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Customer Ratings & Reviews

Your price for this item is $349.00

Customer reviews

Rating 3.8 out of 5 stars with 4 reviews

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75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Apple integration, Phone/watch access

    Rated 5 out of 5 stars

    Just what i wanted

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Integrates with apple devices. I like being able to use my phone or watch to unlock my front door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 4.5 stars. My .5 stars deduction is due to the touch not working when I come home. Not sure if I'm doing something wrong, but when I come home and try to enter my home, touching the lock doesn't respond. I end up having to open using my watch or if I have the fob in my hand, I will use that. But when I leave, the touch does work to close and open the lock. My other issue is with the Home Key feature on my phone. Fro some reason, I can never get my phone to open up the lock. I have to wave my phone all over the place and sometimes it will open and most times, it won't do anything. So I end up using my watch to open the door. Other than the 2 listed above, this a great convenience and peace of mind. Now I don't have to worry about if I locked the door or not. I love that you can remotely open the door if you have a visitor or if your hands are full, you can unlock it before getting out of the car. Also, you can set up an automation with Home Kit to unlock it when you are close by. As for installation, it probably took me a good 5-10 minutes to install this lock and set it up with my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Lock dies every 2 days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of this lock, unfortunately the lock battery dies every 2-3 days making it pointless. We wanted it to avoid fishing for our keys. The first time i thought maybe the battery was bad that came with it so we purchased the exact same Duracell battery and it didnt make a difference. Hope they get it figured out but until then this lock will be going back. 

    No, I would not recommend this to a friend
    • Brand response from LevelHome Team
      Posted .

      We're really sorry to hear that you've been having trouble with the battery. Please contact support so we can get this issue resolved for you. Here's a link to contact us: level.co/contact-form levelhome

  • Pros mentioned:
    Apple integration, Easy installation, Minimal design

    Rated 5 out of 5 stars

    Clean looking smart lock, with simple use of entry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received Level Lock+ as a gift after I was so frustrated with my previous one my brother didn't want to hear me complain any more. The Level Lock was so easy to install, and the minimal design is great for my front door. Using my Apple Watch to lock/unlock makes access so easy! The wi-fi bridge is a great addition to allow me to access the lock remotely. Simple lock that hasn't caused me any pains yet. Will be adding another one to my back door soon!

    I would recommend this to a friend
  • Customer reviews from Level

    User rating, 4.8 out of 5 stars with 38 reviews on Level.

    See all Level reviews
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