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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

$790.66
Save $169.33
The comparable value is $959.99

Customer reviews

Rating 4.6 out of 5 stars with 171 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-171 of 171 reviews
  • Rated 1 out of 5 stars

    Lost my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the laptop, waited a few weeks, “couldn’t take this long” I thought. I call and they said they lost it in shipping and that they cannot replace it, got a refund but no computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laptop, paid for it and my order was canceled without notice. Now same laptop price has increased from what the price was. This is grossly unfair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop keeps crashing. It freezes very often. I always have to turn it off and on. It’s annoying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My first computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an excellent computer o love the quality I loved that is light enough to carried and is very powerful!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for video editing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Purchased for video editing not gaming. Processing speed is good for non-professional editing. Graphics is the best I have had for video processing as a beginner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson's Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and speed is great. My grandson loves the computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase overall.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great Multi-purpose Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this laptop for very long, but so far it has done everything I've asked. It works great as a gaming laptop, but also works for internet streaming and work. Solid all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop works and runs for most games it’s not the best tho if your looking for max settings but it’s good for the price

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AydenH-

      Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that you are enjoying the LOQ Gaming Laptop. We aim to offer great user experience and are overjoyed to see that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need any assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    I like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the right price I didn't actually expect to buy it that day, but the offer was too good and the decision was easy.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase overall.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Happy customer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop very happy. Professional service and friendly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frooze on first day, failed after 14 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get this laptop, it was great price during the holidays. However, the computer did crash the first day I had it. After two weeks, it would not turn on. There was no charging light indicator and I tried multiple chargers. I called Lenovo support and troubleshooted with them. I asked for an exchange, and they could only offer a refund or send for repair. I have normally had other Lenovo laptops in the past and never had a computer die. If you notice weird signs in the beginning, you might have a defective unit as well.

    No, I would not recommend this to a friend
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