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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 314 reviews

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89%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Flex 3 2-in-1 11.6" Touch-Screen Laptop. They appreciate its touch screen, portability, and affordable price. Many users also find it easy to use and love its size and weight. However, some customers have concerns about its performance and processor, and a few find Windows 10 to be a bit of an adjustment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 314 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen and the flexibility. Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Good in-between of a laptop and a tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my mom, she is not exactly a technology fan and she only needed the basic from a computer but with some new features (touch screen, not heavy, etc). So we decide to get this computer because it has a good size, it can be a tablet when she wants to, is not delicate and it accommodates my mom needs of a computer, unlike a surface pro that doesn't have much adjustment of the screen angle when you are using the keyboard. AND! we got it for a really good price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Touch screen

    Rated 4 out of 5 stars

    Love it, but it's TINY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 15" laptop with this machine, and I'm still adjusting to the small screen and the swipe-able touch pad. I love the portability, the flip screen, and the long battery life - but my old eyes are very glad that I can blow up the Kindle print, because the "as is" setting is too hard to see. One caveat - when I recently updated Windows 10, it messed up my settings. Luckily, the Geek Squad knew how to restore everything and showed me how to do it myself in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Ultra portable with solid performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this computer for less than 2 months, however the more I use it, the more I'm impressed with it. The exterior of the case is a classy matte black plastic with a very nice brushed metal panel surrounding the keyboard. The keyboard itself is the best that I have ever used with a nice firm and smooth click effect. The overall build quality is excellent. Internet speed is only average when downloading large, content rich files. Downloading the software at startup was easy however download speeds varied. It took over 20 minutes to download the 30 day trial version of Microsoft from a WiFi connection. I have not yet downloaded Windows 10 which I have signed up to be scheduled for. The touch screen is very responsive and easy to use. Due to the fairly small screen, I have started to expand screens that I want to work from using the touch feature and as a result the size is not a problem. The size and weight make this a very easy product to transport. I have only used the tablet feature once and worked without issue. For the price, I couldn't find a better set of features. This is a great value and machine.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Build quality, Speed

    Rated 4 out of 5 stars

    Decent inexpensive tablet computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 12 year old daughter's birthday. My first impression was that it is a nice priced tablet computer: smaller, decent build, great features. It is pretty slow, but my "patience-challenged" daughter is happy with it, and that's what counts. She does her homework on it, surfs the net, watches netflix, etc. Not the most well-built and solid computer, but for the price, you can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    2-in-1, Touch screen

    Rated 4 out of 5 stars

    Solid convertible notebook computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally went in to purchase a Windows tablet, but found this little guy on the open-box shelf for almost the same money. After playing around with the display unit for a little while, I decided to purchase it instead of the tablet. I primarily use it for on-the-go document work, web browsing, and running programs related to my work projects when I don't feel like bringing out the laptop. I have run into a program from Solar Winds (bandwidth analyzer) that wouldn't run on this machine, but no other issues since(yet). It senses when you enter tent/tablet/notebook modes, and automatically switches screen orientation and entry type. My only gripe is the screen. It has a narrow angle of view for best quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Touch screen

    Rated 5 out of 5 stars

    Excellent college laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for a college student- I love that you can change it into a tablet for just reading. The touch screen is a great bonus. The charge actually holds for longer than expected, I only charge it about once per week and I use it nearly every day. Small and light and the price was excellent!

