Customer Ratings & Reviews

At first I did not like it as the detergent packet did not disolve but ended up in the bottom of the dishwasher with the dishes dirty. You have to watch not to put things in front of the detergent door that blocks it from opening!!! Since then I have found that it will take off really tough dried on food. Love the 3rd rack. It is quiet and I am glad that it uses hot water to rinse and heat to dry. The glasses really sparkle with the rinse solution that I use. No spotting.

In looking for a dishwasher we had four criteria: reliability, quietness, loading versatility, and cleaning ability, although since we mostly pre-wash the last was a lesser concern. At first we were drawn to a brand or two with multiple adjustable rack systems, but when we tried some of our own bowls (yes, we took a couple of bowls with us when shopping!), they actually fit best in the KitchenAid. It also had less complaints about reliability issues in the reviews we read, so that made our decision. We haven't regretted it. The first run, in which the unit is making several self-adjustments, was a bit noisier than we were expecting, but since then it has been extremely quiet. That is a welcome improvement in our open floor plan house. The third (upper) rack has limited usefulness. You can rotate the plastic trays in it 90 degrees which makes them a bit lower, thus enabling them to hold more. However, if you do, you must lower the middle rack, and then there is not enough room for full size plates on the bottom rack. We nonetheless like the top rack for plastic utensils. Newer dishwashers (and washing machines) consistently use less water and more time; it is no big deal. We have had no drying or spotting issues. We do used a rinse aid as recommended. Since we've only had the unit a month we cannot speak to its reliability, but at this point we would highly recommended it.

I have only had this machine for about 2 weeks, but so far so good. It gets things clean. It runs quietly. The only maddening thing, but it's not unique to this machine, is that the new normal for energy efficiency is that the darn cycle lasts freakin' forEVER!! No more just popping the dishes in for a quick wash prior to company coming over.

I love this product! It is so quiet and cleans so thoroughly. If you follow the instructions it actually does dry your dishes perfectly! I don't think I would ever buy another brand besides KitchenAid! The third rack is probably one of the best features ever

Purchased the KitchenAid Dishwasher and had delivered. My son and I installed it in an hour or so. Works like a charm. Its extremely quite and cleans like a champ. You don't have to be a plumber to install this one.

Great product very quiet and effienct would recommend this to any one

Pretty easy to install. Lots of room for dishes. Cleans well. Quite to the point you don't even know it's running. All th he control buttons are concealed when door is closed so you really don't know what is going on with it's cycles. This is the only negative thing that I can point out.

Does everything you need and more. Great buy! It also looks very nice

Great storage capacity but operates much louder than the 45 decibels advertised (measured in the mid-60s). Washes well but found it did a poor job of drying despite trying out different cycles and making sure the rinse aid was full. Exchanged for a Bosch model which is perfect.

This unit is so quiet I can't tell when it's operating without checking the light on the front. It installed without a hitch. My dishes come out cleaner than my previous KitchenAid dishwasher.

We bought this to replace a 10 year old high-end dishwasher. We have been thrilled with it so far. It is extremely quiet--I have to check for the light to make sure that it is actually running. The dishes have come out of it squeaky clean!

Dishwasher does a great job cleaning the dishes and is super quiet, don't even know it is in operation when on.

It is so quiet. I love the third rack and silverware holder. The dishes are sparkling and clean!!!

Replaced one about 9 years old. It is quiet and does an excellent job of cleaning. So far I have nothing negative to say about it.

It is extremely quiet which is one of the more important features we were looking for. However, the top "third shelf" does not hold a lot of our cutlery, (not enough clearance). We must use the higher power wash settings to clean dishes and it runs for a very long time. We opted for the promotional offering of free installation, big mistake. After damage was done to our counter top and the cabinet around the dishwasher, Best Buy is slow to respond to investigate and repair the damage. Now the unit has began to leak. We start the washer prior to going to bed and wake to a large puddle in the kitchen. Not impressive, the unit is going back.

Installed easy. Runs very quite. First time running, opened door cause I thought it didn't start. Only noise is when its pumping out the water. Also like adjustable shelf systems.

We had a 15 yr old dishwasher we were not happy with and tried to hit home run with this product but don't feel like we did that...It cleans really good if you clean the dishes before you put them in the dishwasher... Not exactly what I had in mind