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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,249.99

Customer reviews

Rating 4.4 out of 5 stars with 532 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Ease of Cleaning

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the double oven as a favorite feature, praising its ease of use and attractive appearance. Positive feedback also mentions the stove's quality and design, while some users express concerns about the stainless steel's susceptibility to scratches and the ease with which the knobs can be accidentally turned. A few customers also noted some challenges with the timer and control panel functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 532 reviews
  • Rated 1 out of 5 stars

    Poor cooking quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this KitchenAid range to replace a 10 year old builder grade (low level) GE range. I expected the KitchenAid convection oven in this new unit to cook more evenly than the old GE and to do it quicker as convection ovens do. Nope. The old GE oven cooked the food better and quicker. The next night I used the stove top to boil water for pasta. It took longer for the water to boil on the new KitchenAid - even while using the high BTU burner - then it did on the old GE. I am very disappointed with KitchenAid. They are not like they used to be. It seems to be nothing more than a Whirlpool in a "pretty dress" with poor cooking performance - all at a high premium price. Thankfully Best Buy has a 14-day return policy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great range and Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was excellent from buying to installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stove works great looks good the best stove ive had in years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what i wanted it works perfect for me and the price not bad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good stove. The only thing is that it hard to clean it wild out scratching it. The only thing that will not scratch it is a sponge water and soap nothing else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this stove. Everything about it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this range! The food even tastes better!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The oven I have been waiting for for years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great as it was an open box item. The

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my kitchen feel like a master piece can be created.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my oven Perfect in my kitchen. Works great!

    I would recommend this to a friend
  • Cons mentioned:
    Stainless steel

    Rated 2 out of 5 stars

    Probably wouldn’t recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range looks great and cooks fine, but the stainless steel top scratches way too easily.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. KitchenAidBrand

  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratched the top the first week when removing the heavy grates to clean the cooktop. The surface area of the burners are very small making it impossible to use more than one full sized pot/pan on one side at a time. The bottom oven is very low and awkward when trying to load in and out items. This is the first time I purchased a stove and have learned my lesson.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 2 out of 5 stars

    This is just a temporary stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this stove temporarily while waiting for delivery of my dual fuel stove of the same brand. The convection portion of the oven does not work! When selecting it, the stove shuts down and the GFI must be reset. My husband says something is wired wrong as the small oven works perfectly. Also, the grates over the burners are extremely heavy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the flexibility of this stove. Having 2 separate temp zones is fantastic. I will say, I was a bit disappointed that the griddle that comes with it is really only designed for use on the side burners and not the oblong center burner as one would assume. Instructions are in the manual... not something you necessarily review before you purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk-Buy a Samsung

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk, buy a Samsung. Gas check valve went out less than a year. (gas smell in the kitchen) Cooking the convection oven will burn the sides and leave the middle uncooked. Never had issue with Samsung Products. Even the Kitchen Aid dishwasher we bought seal came off less than a year. Total bad quality in their design and manufacturing process. Never buy Kitchen Aid junk again.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Junkproduct, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu KitchenAidBrand

  • Rated 2 out of 5 stars

    problems with oven not heating up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my oven for one year and the lower oven went out and had to be fixed. Still under manufacturers warranty. today the top oven bake setting won't heat up the top oven but the broiler setting does work. I regret getting this oven.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello StayingAlive, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Bad stove for chef.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First stove came with scratch Second stove came with ink When I went to remove bread from oven slide to back of rack and fell to bottom rack No back guard on rolling rack Bottom stove too low to ground.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, NancyP. We apologize for the concerns that you are experiencing with your Range, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Not Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love it but it’s been nothing but issues with it. The oven temperate seems to run too low. Recipes I previously made in my old stove are not being cooked correctly on this one. They are all undercooked with this stove. The stovetop gets dirty very quickly. It takes me a long time to clean it and it doesn’t clean up correctly. If you drop oil on it, it gets cooked on and I haven’t been able to clean it off. I wish the bigger oven was in the top. I can already imagine what issues I will be having taking out a turkey from the bottom.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hi Mariville, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    burnt out light and won't hold heat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought Kitchenaid appliances for the entire kitchen and figured the stove would be the most reliable and therefore didn't get the extended warranty on it. So far the stove is the only thing giving us problems. The bottom oven light has burnt out twice in less than two years. Plus the bottom oven doesn't hold the temperature. Super frustrating for such an expensive range. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Jules, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 2 out of 5 stars

    gas flame low

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the front burners work well but the middle and back burners are useless

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey adnan, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 1 out of 5 stars

    Dangerous

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this stove. The front gas knobs are extremely sensitive and easy to accidentally turn on without your knowledge. Dangerous appliance.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Unhappy! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. KitchenAidBrand