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Your price for this item is $1,169.99

Customer rating

Rating 3.8 out of 5 stars with 10 reviews

80%would recommend to a friend.
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80%
would recommend to a friend
Page 1 Showing 1-10 of 10 reviews
  • Rating 5 out of 5 stars with 1 review

    Great Downdraft

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    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     

    Purchased back in November of 2019 but the item was delayed for several months. We finally got it installed. We have no complaints about it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love this downdraft

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    Posted .

    I have had cooktops with downdraft for many years. It is a great solution for an island, but I purchased this one to simplify and streamline a new kitchen. They are effective and great space savers.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Rises high, and saves space

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    Posted .

    Our installer from BestBuy recommended we go with this brand (vs. a KitchenAid, which would've been the same manufacturer as our gas range). This one fit better in the space we needed it in, and the vent rises higher than the KitchenAid, allowing it to clear more of the 'gas' rising off the burners. And, it's quiet and effective.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great downdraft

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    Posted .

    Purchased this downdraft to replace an old one. Very quiet and great suction power. Eliminates all odors in the kitchen.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Nice Product/Bad Customer Service

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    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Paid for my items months ago, installation and service botched many times. Still not done even after apologies and promises.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    We returned the item due to installation issues

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    Posted .
    Owned for 1 month when reviewed.

    I like the product a lot and am disappointed that we couldn’t use it

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Nice little vent hood

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    Posted .

    The Vent Hood is nice, looks , nice and it is quiet. It could use a stronger fan but overall we like it and the way it operates.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    quality product

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    Posted .

    We like it. As with other Kitchen Aid products, this appears to be high quality.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Return Policy

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    Posted .

    I bought this as an open item. we were verbally told that we had 14 days to return it. We returned it not open with the BB security tape still in place. We were charged a 15% restocking fee for an open box item. Check out the policy on the BB website. There is no restocking fee if the product is unopened or if the purchase and the return both occur within: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law. The restocking fee will be taxed in select states.

    No, I would not recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    difficult to install, works well

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    Posted .
    Cons mentioned:
    Set up

    I replaced this unit because its predecessor broke down after four years, and three repairmen could not diagnose the problem - I bought and returned various parts to no avail. The new model is almost identical but with enough of a difference to make the replacement installation a real headache. The fan housing is larger, so the exhaust hole does not line up with the old duct - I needed to cut a new larger hole in the cabinet floor. This unit is not meant for granite countertops as far as I can tell. Two brackets on either side need to be secured (actually stabilized) under the counter top and drilling into granite that close to the opening for the unit does not seem wise, nor is it easy for the average do-it-yourselfer. I ended up stabilizing the unit with angle irons to the back of the cabinet (also not easy). The whole unit rests on metal legs that you have to attach to the unit prior to installation. But once put it in place, there is no way to adjust the height so that the unit is flush with the counter top (even the best pre-measurement will be off a bit). Moreover, the provided screws for the legs did not fit and I had supply my own. The new unit is about 1/4 inch wider than the old unit and this required shaving off 1/8 inch of granite on either side to accommodate it - again, not easy unless you happen to have a diamond tile saw. The old unit had a continuous sliding switch to control the power; the switch on the new unit has just four discrete levels and is somewhat difficult to manipulate. After three full days spent installing this thing, it works, but if the life of these is only four years then I would recommend a service plan (I bought the 5-year plan from Geek Squad for about a hundred bucks). My only reason to "recommend this to a friend" is that it is one of a few, if not the only, option for venting a range on a kitchen island. And, it does do a good job in that respect.

    I would recommend this to a friend