The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 63 reviews
Rated 4 out of 5 stars
Newly discounted gaming laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I only have two issues with the laptop:
1. The sound buttons don't work.
2. Sometimes, there's a long loading time.
Overall, pretty great for a cheaper option.
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are loving this LOQ 15.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best, Lenovo
Rated 5 out of 5 stars
doing what it needed to do
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this was a great first large purchase for my 18 yr old gamer. It has played all the games he wants to play and done so with ease. he was getting frustrated with the frame rate and the lag from his previous laptop. this one has the chips and processer that makes the issues nonexistant.
Great buy!!
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your LOQ 15. We apologize for the inconvenience that this may be causing you, and if you still have your system, we'd like to work with you to resolve this issue.
To start, regarding performance, this could be due to excess heat which can lead to performance throttling to protect internal components. This LOQ is equipped with an active cooling system, along with other components and software, designed to enable the user to power through work without throttling due to heat produced. We recommend that the bottom of the device, where the air intake vents are, is clear of obstructions to increase air flow. Additionally, this LOQ features Smart Control, enabling the user to use the key command combination of Fn + Q to toggle between thermal/performance mode. For instances where you may use the device in your lap or a situation where the intake vents may be obstructed, we recommend switching to cool or quiet mode to help with the heat felt on the bottom of the machine. Also, please check for and apply any available updates through Lenovo Vantage and Windows Update Settings to help ensure you are using the latest software and drivers to ensure your system is running as efficiently as possible.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards, Lenovo
Rated 5 out of 5 stars
Great content creation laptop!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I just love this laptop! I got it specifically for creating music and music videos and it is handling the software wonderfully. It is well built and esthetics are nice. The only downside is the battery life is not very long.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is good and can handle AAA games with ease i was playing dying light the beast and it runs so good so ya this is a Great budget gaming laptop would highly recommended
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you are quite happy with your purchase.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best, Lenovo
Rated 5 out of 5 stars
Beast gaming machine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing laptop so far, upgrade the ram, it does come with only 1 16GB stick so get another one if you can it makes this thing a absolute beast of a gaming machine
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that your experience with this LOQ 15 has been amazing thus far.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best, Lenovo
Rated 5 out of 5 stars
A good deal
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The noise is surprisingly not loud. Minecraft with vibrant on runs so smooth at over 500 fps. I have no complaints and the build quality is amazing. The monitor is reslly good with g sync.
Thanks for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you ran into an issue with Wi-Fi and that the battery life of your LOQ 15 fell short for you. We wish to provide the best experience possible, and if you'd like to, we want to work with you to try to improve your experience.
To start, with Wi-Fi, let's see if this can be address with software updates first. You can check for relevant updates via the Lenovo Vantage app. Start by opening the Vantage app, then on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates. If this doesn't resolve the matter, please consider these other troubleshooting steps--
Run the Built-In Troubleshooter: - Go to Settings > System > Troubleshoot > Other troubleshooters - Run the Network and Internet troubleshooter - Follow the on-screen instructions to diagnose and fix issues.
Reset Your Network Adapter: This refreshes all network settings and reinstalls drivers: - Go to Settings > Network & Internet > Advanced Network Settings - Scroll down and click Network Reset - Click Reset now and confirm - Your PC will restart—reconnect to Wi-Fi afterward.
Regarding your issue with battery – as you may know there are lots of variables that contribute to battery and in gaming laptops that can increase even more due to their high-powered processors and graphics cards. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the dedicated GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even greater power conservation.
We hope that the information shared helps to resolve these problems and provide insight. Please let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards, Lenovo
Rated 5 out of 5 stars
Efficient machine especially when on sale
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought on sale, even though i returned for a different laptop this one is still very efficient