Customer Ratings & Reviews
![Sure, here is the corrected and grouped text from the image:
---
**Top Row:**
- Esc
- Fn
- F1
- F2
- F3
- F4
- F5
- F6
- F7
- F8
- F9
- F10
- F11
- F12
**Number Row:**
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 0
- -
- =
- Backspace
**Letter Row:**
- Tab
- Q
- W
- E
- R
- T
- Y
- U
- I
- O
- P
- [
- ]
- \
- Delete
**Letter Row:**
- Caps Lock
- A
- S
- D
- F
- G
- H
- J
- K
- L
- ;
- '
- Enter
**Letter Row:**
- Shift
- Z
- X
- C
- V
- B
- N
- M
- ,
- .
- /
- Shift](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f79b3ed3-e46f-4e66-923f-76d4538361a2.jpg)
- Model:
- 82XM00LMUS
- SKU:
- 12033801
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Flash sale
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was right! Then I upgraded the ssd card.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi LauraP,
Thanks for choosing Lenovo!
We are glad to hear that your IdeaPad Slim 3 is working out well for you, and we appreciate you taking the time to share your perspective with us.
Best,
Lenovo
Lenvo laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen and the buttons are overly sensitive it changes screens all the time and I don’t even realize I’m doing it. It’s really annoying when I’m trying to work. Would love to return it and swap it for something else.
No, I would not recommend this to a friendKEYBOARD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY KEYBOARD SOMETIMES IS SLOW AND DOESN'T WORK WELL.
No, I would not recommend this to a friendSomething is missing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with sound. Where is the keyboard backlight
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi user539370,
Thank you for sharing your feedback with us. We are sorry to hear that your IdeaPad Slim 3 has fallen short for you. We understand your perspective, and we'd like to work with you to try to improve your experience.
To start, we recommend using the Dolby Access app that's preinstalled to adjust the audio profile to your liking, as we believe this can increase your sound satisfaction.
Also, we wish to clarify that this IdeaPad Slim 3 does not feature a backlit keyboard, as mentioned in the device specifications section of the product page.
Please let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
glitchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everything is good and what the price i paid for, however when the laptops below 20 percent it will refuse to connect to wifi then crash.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Odawg12,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3. We apologize for any inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen instructions to ensure all updates are applied successfully.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, as your feedback and satisfaction is important to us.
Best regards,
Lenovo
Regret this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer received an update from Lenovo a little over a month after purchase. The update deactivated my pin and now I am locked out of my computer, by Windows, for at least 30 days. I went to Best Buy’s Geek Squad and they were unable to help since it was a Windows issue. So now my computer is sitting there useless. I was warned by an IT consultant not to buy Lenovo, wish I had listened.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Anne,
Thank you for sharing your feedback with us. We are sorry to hear that you are experiencing this issue with your IdeaPad Slim 3. We apologize for the inconvenience that this may have caused you, and we'd like to work with you to try to resolve this issue.
To start, you may need to factory reset your system. If you wish to complete this process, the instructions are listed below:
1. There is a small pin hole on the bottom right side of the device, first in line before the other ports on the right side. You will need a pin (a SIM ejector tool or the end of a paperclip should suffice) to push this reset button.
2. Push the reset button. The system should boot to a choice screen where you can choose to view "System Recovery" options. Select System Recovery.
3. On the next screen, select "Troubleshooting", then "Reset this PC". Select the option to remove everything from the system and for Windows to be installed locally. You will need to reinstall all programs and files after the reset.
We hope that this helps, and should you run into any issues, have any questions, or need further assistance, please reach out to us here or contact Lenovo Support at this number: 877-453-6686, to speak with someone.
Please update us when you can regarding this.
Best regards,
Lenovo
Okay product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speed is not as fast as I wanted...but overall okay with what I am using it for
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Christ,
Thank you for choosing Lenovo and for sharing your feedback with us.
