Customer Ratings & Reviews

Great product I should have gotten the fingerprint stainless, if offered. Other than that, great.

I would strongly suggest not purchasing this from Best Buy. We had this stove delivered and installed yesterday. Left for a few hours only to come home to a house that smelled like gas. Issue does not appear to be with the gas line but something in the stove itself. After speaking with support it's going to take 24-48 business hours for some one to reach out and schedule an appointment. It's Friday morning so chances are I'm not even going to get a call until next week. Find a company with better service, so some place local.

the bottom oven door does not work properly we have a service appointment set up on April 15th

Overall, the features of this double oven are quite good between the double ovens, convection, and a variety of cooking settings. However, I'm rating it two stars due to reliability issues, as since its delivery/installation in Jan 2020, I've had to have it repaired twice. The primary issue that has recurred is that the lower oven has a couple of issues with the ability to heat. I've also had to have two of the burners replaced (stopped igniting). I'm currently on the third service call where, in less than two minutes, the service tech thinks it's the ignition in the lower oven. So, either that's a common issue, or he just knows his stuff. In any case, I've spent about 50% of the cost of the appliance just in repairs since owning it.

This is a nice stove and should meet all our cooking needs.

The appliance is perfect for our home, my wife loves it. And, when it comes to features... More than expected!

Stove works great, but I did have to compensate time of cooking compared to my previous stove

Quality is worth the purchased price. Install instructions provided are clear but illustrations could be clearer.

So far we haven’t had any issues with it. Burners work great, design looks good and both ovens function better than our last oven.

I wanted to love this oven but so disappointed. After using it a couple times I got brown stain around burners that would not come out. It wasn’t grease , we only used for boiling water, warming soup or sauce. I called KitchenAid and they came out and ended up replacing the stove top. It seemed okay up until a couple months ago and we are getting the same brown stains. We used the middle burner for the first time and we have burn marks all around it. And we have the same problem with our large burner not lighting up correctly. I cannot with good fate recommend this stove. Again, very disappointed.

The gas cooktop works fine. I had 6 for dinner and neither oven would hold a temperature over 288. It was awful. It turned out that it was probably at the temp I programmed. We tried it and it seemed to work. Dinner at 6pm was served at 10pm. I am so disappointed with Kitchen aid. I thought it was the best. Now I'm waiting for a repair man to show up.

I love this oven. The price was great, especially for it being an open box item. It was practally brand new.

Good quality and great service and like the stainless steel top much better than a black

I bake a lot of cakes for family and friends so this has been a lifesaver. It works great, wish I had purchased it a long time ago!

So far so good. Great appliance. Reliable, even heat on top of the stove and in the oven. Would purchase again....

Range was better than expected and works great has made cooking a dream again.

Excellent oven love cooking on it I would recommend highly if anyone is looking for a double oven

Awesome range, the doublenoven is so convenient if you bake a lot. The top burner stainless steel does stain a little yellow on the stainless steel due to the top burners being used often

Product well packaged. Easy to install yourself, just time consuming. Great functionality with other Kitchen Aid products.

Delivery was on time and as stated. Delivery person’s was professional.