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Customer reviews

Rating 4.5 out of 5 stars with 564 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 564 reviews
  • Rated 5 out of 5 stars

    Sensor Cooking a Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensor cooking is awesome! I use it every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for everything I need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need, and a smart sensor function that actually works well. Popcorn button is just right also. Smart reheat also. All in all, quite pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am strongly recommended this microwave with sensor cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG microwave!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a rough start with this product because I had to take one back but with the new one that I got I absolutely love it!! I have had a lot of success with LG products. I really recommend it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not particularly quiet and I find the buttons too hard to push . I hate the dark interior but it was the only one that fit an existing space .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the microwave for a couple months now. Powerful microwave. Only issue is that the carousel rattles a little bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best microwave 30s to warm any plate from the day before is awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lg microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used much but the child safety button is annoying

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, TroyC. Thank you for sharing your experience with us. We understand your inquiry regarding the child safety feature on your LG 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter. Your feedback is important as we strive to balance safety with ease of use for all our customers.
      https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
      For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo LG

  • Rated 3 out of 5 stars

    needs Lighted buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have lighted buttons, cannot see them very well.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, MoJo. Thank you for sharing your experience with us. We understand that the LG 1.5 Cu. Ft. Countertop Microwave didn't meet your expectations regarding the visibility of the control panel buttons. We understand your inquiry and value your feedback regarding the need for lighted buttons.
      https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panel very low lighting which isn’t desirable. Also when you use sensor reheat if you use liquid setting it will boil on occasion also undesirable. Not my favorite microwave.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in search for a new microwave. I read the review and decided to take a chance. Best purchase and love the sound when it done. Not the same oh microwave sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microwave. Only down side, when have dirt hands, you can not select options with your knuckles and the stainless show any greasy hand marks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke twice on me in a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was a nice microwave when it worked. Unfortunately it didn't last. After 3 months of owning it and it being used occasionally it stopped heating food completely. I called BB since I had the total membership that covers it for 2 years. They told me they would do nothing for me since it was under the manufacturer warranty. I went to LG for repair service, much can be said for how poor the customer service. After many back and forth communications with phone calls and emails with pictures they decided to send me a new one. That whole process took roughly a month. New one came in and worked well. Fast-forward 8 months, late at night the glass on the microwave door shattered. Not sure how since everyone was asleep. I'm outside of LG warranty. So I called BB total protection. They had me set up a appointment in store. They proceeded to tell me there is zero they can do. They don't repair small appliances in store and they don't have anyone outside that does. Ok so what is the point on the protection? Don't buy from BB thinking it protected, it's not.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, John. Thank you for sharing your experience with the LG Microwave (MSER1590S) model. We’re hear about the challenges you’ve faced, and we understand when both the product and protection plan fall short of expectations. Microwave door glass shattering unexpectedly is rare and concerning. In the meantime, you can find product support and safety information here: https://www.lg.com/us/support/product/lg-MSER1590S.BSTELGA. While LG’s standard warranty typically covers one year from the original purchase date, we recommend reaching out to our team directly at [email protected] with your service history and photos of the damage. We’re here to help however we can. ^Juvy LG

  • Rated 5 out of 5 stars

    Microwave- good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Lock door feature good. Use it for limited use and does the jobs well. Getting use to reminder beep if you leave something in the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even cooking throughout!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious! Even cooking throughout, extremely easy to clean!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cary rodin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at Bb was excellent. The microwave is fine. I have one issue. It is hard to open

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the door mechanism of your LG 1.5 Cu. Ft. Countertop Microwave. We understand that you are finding it difficult to open, and we would like to ensure your unit is functioning as intended.
      https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    The perfect microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent countertop microwave! Its the perfect addition to our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. It's a little louder than my last microwave but it's not an issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for us

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just didn’t work out as expected. It seemed to have overcooked everything. The directions were not easy to follow and it was not user-friendly for the kids. We wound up taking it back and getting a standard microwave which is a lot easier to use and the kids are able to make their own food.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the cooking results and user interface of the LG - 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel. Your feedback is important, and we want to ensure our products are easy for every family member to use.
      https://www.bestbuy.com/product/lg-1-5-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QF
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Microondas Inverter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    El horno microondas invierte es de una calidad increíble .

    I would recommend this to a friend
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