Customer Ratings & Reviews
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- **Top Row:**
- `esc` `F1` `F2` `F3` `F4` `F5` `F6` `F7` `F8` `F9` `F10` `F11` `F12` `insert`
- **Second Row:**
- `~` `!` `@` `#` `$` `%` `^` `&` `*` `(` `)` `_` `+` `backspace` `num lock` `/` `*` `-` `tab`
- **Third Row:**
- `Q` `W` `E` `R` `T` `Y` `U` `I` `O` `P` `[` `]` `\` `delete` `home` `end` `pg up` `pg dn`
- **Fourth Row:**
- `caps lock` `A` `S` `D` `F` `G` `H` `J` `K` `L` `;` `'` `enter` `4` `5` `6`](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/55335010-9a5f-4237-b437-bfbd6a9f6ff2.jpg)
- Model:
- 83JE002KUS
- SKU:
- 11249612
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Great laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptopt for some light gaming and indie games
I would recommend this to a friendFine enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy discount made this an easy pick for the value
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great for light gaming and business needs working on car and trucks
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi GarrettS-
Thank you for choosing Lenovo and sharing your experience with us. We are excited to hear that the LOQ Gaming Laptop is working well for your gaming and business needs. We aim to provide excellent user experience, and we are overjoyed to hear that we met our goal.
Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.
Best wishes,
Lenovo
GOOD ITEM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD ITEM THANK YOU FOR HELP US TO BUY LAPTOPS FORM UR WOB
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi-
Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the LOQ Gaming Laptop. We aim to provide excellent user experience for our products, and we are overjoyed to hear that we met our goal.
Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.
Best wishes,
Lenovo
Good Gaming Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. I wish they would get more creative with the design.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi DanielG,
Thanks for choosing Lenovo and for sharing your feedback with us!
We appreciate your comment regarding the laptop's design. The LOQ series is our entry level gaming laptop series, but we recognized the opportunity to push the boundaries here.
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Best deal I ever get
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love shopping everything through best buy as I am regular costumer as well
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
PC Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best PC laptops I have ever got. It’s amazing for gaming.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Efficient machine especially when on sale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale, even though i returned for a different laptop this one is still very efficient
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey HarrisS,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
School work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work for my school and work i like so much it help
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Lenovo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and fast gaming looks god plays ok recommend
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
GREAT!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my brother as his first purchase in the US. He was really happy with this product.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JRai,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you brother is happy with this LOQ 15.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Best price and fastest delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I searched many retailers and this had the best price and fastest delivery.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi billhaydon,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this LOQ 15 offers the best value to you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Very good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very nice screen with the 144hz.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey LuisDamus,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this LOQ 15 is working excellently for you.
Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.
Best,
Lenovo
Exactly what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and inexpensive. Plays every game I throw at it.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JennD,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that this LOQ 15 has met your expectation exactly.
Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.
Best,
Lenovo
Good laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop. Some fan noise though. My kid loves it. Great price!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SirhcP,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that your kid is loving this LOQ 15.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Good so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is good so far. Purchased as open box, supposed to be excellent condition. Was missing a screw on the bottom and the power cord.
No, I would not recommend this to a friendNo charger included w/ openbox excellent condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box unit in excellent condition. when it arrived, it was missing the 240 watt proprietary charger that was suppose to be included. Most likely they just grab whatever that's available. Happened to me twice already with the open box excellent condition laptop. No quality control what so ever and both the store and corporate office were no help at all. When I drove to the store and spoke with the manager, I was told to contact the corporate office. and when I contact the corporate office, I was told to go to the store. When I asked the agent to transfer me to the manager, agent just kicked me out of the chat. Overall experience was very frustrating. Be careful with open box items from best buy. always make a video of the unboxing when opening the box for the first time. I learned my lesson the hard way. Laptop itself was in great condition btw.
No, I would not recommend this to a friendHorrible for games
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to like this new PC, but my son has been enraged by how often it lags and stutters. It cannot even RUN most games on Roblox. If it struggles with Roblox I am not sure WHY they labeled this a "gaming computer". I am not sure it could handle Cyberpunk or Final Fantasy. We are trying one last "fix" today and if we cannot get it to run smoothly I am afraid we will need to return it. We did install and update drivers for GPU and CPU when it first arrived. Quite disappointed as this was meant to be his Christmas gift (lost my job due to cancer) and the sales are long-finished from Black Friday so if we return it... he basically gets nothing to remember me by. Thanks, Best Buy, for the fraudulent deception. I hope I get that $400 gift card you said we might win for leaving a review.
No, I would not recommend this to a friendNot worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this product but I’ll leave a decent review..
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Don't trust BB used products. They lie
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst condition "excellent like new" product I have ever purchased. I spent nearly 10 hours on hold over different times trying to get either a partial refund or return this terrible condition laptop to get hung up one when I mention the condition or put on hold and left for hours. If excellent condition means it was only thrown down one flight of stairs then this meets that. Giant chunks broken pff and scratches everywhere. It's a scam and unacceptable.
No, I would not recommend this to a friend
