Customer Ratings & Reviews

A very affordable gaming laptop that offers excellent performance. I use it as my daily now and it has handled every game I have played on it. Cooling on it is superb and allows for comfortable gameplay. Screen is great for the price.

Pretty good gaming laptop. great for different tasks without worrying about its performance.

Great buy! High powered and runs well. The battery life isn't great but I wasn't expecting it to be. Runs pretty much everything I can think to test on it.

The laptop was good and got in during sale period with good discount and works fine.

Amazing gaming laptop. Hard to find anything better for the sale price, would 100% recommend to anyone who’s in need of a laptop

Great laptop for school, work, and gaming. Decent battery life off charger but works best when you keep it plugged in. Runs fast and has no issues when it comes to loading up many tabs and running a large amount of games. Well worth the price!

Got mine on Sep 2, 2025, so it's ONLY 4 months old. A lot of issues. #1 The laptop speakers are EXTREMELY weak for this price point. You will need headphones or some type of soundbar/speakers if you're in to listening to any type of audio. #2 Many conflicts with the system configuring drivers, even for plug and play devices. #3 It runs hot for just a casual YouTube user or browsing the internet for something with an i5 Intel, special cooling, good fans, and 16gb Ram. #4 The keys are just a little too high for my liking. #5 The paint is already coming off where the palm rest for left or right-handed. use on the touch pad. Also wearing off from the Bezel #6 Upgrades are expensive. Lenovo wants us to get their stuff. For example, we have 2 slots for RAM. To add another 16gb of RAM that matches the original inside, $175-$200. It also says in the Lenovo Vantage app included that my power cord and adapter are not "OEM Original" asking if I want to buy one from them. It came packed new from Lenovo, just sold to me from Best Buy. Too many cons. MS Edge is the fastest broswer on this laptop, Chrome is horrible. This was recommended by a Geek employee at Best Buy. The only positive I see is that it is pretty quick, but maybe not enough for a true gamer laptop. Comes severely bloated. 2 stars only because it works. Have to restart a lot, as USB disconnects some devices frequently. Needs more ports. I will not be buying another Lenovo in the future. Learned my lesson. My old Acer lasted a long time, was faster and consistent, hardily any issues with half the RAM and a slower processor. Battery doesn't hold a charge well. The USB ports are loose already with minimal use, so is the 3.5mm Audio output. Where is the EQ? Not trying FXSound on this. It would probably toast the speakers instantly. Summary sentence. Steer clear from Lenovo. They didn't help me resolve issues when I called, Microsoft couldn't either. Saved by Reddit. Good luck finding your new laptop! Wish I hadn't listened to Best Buy, now it's too late to return it.

Thank you to the soundtrack. That was very knowledgeable. Computer is very Fast. Very grateful for the type of words that I do.

My son loves his new laptop. Thank you for your help picking it out

If you plan on using this laptop purely for gaming and will have it plugged into an outlet permanently, then it'll do. If you're looking for portability on top of this, it won't do, the battery is very bad. You won't be using it as an actual laptop as in carrying around and using un plugged. It is more like a portable desktop that requires you to plug into an outlet especially if playing games. Battery was draining even using a browser while not plugged into wall. Upsides though, it is fairly slim nice design, has a numeric keypad, and keys are tactile.

Whoaaaa!!!! This product absolutely blew me away!! Satisfying all my son's gaming needs and then some. He has been so happy with his laptop

It should have been a $590 purchase after buying the computer & RAM plus 20% off by getting a Best Buy CC card. Instead the price climbed up to $1,050!!! by the time it was all over weeks later. Multiple times customer service said this shouldn't have happened but all they could offer me was an apology. So "sorry" was all I got. The product is actually a 4 star but I split the difference due to Best Buy lying and costing me $100's more. They lied, apparently to get the sale. They said I could upgrade RAM by adding one 16GB stick to what was already in it for $70. That way it would work for my needs & be within budget, but when I went to the store I found out RAM was quadruple that price in part because turns out I actually needed to buy a matched set of TWO sticks of RAM. They also informed me the Best Buy associate on the phone should have told me I could get 20% if I got their credit card. After several phone calls and multiple trips to the store (you can't talk to people at the store as they have no phones) I finally gave up. I have since found out Best Buy has a terrible reputation for online over the phone customer service/sales. Even the employees at the store said their online over the phone customer service is terrible. I'm posting my total experiance here because there are no options on their website to review the company. There are even more bad details but this is getting long so I will leave it at this, but I'm on disability and needed this computer to start a business to get off disability. I can't afford this and nobody should have to be treated like this. I will literally have to sell some possessions because of this. There is literally nothing you can do in a situation like this because they clearly do not care whatsoever about you.

This laptop runs great! I am able to run multiple applications and the speed doesn’t change.

Great specs and price for a laptop. I am able to play modern games and use it for school without any lag or issues so far

Fast enough for games and good enough for school work

It ight but like the sort of ight where it is ight tl;dr it runs pretty good sounds like a prime ps4 running marvel rivals (so like a jet) but still no complaints

I purchased this for my Daughter. She loves it!!! She’s into computer games and this computer is perfect

So far no setback, no loss of graphic or resolution

Works well fan of Lenovo, we have 3 in our home. Greag gaming pc.

It seems that I know is the best option for me and there is no issues at all. Good performance overall.