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Customer reviews

Rating 4.5 out of 5 stars with 564 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 564 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave heats evenly and I love it. It has all of the settings needed to do everything you n eed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of it, the sounds it makes when finish, easy to use and heats the food fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave went out WHILE COOKING! BB actually had what I wanted in stock u like anyone else in town. Thank you!! That is the biggest reason I use you!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st issue. Had to disengage child lock 2nd Big issue it does NOT properly cook. 3rdthe keypad is a nightmare. Hard to see “buttons”. Difficult to engage, yet can’t clean keypad without triggering numbers

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out about your LG Microwave (MSER1590S) model. We understand the importance of having a microwave that’s easy to use, cooks evenly, and fits smoothly into your daily routine.

      For the cooking performance, one helpful step is to check that the turntable is seated correctly and rotating freely, as this ensures even heating. You can also try using the Sensor Cook or Reheat options, which automatically adjust time and power for better results. For the keypad sensitivity, gently wiping the panel with a slightly damp, soft cloth while the unit is unplugged can help avoid accidental button activation. For more information, visit https://www.youtube.com/watch?v=6jsjKL-a_e4. We’d be glad to take a closer look at your unit and walk through additional steps that may improve your experience. Please send us an email at [email protected] so we can assist you further. ^Juvy LG

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for the space I have. Cooks fast and I am still leaning all its features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, even heating. My Dad finally replaced his microwave after 40 years. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave is the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how we only push the time to heat up the food so easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get the plastic smell out. Sound level and all round heating fair for the price. Satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out great, heats up faster at lesser time. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buddy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend it to anyone easy to operate love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with my purchase I made Works really well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just a perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks perfect and is just what I needed. The right size and looks great on my countertop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. The person that received it is extremely happy with the features and the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG my favorite brand.I recommend to my friend's.Easy to use.like my microwave

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy open box descriptions aren't very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for an open box microwave at Best Buy described as, "like new". It was not like new. There were dents inside, including a deforming of the grid on the door. Under the right lighting, this is visible from outside the glass door. The microwave performs fine, but its appearance did not match the description.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Rich. Thank you for sharing your experience with us. We understand your inquiry regarding the condition of your Open Box LG - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel.
      https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Best Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy I love my new microwave. I had a KitchenAid and it malfunctioned after 2 years; I spent a lot of money for microwave it was not a good product but this microwave was very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Break Room Microwaves

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a couple of these microwaves to use in our break room. They were delivered on time and to specs. They fit without issues into the existing cabinets. Microwaves work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave. It looks and feels expensive but cheap and it also works very well when it comes to heating things up it never takes long at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Light it up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but very hard to read the key pad. The whole keyoad should light up, not just the time clock

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, KimB. Thank you for sharing your experience with us. We understand your inquiry regarding the visibility of the keypad on your LG 1.5 Cu. Ft. Countertop Microwave. We understand that a backlit control panel would better meet your needs for ease of use.
      https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great product and very spacious. Looks very elegant and goes with the kitchens decor.

    I would recommend this to a friend
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