    I would recommend this to a friend
  • Pros mentioned:
    2-in-1

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop about a month now. So far so good. I read reviews online and was satisfied so I purchased in store, The store associate Nevin I think his name was really helped a lot. I was drawn to the 2-in1 and the lightweight factor. It is lightweight. Windows 10 looks great on it and I love that touchscreen is an option whenever I need it. This is very portable. I will be using it in my college courses. Cons: The screen resolution isn't the best and if you hook it up t your tv via HDMI be prepared to crank the sound up because it is a quiet computer. Not recommended for heavy gaming. And no it does not have a CD drive. Found it odd to not have fans either. Again, not a heavy use computer but good for lightweight tasks like homework or surfing the web Good laptop. The $300 some dollar deal that I bought it at was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good value for features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good value for features provided. Seemed to be slow at first especially with photos. However did a Microsoft update and it seems to be working much better/faster.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    It is exactly what I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality of the Flex3 is nice. It has a solid feel to it and sleek profile. Fits perfectly in a sleeve and is light weight. Battery seems to hold a charge well and the display is perfectly lit. The speakers and sound are even impressive for its size. Overall its exactly what I expected and that's a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good value system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is a good starter system. It is not the fastest, but what is expected for the cost? this system is light and small good for toting in a backpack. If you are looking to watch movies, the resolution is a bit low. So you can, but you will not be watching High Def movies on it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Very good computer with touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the laptop it very good for everyday use and surfing and for school. Traded a different laptop purchase for this one because of the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Fits the need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect for taking to class and working at school. Battery life is exceptional. I would recommend this to anyone looking for a small, mid priced computer.

    I would recommend this to a friend
  • Pros mentioned:
    2-in-1

    Rated 4 out of 5 stars

    Cute laptop that gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop, however there are a couple of things that irk me. The mouse pad seems to stick when I try to double click on something, so I rarely use it without a mouse. Sound is great until you switch to laptop mode and then it really becomes too quiet for me. Battery runs down way more quickly than any other laptop I've owned. I like the flexibility and durability. Screen resolution and quality is great. Windows 10 has been a lifesaver, it really makes my life much easier! User friendly and light.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for what you pay for. Gets the job done and great for note taking in tablet mode. Does freeze on occasion when running on battery.

    I would recommend this to a friend
  • Pros mentioned:
    2-in-1

    Rated 4 out of 5 stars

    Good budget 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my 10 year old daughter. I was hesitant at first due to the processor even with an awesome purchase price of $309. She opened it up on Christmas. It's loaded wth Windows 8, so it took about a day to upgrade to Windows 10. (More MS than laptop) after it finished, I started playing around with it and caught myself having a little fun while in tablet mode. It performed well on websites and my daughters school websites. No lag noticed in MS office. The battery could be better, it drained pretty quick 2-3 hrs on normal mode. It small and light weight. I thinks it's a great laptop for the price and if you just need standard Internet and office and a convertible touchscreen. Have yet to play audio or movies. But for the price you should already expect certain trade offs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Light - portable - turn key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use right out of the box. Easy upgrade to Windows10 as well. Super portable. I also bought an inexpensive external DVD drive.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good student computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in looking for a take-to-school computer for a high school Junior. Our school starting to issue Chrome Books to the younger students, but not upper classes. We liked the combination of the size, touch screen option, and the keyboard - kind of a hybrid between a tablet and a lap top. Plenty of power for school work and reasonable battery life. Best fit available for our needs - about $300 on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touch screen

    Rated 5 out of 5 stars

    Compact and Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very user friendly and is small enough and lightweight enough to carry everwhere. I use it for business and leisure and it is very fast and responsive. I love the touchscreen technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little workhorse...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a convertible computer for over a year. They were either FAR too expensive or complete junkers that wouldn't last me a month. The laptop is decently lightweight and small enough to shove in a messenger or large purse if need be, and the battery life is good enough to make mobile use possible. If you are going to be away from an outlet for more than 5 hours I would recommend familiarizing yourself with the battery saving features. I am a ebook and media streaming junkie so I use the computer in tent/stand/tablet mode quite a bit and the hinge is surprisingly far more stable than I thought it would be. I have also heard about port connectivity and keyboard buttons having issues with other computers in tablet mode because the keyboard obviously deactivates; this hasn't the slightest issue with this computer and I perpetually either have headphones or mouse plugged in . The processor itself isn't the fastest model, but running multiple apps at one time hasn't caused a problem for me. I will say this though, The first time or two turning the machine on after large updates is a little tricky. More than once I have had had to use the power button to turn it off to restart after powering up stalled. However, I got this computer days before the Windows 10 came out, so it could be OS issues and have nothing to do with the machine itself.

    I would recommend this to a friend
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