Customers are delighted by the integrated webcam, citing its usefulness for video calls and teletherapy sessions. The monitor size also receives positive feedback, with users praising its quality and adjustability. However, some customers experienced compatibility issues with other computer brands. Overall, the positive feedback on the webcam and monitor outweighs the reported compatibility problems.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
Pros mentioned:
Webcam
Rated 4 out of 5 stars
An affordable monitor with camera
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are very pleased with this new monitor that includes an integrated hi resolution camera perfect for zoom calls. It was easy to install and greatly enhances your computer. However we had to purchase the cables separately to connect it to our computer, and those cables are hard to find. The description and included instructions said the cables were included, but they were not.
I would recommend this to a friend
Rated 2 out of 5 stars
Power save mode
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
went together just fine, connects to my tower, but wont stay running past the screen boot up. After the acer logo it goes to sleep
This reviewer received promo considerations or sweepstakes entry for writing a review.
So, after much ado and a long wait for a chat w/ a rep to get info, we were told this monitor came with ALL necessary cords/connections. It does NOT. The rep was clueless. So the monitor arrives, we speak w/ another rep and order all cords. Wait for those to arrive. All hooked up, instructions are AWFUL. Computer cannot read monitor. We've run diagnostics. It turns on then right off. The monitor does not work. Don't buy this!
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
We are sorry to hear that you are having issues with your Lenovo ThinkCentre 24 monitor. We recommend you contact Lenovo Tech Support for help setting up your monitor at: 877-453-6686.
Pros mentioned:
Webcam
Rated 4 out of 5 stars
Good purchase
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Camera microphone and speakers all included but should have said no cables included. Difficult figuring what to buy to install.
I would recommend this to a friend
Pros mentioned:
Monitor size
Rated 3 out of 5 stars
Nice monitor
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would say excellent on the Monitor. Having ALL cords needed that were not included is average. Not everyone is computer tech savvy and it would be great that when buying online that all cords needed would be included. :(
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 3 out of 5 stars
does not match my system
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
does not match my system. Can only be used on specific systems.
No, I would not recommend this to a friend
Pros mentioned:
Webcam
Rated 1 out of 5 stars
Not a good fit
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was not compatible with my computer even though it was the same brand. I purchased this item to replace an existing monitor because, it has a webcam , for my Lenovo tower. It appears that this model was not intended for connection with an existing tower. In order for this item to work, I would have to buy additional equipment which was not specified when I purchased the monitor. I returned this item within the week, not satisfied at all with the product.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
The Lenovo ThinkCentre 24 Monitor is compatible with Windows 7 to Windows 10 computers. This monitor has a DisplayPort connection to connect a computer. If your computer does not have a DisplayPort for video out to a external monitor, you will need the proper adapter for the computer side connection. You will also need a second cable to get the webcam and audio to work. This is a USB Type B to USB Type A cable. We recommend you call Lenovo Tech Support if you are having difficulty connecting your computer to the ThinkCentre 24 Monitor at: 877-453-6686.
Pros mentioned:
Webcam
Rated 4 out of 5 stars
excellent product, but must buy separate cables
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to buy separate cables to make the camera/mic work - the directions were pretty useless, but the product reviews included responses from Lenovo that lead you right to the cables you need. Wish that had been clearer at time of purchase. Camera great.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Thank you for choosing the Lenovo ThinkCentre 24 Monitor. This monitor ships with built in webcam, microphone and system speakers. It connects via a DisplayPort on the monitor. If your computer does not have a display port, you will need a HDMI-Out to DisplayPort-In adapter, plus a DisplayPort cable. To get the webcam, microphone and speakers to work you will need a second USB Type B to USB Type A cable attached to the computer from the monitor. If you have issues connecting your computer to the ThinkCentre 24 Monitor, we recommend you call Lenovo Tech Support at: 877-453-6686.
Cons mentioned:
Compatibility
Rated 2 out of 5 stars
Not compatible
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This monitor was not compatible with my computer. I had to send it back. Customer service was excellent!
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this monitor for the camera but were not able to make it work with our desktop. The details say that it is compatible with any desktop but I guess just not with ours.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m totally dissatisfied with this monitor. I will be making arrangements to return it ASAP. I cannot get connection between the monitor and the computer. I get no image on the screen. I’m totally dissatisfied and frustrated.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
We are sorry to hear that you are having issues with the connection of your Lenovo ThinkCentre 24 monitor to your computer. This monitor has a DisplayPort connection to attach a computer to. If your computer does not have a DisplayPort connection, you can connect an HDMI computer to this DisplayPort monitor by using a DisplayPort to HDMI cable like this one: https://www.bestbuy.com/site/dynex-6-displayport-to-hdmi-cable-black/8720312.p?skuId=8720312. This monitor also has a built in webcam and speakers. To make these features operational, you will need to separately connect the monitor to the computer via a USB Type B to USB Type A cable, like this one: https://www.bestbuy.com/site/insignia-6-usb-2-0-a-male-to-b-male-cable-black/5886035.p?skuId=5886035. If you continue to have issues, we recommend you call Lenovo Tech Support for additional help at: 877-453-6686.
Pros mentioned:
Monitor size
Rated 5 out of 5 stars
Great product
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great monitor. The way that the PC slides into the back of it is slick. You just have to watch, there are several styles of the PC that can be purchased. Make sure you get the correct one.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Office All-in-one computer
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have a small office and the All-in-one computer works great for our needs. The memory and processing capabilities are excellent. The built-in webcam is crystal clear with great sound.
I would recommend this to a friend
Rated 1 out of 5 stars
Useless
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned it. I even could not make it work with a lenovo laptop. I just though i could buy this because of the build in webcam. It came with no cable, so i had to order two cables for it. I returned them.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not a good pridyct
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product did not come with all the cords, and I have been back twice to store and they still have not gotten the correct cord. Very disappointed
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't buy it! Never got it to work. Called Lenovo Customer Service several times and they couldn't figure it out either. Then called the Geek Squad and they couldn't figure it out either. I had to return it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not come with necessary wires to connect. Could not read the size 3 font directions. pictures of instructions confusing... still not hooked up... still dont know what wires to get... bought 3 different adapters... I give up