We're sorry to hear that the IdeaPad Slim 3 has fallen short of your expectations in regard to its performance. We'd like to work with you to try to improve this for you.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Too Many Popup ADs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too many popup ads for stuff I don’t want on the computer sponsored by bestbuy or lenovo.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Panama,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3. We apologize for any inconvenience that this may have caused you. We'd like to work with you to help improve your experience.
To start, we recommend viewing the information in the following link to a webpage from Microsoft Support with information on how to adjust notification settings on Windows 11 devices: https://support.microsoft.com/en-us/windows/notifications-and-do-not-disturb-in-windows-feeca47f-0baf-5680-16f0-8801db1a8466, as we believe that by making these adjustments, it should mitigate the number of pop-ups you may see.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards,
Lenovo
Motherboard issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gifted to my sister but just after 2 months it has motherboard problem.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Sunny,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your IdeaPad Slim 3. We apologize for the inconvenience that this has caused you, and we'd like to work with you to try resolve these issues.
To start, if this is a systemboard problem, we recommend contacting Lenovo Support here: 877-453-6686, for assistance with exploring options with repairing the device.
Please update us when you can regarding this, and feel free to reach out to us via the Q& A section of this product page should you have any questions or further comments.
Best regards,
Lenovo
Mid range laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good quality but not good for programming. It got slow when you wanna run the software
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey FarbodE,
Thank you for sharing your feedback with us. We are sorry to hear that your IdeaPad Slim 3 fell short of your requirements for the software you need.
Please feel free to reach out to us should you have any questions or need assistance.
Best,
Lenovo
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, still saw it cheaper some other place.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JohnG,
Thank you for choosing Lenovo and for sharing your feedback with us.
We are glad to hear that your experience with your IdeaPad Slim 3 has been good.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
HorribleCustomer Services for Established Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My most recent purchase was at least the 20th computer I have purchased from Best Buy in the last four years. I also purchased at least five printers from BB in the last four years. For my most recent purchase, I noticed that the key for the letter "p" did not work. I took the keyboard back and just asked that it be switched out for another keyboard. BB refused saying if you want to return the keyboard, you have to return the entire computer which my business is already using, I was told I cld purchase one of their keyboards at an addtional charge. I will never purchase another item from BB.
No, I would not recommend this to a friendNew computer and bad!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 days after using computer kept restarting and restarting and several times It went black. I have asked questions and no answers. I wonder if this is a refurbished computer? I will continue to ask as I have no response to this bad computer!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi KENNETHC,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3. We apologize for the frustration and inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please update us when you can regarding this and feel free to reach out to us via the Q&A section of the product page for questions or if you need further assistance.
Best regards,
Lenovo
Bad battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't last at all,if your a college student this is a nightmare. Save urself SAAAVEE YOURSELFF
No, I would not recommend this to a friendMs N R
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very bad experience with buying this labtop .the touch screen was not work and Best Buy refuse to exchange it for me
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Worst purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started glitching within a week of purchase. Last straw was it wouldn’t reconnect to WIFI. Had to do a hard reset. I returned it within 17 days
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo
failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some times it works and sometimes not. I've had to bring it in to the Geek Squad, but can't get a final solution to the problems
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi there,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3. We apologize for the inconvenience that this has caused you. If you'd like, we wish to work with you to try to improve your experience.
To start, since we do not know the details of the issues you're experiencing, we recommend contacting Lenovo Support online or at this number: 877-453-6686, to work with a representative who may help by sharing tailored, in-depth troubleshooting options.
Please update us when you can regarding this and don't hesitate to reach out to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Poor Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work appropriately, needed signficiant technical support from BB and external IT firms, we a lemon of a product.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you seeming returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never even got it the package and i tried getting a refund but they wont send me one
No, I would not recommend this to a friendStopped working after 4 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped worki v after 4 weeks. Am returning today.
No, I would not recommend this to a friend
