency in function - 4 stars Ambient noise - 3.5 stars Overall - 4 stars I am happy with this product but parts of it are over-engineered and others seem to need improvement.

I bought this refrigerator back on April 23, I received it on April 27 and I got a broken one , today is May the 20th almost a month and this refrigerator still sitting at my kitchen because they keep calling the wrong number, each time I reschedule the pick up, they keep calling the wrong number, I'm so frustrated , I been missing days of work and I need the refrigerator out of my house ASA P

My refrigerator braw was damaged so I did not take ownership of the item

We purchased this fridge in July and just one mo the later, it's not cooking the fridge part, looked up all the troubleshooting and ended up contacting KitchenAid. Lo and behold turns out I need a new condenser that's not covered by warranty. To too it off since Best Buy only gives a 15 day return period I'm stuck with this junk. Awesome, never buying KitchenAid or from Best Buy again.

This fridge did not work at all I loved the space inside but it would spoil all my food I fought over one year to get a different fridge

The ice dispenser makes horrible sound. Got it replaced with another refrigerator but its still the same.

It seems like a small thing to take off so many stars, but you grab the handles so often, they need to be strong and stable. At the price they are asking for, this fridge needs rock solid handles.